{"id":"https://openalex.org/W2320142022","doi":"https://doi.org/10.9734/bjemt/2014/9201","title":"The Effect of Change Management on Operational Excellence in Electrical and Electronics Industry: Evidence from Malaysia","display_name":"The Effect of Change Management on Operational Excellence in Electrical and Electronics Industry: Evidence from Malaysia","publication_year":2014,"publication_date":"2014-01-10","ids":{"openalex":"https://openalex.org/W2320142022","doi":"https://doi.org/10.9734/bjemt/2014/9201","mag":"2320142022"},"language":"en","primary_location":{"id":"doi:10.9734/bjemt/2014/9201","doi":"https://doi.org/10.9734/bjemt/2014/9201","is_oa":true,"landing_page_url":"https://doi.org/10.9734/bjemt/2014/9201","pdf_url":"https://journaljemt.com/index.php/JEMT/article/download/11578/21027","source":{"id":"https://openalex.org/S2765029053","display_name":"British Journal of Economics Management & Trade","issn_l":"2278-098X","issn":["2278-098X"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320855","host_organization_name":"Sciencedomain International","host_organization_lineage":["https://openalex.org/P4310320855"],"host_organization_lineage_names":["Sciencedomain International"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"British Journal of Economics, Management &amp; Trade","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://journaljemt.com/index.php/JEMT/article/download/11578/21027","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112811195","display_name":"Oon Fok-Yew","orcid":"https://orcid.org/0000-0002-9325-6181","observed_orcids":["https://orcid.org/0000-0002-9325-6181"]},"institutions":[{"id":"https://openalex.org/I94625822","display_name":"Universiti Utara Malaysia","ror":"https://ror.org/01ss10648","country_code":"MY","type":"education","lineage":["https://openalex.org/I94625822"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Oon Fok-Yew","raw_affiliation_strings":["School of Business Management, College of Business, Universiti Utara Malaysia, Sintok, Kedah, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Management, College of Business, Universiti Utara Malaysia, Sintok, Kedah, Malaysia","institution_ids":["https://openalex.org/I94625822"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5112811195"],"corresponding_institution_ids":["https://openalex.org/I94625822"],"apc_list":null,"apc_paid":null,"fwci":2.9287,"has_fulltext":true,"cited_by_count":21,"citation_normalized_percentile":{"value":0.92408611,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"4","issue":"8","first_page":"1285","last_page":"1305"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.8457000255584717,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.8457000255584717,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.09220000356435776,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13449","display_name":"Organizational Management and Change","score":0.02669999934732914,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/change-management","display_name":"change management","score":1.0},{"id":"https://openalex.org/keywords/operational-excellence","display_name":"operational excellence","score":1.0},{"id":"https://openalex.org/keywords/electrical-and-electronics-industry","display_name":"electrical and electronics industry","score":0.9480000138282776},{"id":"https://openalex.org/keywords/malaysian-manufacturing-firms","display_name":"Malaysian manufacturing firms","score":0.47699999809265137}],"concepts":[{"id":"https://openalex.org/C2777352838","wikidata":"https://www.wikidata.org/wiki/Q5419420","display_name":"Excellence","level":2,"score":0.762403666973114},{"id":"https://openalex.org/C2778597612","wikidata":"https://www.wikidata.org/wiki/Q7097786","display_name":"Operational excellence","level":2,"score":0.7609621286392212},{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.53922039270401},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.49712255597114563},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4817947745323181},{"id":"https://openalex.org/C38775462","wikidata":"https://www.wikidata.org/wiki/Q1569376","display_name":"Transformational leadership","level":2,"score":0.4581858217716217},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.45591482520103455},{"id":"https://openalex.org/C123961466","wikidata":"https://www.wikidata.org/wiki/Q1061970","display_name":"Change management (ITSM)","level":3,"score":0.45065566897392273},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4356238842010498},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3489971458911896},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.31185096502304077},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.22649046778678894},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18546724319458008},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.15919366478919983},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15042120218276978},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.09499570727348328},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0907401442527771},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.9734/bjemt/2014/9201","doi":"https://doi.org/10.9734/bjemt/2014/9201","is_oa":true,"landing_page_url":"https://doi.org/10.9734/bjemt/2014/9201","pdf_url":"https://journaljemt.com/index.php/JEMT/article/download/11578/21027","source":{"id":"https://openalex.org/S2765029053","display_name":"British Journal of Economics Management & Trade","issn_l":"2278-098X","issn":["2278-098X"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320855","host_organization_name":"Sciencedomain International","host_organization_lineage":["https://openalex.org/P4310320855"],"host_organization_lineage_names":["Sciencedomain International"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"British Journal of Economics, Management &amp; Trade","raw_type":"journal-article"},{"id":"pmh:oai:journaljemt.com:article/210","doi":null,"is_oa":true,"landing_page_url":"https://journaljemt.com/index.php/JEMT/article/view/210","pdf_url":null,"source":{"id":"https://openalex.org/S4210174049","display_name":"Journal of Economics Management and Trade","issn_l":"2456-9216","issn":["2456-9216"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320855","host_organization_name":"Sciencedomain International","host_organization_lineage":["https://openalex.org/P4310320855"],"host_organization_lineage_names":["Sciencedomain International"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2456-9216","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:repo.uum.edu.my:19107","doi":null,"is_oa":false,"landing_page_url":"https://repo.uum.edu.my/id/eprint/19107/1/BJEMT%204%208%202014%201285-1305.pdf","pdf_url":"https://repo.uum.edu.my/id/eprint/19107/1/BJEMT%204%208%202014%201285-1305.pdf","source":{"id":"https://openalex.org/S4306400886","display_name":"Universiti Utara Malaysia Institutional Repository (Universiti Utara Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I65079550","host_organization_name":"Universiti Malaysia Perlis","host_organization_lineage":["https://openalex.org/I65079550"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Article"},{"id":"pmh:oai:HAL:hal-05550383v1","doi":null,"is_oa":false,"landing_page_url":"https://hal.science/hal-05550383","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405252976","host_organization_name":"Centre pour la Communication Scientifique Directe","host_organization_lineage":["https://openalex.org/I4405252976"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"British Journal of Economics, Management & Trade, 2014, 4 (8), pp.1285-1305","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.9734/bjemt/2014/9201","doi":"https://doi.org/10.9734/bjemt/2014/9201","is_oa":true,"landing_page_url":"https://doi.org/10.9734/bjemt/2014/9201","pdf_url":"https://journaljemt.com/index.php/JEMT/article/download/11578/21027","source":{"id":"https://openalex.org/S2765029053","display_name":"British Journal of Economics Management & Trade","issn_l":"2278-098X","issn":["2278-098X"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320855","host_organization_name":"Sciencedomain International","host_organization_lineage":["https://openalex.org/P4310320855"],"host_organization_lineage_names":["Sciencedomain International"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"British Journal of Economics, Management &amp; Trade","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5378999710083008}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2320142022.pdf","grobid_xml":"https://content.openalex.org/works/W2320142022.grobid-xml"},"referenced_works_count":58,"referenced_works":["https://openalex.org/W62824994","https://openalex.org/W129010337","https://openalex.org/W1484414095","https://openalex.org/W1490411135","https://openalex.org/W1557172971","https://openalex.org/W1598761164","https://openalex.org/W1970334261","https://openalex.org/W1973047785","https://openalex.org/W1974604180","https://openalex.org/W1986651982","https://openalex.org/W1999976505","https://openalex.org/W2002677052","https://openalex.org/W2002849313","https://openalex.org/W2009009521","https://openalex.org/W2017611818","https://openalex.org/W2021708270","https://openalex.org/W2024091477","https://openalex.org/W2026334162","https://openalex.org/W2032115900","https://openalex.org/W2037690739","https://openalex.org/W2040431794","https://openalex.org/W2057162811","https://openalex.org/W2061977616","https://openalex.org/W2062912524","https://openalex.org/W2065433548","https://openalex.org/W2066884092","https://openalex.org/W2067350402","https://openalex.org/W2070646622","https://openalex.org/W2071335020","https://openalex.org/W2073800519","https://openalex.org/W2076044327","https://openalex.org/W2076871280","https://openalex.org/W2084591733","https://openalex.org/W2093248526","https://openalex.org/W2095278056","https://openalex.org/W2102060376","https://openalex.org/W2119066639","https://openalex.org/W2121106937","https://openalex.org/W2122955616","https://openalex.org/W2128624068","https://openalex.org/W2134648895","https://openalex.org/W2135460477","https://openalex.org/W2139690494","https://openalex.org/W2140956556","https://openalex.org/W2143237057","https://openalex.org/W2156232300","https://openalex.org/W2159685282","https://openalex.org/W2162945376","https://openalex.org/W2183565992","https://openalex.org/W2185809653","https://openalex.org/W2185905806","https://openalex.org/W2286204802","https://openalex.org/W2498931687","https://openalex.org/W2964998645","https://openalex.org/W3035140987","https://openalex.org/W3035582179","https://openalex.org/W3150231074","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W7098376603","https://openalex.org/W2279610434","https://openalex.org/W2903658298","https://openalex.org/W2112407817","https://openalex.org/W613283787","https://openalex.org/W4401616086","https://openalex.org/W6911250867","https://openalex.org/W4389100423","https://openalex.org/W3169882689","https://openalex.org/W3195766694"],"abstract_inverted_index":{"The":[0],"objective":[1],"of":[2,77,81,84,146,169,173,177,186,194],"this":[3,149],"study":[4,40],"is":[5,122],"to":[6,25,70,73,106,154,166],"investigate":[7],"the":[8,27,30,34,43,51,55,58,64,74,78,107,123,144,178],"main":[9],"hypothesis":[10],"between":[11,29,96,132],"change":[12,35,52,65,159,187],"management":[13,36,66,160,163,188],"and":[14,37,90,99,129,139,161],"operational":[15,38,75,147,162,179],"excellence.This":[16],"empirical":[17],"research":[18,150],"utilizes":[19],"causal":[20],"studies":[21],"as":[22],"it":[23],"attempt":[24],"ascertain":[26],"relationship":[28,131],"soft":[31,44],"systems":[32,45],"in":[33,50,157,171,181],"excellence.The":[39],"focuses":[41],"on":[42,54,143],"(i.e.leadership,":[46],"human":[47,136],"resource,":[48],"culture)":[49],"management.Based":[53],"literature":[56],"review,":[57],"authors":[59],"develop":[60],"a":[61,82,127,167],"linkage":[62],"that":[63],"factors":[67],"are":[68],"likely":[69],"contribute":[71],"positively":[72],"excellence":[76,180],"organization.A":[79],"survey":[80],"sample":[83],"Malaysia's":[85],"manufacturing":[86,195],"leading":[87],"sector,":[88],"Electrical":[89],"Electronics":[91],"(E&E)":[92],"industry":[93],"was":[94,110,126],"conducted":[95],"February":[97],"2013":[98],"June":[100],"2013.More":[101],"than":[102],"100":[103],"organizations":[104],"responded":[105],"questionnaire":[108],"survey.Data":[109],"analyzed":[111],"using":[112],"multiple":[113],"regressions.The":[114],"theoretical":[115,119],"framework":[116],"guided":[117],"by":[118],"perspectives":[120],"which":[121],"resource-based":[124],"view.There":[125],"significant":[128],"positive":[130],"transformational":[133],"leadership":[134],"style,":[135],"resource":[137],"practices":[138],"involvement":[140],"cultural":[141],"trait":[142],"achievement":[145],"excellence.Importantly,":[148],"finding":[151],"adds":[152],"value":[153],"theory":[155],"building":[156],"both":[158],"domains.The":[164],"contribution":[165],"body":[168],"knowledge":[170],"terms":[172],"promoting":[174],"better":[175],"understanding":[176],"Malaysian":[182],"E&E":[183],"industry.Practical":[184],"adoption":[185],"may":[189],"improve":[190],"infrastructural":[191],"decision":[192],"areas":[193],"Original":[196],"Research":[197],"Article":[198]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2}],"updated_date":"2026-11-03T10:50:19.383937","created_date":"2016-06-24T00:00:00"}
