{"id":"https://openalex.org/W2317638220","doi":"https://doi.org/10.1177/154193120404801524","title":"Integrating Task Analysis in Software Usability Evaluation: A Case Study","display_name":"Integrating Task Analysis in Software Usability Evaluation: A Case Study","publication_year":2004,"publication_date":"2004-09-01","ids":{"openalex":"https://openalex.org/W2317638220","doi":"https://doi.org/10.1177/154193120404801524","mag":"2317638220"},"language":"en","primary_location":{"id":"doi:10.1177/154193120404801524","doi":"https://doi.org/10.1177/154193120404801524","is_oa":false,"landing_page_url":"https://doi.org/10.1177/154193120404801524","pdf_url":null,"source":{"id":"https://openalex.org/S4210176815","display_name":"Proceedings of the Human Factors and Ergonomics Society Annual Meeting","issn_l":"0163-5182","issn":["0163-5182","1071-1813","1541-9312","2169-5067"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Human Factors and Ergonomics Society Annual Meeting","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102071498","display_name":"Zhihua Tang","orcid":"https://orcid.org/0000-0003-4443-8154","observed_orcids":["https://orcid.org/0000-0003-4443-8154"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Zhihua Tang","raw_affiliation_strings":["School of Health Information Sciences"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Health Information Sciences","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100626090","display_name":"Jiajie Zhang","orcid":"https://orcid.org/0000-0003-3928-8171","observed_orcids":["https://orcid.org/0000-0003-3928-8171","https://orcid.org/0000-0002-3694-5108"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jiajie Zhang","raw_affiliation_strings":["School of Health Information Sciences"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Health Information Sciences","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018141140","display_name":"Todd R. Johnson","orcid":"https://orcid.org/0000-0002-6189-463X","observed_orcids":["https://orcid.org/0000-0002-6189-463X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Todd R. Johnson","raw_affiliation_strings":["School of Health Information Sciences"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Health Information Sciences","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075275684","display_name":"Elmer Victor Bernstam","orcid":"https://orcid.org/0000-0001-7643-791X","observed_orcids":["https://orcid.org/0000-0001-7643-791X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Elmer Bernstam","raw_affiliation_strings":["School of Health Information Sciences"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Health Information Sciences","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010978551","display_name":"Douglas Tindall","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I919571938","display_name":"The University of Texas Health Science Center at Houston","ror":"https://ror.org/03gds6c39","country_code":"US","type":"education","lineage":["https://openalex.org/I919571938"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Douglas Tindall","raw_affiliation_strings":["School of Health Information Sciences","School of Medicine University of Texas Health Science Center at Houston Houston, Texas"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Health Information Sciences","institution_ids":[]},{"raw_affiliation_string":"School of Medicine University of Texas Health Science Center at Houston Houston, Texas","institution_ids":["https://openalex.org/I919571938"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":1500,"currency":"USD","value_usd":1500},"apc_paid":null,"fwci":0.9239,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.81708322,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"48","issue":"15","first_page":"1741","last_page":"1745"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/task-analysis","display_name":"task analysis","score":0.9440000057220459},{"id":"https://openalex.org/keywords/usability-evaluation","display_name":"usability evaluation","score":0.7699999809265137},{"id":"https://openalex.org/keywords/emergency-medical-services","display_name":"emergency medical services","score":0.7400000095367432},{"id":"https://openalex.org/keywords/hierarchical-task-analysis","display_name":"hierarchical task analysis","score":0.8500000238418579},{"id":"https://openalex.org/keywords/cognitive-task-analysis","display_name":"cognitive task analysis","score":0.9860000014305115},{"id":"https://openalex.org/keywords/goms-model","display_name":"GOMS model","score":0.8659999966621399},{"id":"https://openalex.org/keywords/user-interface-design","display_name":"user interface design","score":0.7139999866485596},{"id":"https://openalex.org/keywords/information-processing-demands","display_name":"information processing demands","score":0.6169999837875366},{"id":"https://openalex.org/keywords/heuristic-evaluation","display_name":"heuristic