{"id":"https://openalex.org/W2301650499","doi":"https://doi.org/10.21606/servdes2012.16","title":"A Community Centered Design approach to developing service prototypes","display_name":"A Community Centered Design approach to developing service prototypes","publication_year":2012,"publication_date":"2012-02-08","ids":{"openalex":"https://openalex.org/W2301650499","doi":"https://doi.org/10.21606/servdes2012.16","mag":"2301650499"},"language":"en","primary_location":{"id":"doi:10.21606/servdes2012.16","doi":"https://doi.org/10.21606/servdes2012.16","is_oa":true,"landing_page_url":"https://doi.org/10.21606/servdes2012.16","pdf_url":"https://dl.designresearchsociety.org/cgi/viewcontent.cgi?article=1123&context=servdes","source":{"id":"https://openalex.org/S7407097501","display_name":"ServDes Service Design and Innovation Conference (ServDes)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ServDes 2012: Co-Creating Services","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://dl.designresearchsociety.org/cgi/viewcontent.cgi?article=1123&context=servdes","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112610486","display_name":"Daria Cant\u00f9","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Daria Cantu","raw_affiliation_strings":["Politecnico di Milano, Milano, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Politecnico di Milano, Milano, Italy","institution_ids":["https://openalex.org/I93860229"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086513225","display_name":"Marta Corubolo","orcid":"https://orcid.org/0000-0002-0917-7078","observed_orcids":["https://orcid.org/0000-0002-0917-7078"]},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Marta Corubolo","raw_affiliation_strings":["Politecnico di Milano, Milano, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Politecnico di Milano, Milano, Italy","institution_ids":["https://openalex.org/I93860229"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111411950","display_name":"Giulia Simeone","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Giulia Simeone","raw_affiliation_strings":["Politecnico di Milano, Milano, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Politecnico di Milano, Milano, Italy","institution_ids":["https://openalex.org/I93860229"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I93860229"],"apc_list":null,"apc_paid":null,"fwci":1.4468,"has_fulltext":true,"cited_by_count":20,"citation_normalized_percentile":{"value":0.76091954,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":null,"issue":"067","first_page":"65","last_page":"70"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.8163999915122986,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.8163999915122986,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13477","display_name":"Sustainable Design and Development","score":0.06769999861717224,"subfield":{"id":"https://openalex.org/subfields/2215","display_name":"Building and Construction"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12253","display_name":"Urban Agriculture and Sustainability","score":0.05609999969601631,"subfield":{"id":"https://openalex.org/subfields/3322","display_name":"Urban Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-prototyping","display_name":"service prototyping","score":0.9100000262260437},{"id":"https://openalex.org/keywords/service-design","display_name":"service design","score":0.8510000109672546},{"id":"https://openalex.org/keywords/living-labs","display_name":"living labs","score":0.6859999895095825},{"id":"https://openalex.org/keywords/co-design","display_name":"co-design","score":0.6389999985694885}],"concepts":[{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5983683466911316},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5653449296951294},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5346898436546326},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.5174618363380432},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44115638732910156},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.41995665431022644},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.39872100949287415},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.36232006549835205},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3477655053138733},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.337429940700531},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3148934841156006},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1617017388343811},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.21606/servdes2012.16","doi":"https://doi.org/10.21606/servdes2012.16","is_oa":true,"landing_page_url":"https://doi.org/10.21606/servdes2012.16","pdf_url":"https://dl.designresearchsociety.org/cgi/viewcontent.cgi?article=1123&context=servdes","source":{"id":"https://openalex.org/S7407097501","display_name":"ServDes