{"id":"https://openalex.org/W2287430433","doi":null,"title":"Evaluating Usability in Video Conferencing Service in Metso","display_name":"Evaluating Usability in Video Conferencing Service in Metso","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W2287430433","mag":"2287430433"},"language":"en","primary_location":{"id":"pmh:oai:www.theseus.fi:10024/56907","doi":null,"is_oa":true,"landing_page_url":"http://www.theseus.fi/handle/10024/56907","pdf_url":"http://www.theseus.fi/handle/10024/56907","source":{"id":"https://openalex.org/S4306400928","display_name":"Theseus (Ammattikorkeakoulujen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"yamk"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://www.theseus.fi/handle/10024/56907","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071978330","display_name":"Mia Suominen","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Mia Suominen","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5071978330"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.0404,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.80539667,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability-evaluation","display_name":"usability evaluation","score":0.9330000281333923},{"id":"https://openalex.org/keywords/videoconferencing","display_name":"videoconferencing","score":0.984000027179718},{"id":"https://openalex.org/keywords/metso","display_name":"Metso","score":0.8450000286102295},{"id":"https://openalex.org/keywords/system-usability-scale","display_name":"System Usability Scale","score":0.9929999709129333},{"id":"https://openalex.org/keywords/end-user-feedback","display_name":"end-user feedback","score":0.75},{"id":"https://openalex.org/keywords/user-interface","display_name":"user interface","score":0.3190000057220459}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7647957801818848},{"id":"https://openalex.org/C22561748","wikidata":"https://www.wikidata.org/wiki/Q854954","display_name":"Videoconferencing","level":2,"score":0.5448065996170044},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.47788751125335693},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.461284339427948},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.40476685762405396},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.39861929416656494},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.18436235189437866},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.16646170616149902},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.09264630079269409}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:www.theseus.fi:10024/56907","doi":null,"is_oa":true,"landing_page_url":"http://www.theseus.fi/handle/10024/56907","pdf_url":"http://www.theseus.fi/handle/10024/56907","source":{"id":"https://openalex.org/S4306400928","display_name":"Theseus (Ammattikorkeakoulujen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"yamk"},{"id":"mag:2287430433","doi":null,"is_oa":false,"landing_page_url":"https://www.theseus.fi/handle/10024/56907","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:www.theseus.fi:10024/56907","doi":null,"is_oa":true,"landing_page_url":"http://www.theseus.fi/handle/10024/56907","pdf_url":"http://www.theseus.fi/handle/10024/56907","source":{"id":"https://openalex.org/S4306400928","display_name":"Theseus (Ammattikorkeakoulujen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"yamk"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2287430433.pdf","grobid_xml":"https://content.openalex.org/works/W2287430433.grobid-xml"},"referenced_works_count":8,"referenced_works":["https://openalex.org/W19399978","https://openalex.org/W172711948","https://openalex.org/W1945788957","https://openalex.org/W1981610984","https://openalex.org/W1985816353","https://openalex.org/W2032191478","https://openalex.org/W2342091124","https://openalex.org/W2975933702"],"related_works":["https://openalex.org/W6925067986","https://openalex.org/W2590486076","https://openalex.org/W7099801515","https://openalex.org/W4417104686","https://openalex.org/W2795274753","https://openalex.org/W7047539170","https://openalex.org/W4285027390","https://openalex.org/W2887125764","https://openalex.org/W2901570875","https://openalex.org/W4409244649"],"abstract_inverted_index":{"The":[0,82,134,272],"main":[1],"target":[2],"of":[3,12,31,56,79,109,117,126,149,195,203,268,312],"the":[4,10,28,43,68,124,127,145,150,201,216,243,260,266,289,294],"thesis":[5,44],"was":[6,19,46,65,88,180,300],"trying":[7],"to":[8,48,97,113,122,139,183,190,214,256,287],"evaluate":[9,123],"usability":[11,23,50,55,69,202,217,290,310],"video":[13,204,244,269,313],"conferencing":[14,205,245,270,314],"service":[15,246],"in":[16,42,60,107,206,247,315],"Metso.":[17,316],"It":[18],"known":[20],"that":[21],"normally":[22],"evaluations":[24],"are":[25],"conducted":[26],"at":[27],"early":[29],"phase":[30],"designing":[32],"and":[33,95,104,177,282],"developing":[34],"a":[35,38,57,76,153,159],"product":[36,59],"or":[37],"user":[39],"interface;":[40],"however,":[41],"it":[45,73,91,99,162,179,197],"decided":[47],"implement":[49],"evaluation":[51,70],"methods":[52],"for":[53,62,308],"assessing":[54],"ready":[58],"use":[61,267],"several":[63],"years.\\n\\nQuestionnaire":[64],"chosen":[66],"as":[67,72,235,259,280],"method,":[71],"enables":[74],"reaching":[75],"large":[77],"group":[78],"users":[80,119,262,299],"easily.":[81],"System":[83],"Usability":[84],"Scale":[85],"(SUS)":[86],"questionnaire":[87],"selected":[89],"because":[90],"is":[92,100,208,219,276],"free,":[93],"short":[94],"quick":[96],"perform,":[98],"not":[101,164,181,277,284],"technology":[102],"dependent":[103],"has":[105],"references":[106],"hundreds":[108],"publications.":[110],"In":[111],"addition":[112],"traditional":[114],"10":[115],"items":[116],"SUS,":[118],"were":[120,136,172,263],"requested":[121],"userfriendliness":[125],"system":[128],"with":[129,265],"an":[130,191,227],"adjective":[131],"rating":[132,224],"scale.":[133],"respondents":[135,239],"also":[137],"asked":[138],"give":[140],"voluntary":[141],"free":[142],"comments":[143,241],"regarding":[144],"service.":[146],"\\n\\nThe":[147,249],"analysis":[148],"responses":[151],"provided":[152,226],"SUS":[154,193,250,274],"score":[155,251,275],"result":[156,229],"67.":[157],"Being":[158],"numeric":[160],"value":[161],"does":[163,283],"provide":[165,285],"much":[166],"information":[167],"on":[168],"its":[169],"own.":[170],"There":[171],"no":[173],"previous":[174,186],"scores":[175],"available":[176],"therefore":[178,291],"possible":[182],"compare":[184],"against":[185],"values.":[187],"If":[188,212],"compared":[189,213],"overall":[192],"average":[194,228],"68":[196],"can":[198,232],"be":[199,233,257],"noted":[200],"Metso":[207],"slightly":[209],"below":[210,221],"average.":[211,222],"benchmark":[215],"level":[218,311],"way":[220],"Adjective":[223],"scale":[225],"4.76":[230],"which":[231],"interpreted":[234],"OK.":[236],"Totally":[237],"35":[238],"gave":[240],"about":[242,305],"general.":[248],"could":[252],"have":[253],"been":[254],"expected":[255],"higher":[258],"end":[261,298],"familiar":[264],"devices.":[271],"received":[273],"very":[278],"informative":[279],"such":[281],"solutions":[286],"improve":[288],"turned":[292],"out":[293],"feedback":[295],"given":[296],"by":[297],"more":[301],"useful":[302],"when":[303],"thinking":[304],"concrete":[306],"actions":[307],"improving":[309]},"counts_by_year":[{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2}],"updated_date":"2026-09-27T08:07:27.782135","created_date":"2016-06-24T00:00:00"}