evaluation","score":0.5680000185966492}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8004837036132812},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7900322675704956},{"id":"https://openalex.org/C3255780","wikidata":"https://www.wikidata.org/wiki/Q1616517","display_name":"Heuristic evaluation","level":3,"score":0.6775700449943542},{"id":"https://openalex.org/C71151206","wikidata":"https://www.wikidata.org/wiki/Q5156686","display_name":"Component-based usability testing","level":5,"score":0.6307586431503296},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6284216642379761},{"id":"https://openalex.org/C87105883","wikidata":"https://www.wikidata.org/wiki/Q1107002","display_name":"Cognitive walkthrough","level":4,"score":0.5973615646362305},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.5493865609169006},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.5482228398323059},{"id":"https://openalex.org/C149229913","wikidata":"https://www.wikidata.org/wiki/Q135707","display_name":"User interface design","level":3,"score":0.5077654123306274},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.4981863498687744},{"id":"https://openalex.org/C23456302","wikidata":"https://www.wikidata.org/wiki/Q7901668","display_name":"Usability inspection","level":4,"score":0.498002290725708},{"id":"https://openalex.org/C175154964","wikidata":"https://www.wikidata.org/wiki/Q380077","display_name":"Task analysis","level":3,"score":0.47939634323120117},{"id":"https://openalex.org/C11324603","wikidata":"https://www.wikidata.org/wiki/Q2502322","display_name":"Usability lab","level":4,"score":0.4296048879623413},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.4182557463645935},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.38379061222076416},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.2563093900680542},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.16175127029418945},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.13936135172843933},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1098712682723999},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.10922965407371521}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/154193120404801524","doi":"https://doi.org/10.1177/154193120404801524","is_oa":false,"landing_page_url":"https://doi.org/10.1177/154193120404801524","pdf_url":null,"source":{"id":"https://openalex.org/S4210176815","display_name":"Proceedings of the Human Factors and Ergonomics Society Annual Meeting","issn_l":"0163-5182","issn":["0163-5182","1071-1813","1541-9312","2169-5067"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Human Factors and Ergonomics Society Annual Meeting","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":5,"referenced_works":["https://openalex.org/W44845170","https://openalex.org/W2100757236","https://openalex.org/W2147831664","https://openalex.org/W2395822350","https://openalex.org/W4300068207"],"related_works":["https://openalex.org/W1969160610","https://openalex.org/W2108686368","https://openalex.org/W4400486785","https://openalex.org/W1976689089","https://openalex.org/W2460587645","https://openalex.org/W2001527721","https://openalex.org/W2014061309","https://openalex.org/W1494061737","https://openalex.org/W3176918","https://openalex.org/W4394713175"],"abstract_inverted_index":{"This":[0],"paper":[1],"describes":[2],"a":[3,10,17,40,121,128],"task":[4,19,42],"analysis":[5,135],"approach":[6],"to":[7,50,70,115],"usability":[8,118],"engineering":[9],"digital":[11],"Emergency":[12],"Medical":[13],"Services":[14],"system.":[15],"In":[16,39],"hierarchical":[18],"analysis,":[20,43],"we":[21,44,137],"decomposed":[22],"user's":[23,36,74],"workflow":[24],"into":[25,73],"major":[26],"tasks":[27,78],"and":[28,35,79,96],"examined":[29],"the":[30,56,63,81,94,109,144,147],"compatibility":[31],"between":[32],"software":[33,117],"functionality":[34],"work":[37,104],"process.":[38],"cognitive":[41,95],"built":[45],"an":[46],"expanded":[47,133],"GOMS":[48,134],"model":[49],"account":[51],"for":[52],"user":[53,149],"interaction":[54],"at":[55,92,127],"procedural":[57],"level.":[58,131],"The":[59,132],"analyses":[60],"revealed":[61],"that":[62,80],"system's":[64],"physical":[65],"setup":[66],"made":[67],"it":[68],"difficult":[69],"be":[71],"integrated":[72],"primary":[75],"patient":[76],"care":[77],"interface":[82],"design":[83],"put":[84],"high":[85],"demand":[86],"on":[87],"users'":[88],"information":[89],"processing":[90],"resources":[91],"both":[93],"perceptual-motor":[97],"levels.":[98],"These":[99],"results":[100],"complemented":[101],"our":[102],"previous":[103],"of":[105,108,146],"heuristic":[106],"evaluation":[107],"same":[110],"system":[111],"but":[112],"allowed":[113],"us":[114],"examine":[116],"issues":[119],"in":[120,143],"broader":[122],"context":[123],"as":[124,126],"well":[125],"more":[129],"fundamental":[130],"technique":[136],"introduced":[138],"here":[139],"is":[140],"also":[141],"useful":[142],"revision":[145],"software's":[148],"interface.":[150]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