Service Design and Innovation Conference (ServDes)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ServDes 2012: Co-Creating Services","raw_type":"proceedings-article"},{"id":"pmh:oai:re.public.polimi.it:11311/703351","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/11311/703351","pdf_url":null,"source":{"id":"https://openalex.org/S4306400312","display_name":"Virtual Community of Pathological Anatomy (University of Castilla La Mancha)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I79189158","host_organization_name":"University of Castilla-La Mancha","host_organization_lineage":["https://openalex.org/I79189158"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"mag:2301650499","doi":null,"is_oa":false,"landing_page_url":"https://www.ep.liu.se/ecp/067/007/ecp1267007.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"doi:10.21606/servdes2012.16","doi":"https://doi.org/10.21606/servdes2012.16","is_oa":true,"landing_page_url":"https://doi.org/10.21606/servdes2012.16","pdf_url":"https://dl.designresearchsociety.org/cgi/viewcontent.cgi?article=1123&context=servdes","source":{"id":"https://openalex.org/S7407097501","display_name":"ServDes Service Design and Innovation Conference (ServDes)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ServDes 2012: Co-Creating Services","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/12","display_name":"Responsible consumption and production","score":0.7811999917030334},{"id":"https://metadata.un.org/sdg/11","display_name":"Sustainable cities and communities","score":0.7646999955177307},{"id":"https://metadata.un.org/sdg/2","display_name":"Zero hunger","score":0.40450000762939453}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2301650499.pdf","grobid_xml":"https://content.openalex.org/works/W2301650499.grobid-xml"},"referenced_works_count":8,"referenced_works":["https://openalex.org/W1604893953","https://openalex.org/W2010961314","https://openalex.org/W2056835750","https://openalex.org/W2166593067","https://openalex.org/W2340916871","https://openalex.org/W2593424082","https://openalex.org/W2593738647","https://openalex.org/W2594160429"],"related_works":["https://openalex.org/W7027533552","https://openalex.org/W7055609500","https://openalex.org/W6903647741","https://openalex.org/W3173298057","https://openalex.org/W7015512634","https://openalex.org/W2978529175","https://openalex.org/W3084669394","https://openalex.org/W6990341121","https://openalex.org/W7047060834","https://openalex.org/W2886587494"],"abstract_inverted_index":{"This":[0],"paper":[1,120],"presents":[2],"Feeding":[3],"Milan;":[4],"an":[5,116],"ongoing":[6],"research":[7],"project":[8,125],"on":[9,14],"sustainable":[10,38],"\u201cplace\u201d":[11],"development;":[12],"focusing":[13],"the":[15,44,48,51,89,102,109,124,131,142,157,170],"importance":[16],"of":[17,47,78,111,144,156],"using":[18,56],"a":[19,92,127],"Community":[20],"Centred":[21],"Design":[22],"approach":[23,85],"(CCD)":[24],"and":[25,40,59,63,73,80,100,106,167],"service":[26,93,112,138],"prototyping":[27,113],"as":[28,126],"strategies":[29],"to":[30,69,115,134,163],"build":[31],"collaborative":[32,62],"food":[33,104,171],"networks.":[34],"In":[35],"this":[36],"framework":[37],"urban":[39],"periurban":[41],"development":[42,159],"is":[43,67,86,133],"central":[45],"objective":[46],"work;":[49],"where":[50,130],"hypothesis":[52],"that":[53],"only":[54],"by":[55,60,122,149],"local":[57,103,151],"resources":[58],"activating":[61],"open":[64],"services":[65],"it":[66],"possible":[68],"pursue":[70],"real;":[71],"tangible":[72],"effective":[74],"improvements":[75],"in":[76,146,153,161],"quality":[77,143],"life":[79,145],"environmental":[81],"benefits.":[82],"The":[83,119],"CCD":[84],"presented;":[87],"then":[88],"authors":[90],"outline":[91],"design":[94,139],"tool":[95],"developed":[96],"for":[97],"co-designing":[98],"with":[99],"within":[101],"communities":[105,152],"they":[107],"define":[108],"process":[110],"applied":[114],"on-field":[117],"case.":[118],"concludes":[121],"describing":[123],"Living":[128],"Lab;":[129],"aim":[132],"point":[135],"out":[136],"how":[137],"may":[140],"improve":[141],"rururban":[147],"areas":[148],"involving":[150],"targeted":[154],"steps":[155],"solution":[158],"process;":[160],"order":[162],"support":[164],"agricultural":[165],"activities":[166],"shorten":[168],"up":[169],"chain.":[172]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":6},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2016,"cited_by_count":6},{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
