{"id":"https://openalex.org/W2275343","doi":"https://doi.org/10.1007/978-3-642-40358-3_14","title":"Performance Management of IT in Public Administrations: A Literature Review on Driving Forces, Barriers and Influencing Factors","display_name":"Performance Management of IT in Public Administrations: A Literature Review on Driving Forces, Barriers and Influencing Factors","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W2275343","doi":"https://doi.org/10.1007/978-3-642-40358-3_14","mag":"2275343"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-40358-3_14","doi":"https://doi.org/10.1007/978-3-642-40358-3_14","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-40358-3_14","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-40358-3_14.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","ki-jl-1","norway-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4231916589","display_name":"Electronic Government"},"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-40358-3_14.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012662774","display_name":"Vanessa Greger","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210134795","display_name":"Fortiss","ror":"https://ror.org/042x1tp92","country_code":"DE","type":"nonprofit","lineage":["https://openalex.org/I4210134795"]},{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Vanessa Greger","raw_affiliation_strings":["Fortiss \u2013 An-Institut der TU M\u00fcnchen, Munich, Germany","fortiss An-Institut der TU M\u00fcnchen, Munich, Germany#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fortiss \u2013 An-Institut der TU M\u00fcnchen, Munich, Germany","institution_ids":["https://openalex.org/I4210134795","https://openalex.org/I62916508"]},{"raw_affiliation_string":"fortiss An-Institut der TU M\u00fcnchen, Munich, Germany#TAB#","institution_ids":["https://openalex.org/I4210134795","https://openalex.org/I62916508"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004874607","display_name":"Petra Wolf","orcid":"https://orcid.org/0000-0003-0760-6067","observed_orcids":["https://orcid.org/0000-0003-0760-6067"]},"institutions":[{"id":"https://openalex.org/I4210134795","display_name":"Fortiss","ror":"https://ror.org/042x1tp92","country_code":"DE","type":"nonprofit","lineage":["https://openalex.org/I4210134795"]},{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Petra Wolf","raw_affiliation_strings":["Fortiss \u2013 An-Institut der TU M\u00fcnchen, Munich, Germany","fortiss An-Institut der TU M\u00fcnchen, Munich, Germany#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fortiss \u2013 An-Institut der TU M\u00fcnchen, Munich, Germany","institution_ids":["https://openalex.org/I4210134795","https://openalex.org/I62916508"]},{"raw_affiliation_string":"fortiss An-Institut der TU M\u00fcnchen, Munich, Germany#TAB#","institution_ids":["https://openalex.org/I4210134795","https://openalex.org/I62916508"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5077586272","display_name":"Helmut Krcmar","orcid":"https://orcid.org/0000-0002-2754-8493","observed_orcids":["https://orcid.org/0000-0002-2754-8493","https://orcid.org/0000-0001-9724-4922"]},"institutions":[{"id":"https://openalex.org/I4210134795","display_name":"Fortiss","ror":"https://ror.org/042x1tp92","country_code":"DE","type":"nonprofit","lineage":["https://openalex.org/I4210134795"]},{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Helmut Krcmar","raw_affiliation_strings":["Fortiss \u2013 An-Institut der TU M\u00fcnchen, Munich, Germany","fortiss An-Institut der TU M\u00fcnchen, Munich, Germany#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fortiss \u2013 An-Institut der TU M\u00fcnchen, Munich, Germany","institution_ids":["https://openalex.org/I4210134795","https://openalex.org/I62916508"]},{"raw_affiliation_string":"fortiss An-Institut der TU M\u00fcnchen, Munich, Germany#TAB#","institution_ids":["https://openalex.org/I4210134795","https://openalex.org/I62916508"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.4045,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.51614073,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"LNCS-8074","issue":null,"first_page":"163","last_page":"174"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9282000064849854,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9282000064849854,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.044599998742341995,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.018400000408291817,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/it-performance-management","display_name":"IT performance management","score":0.9940000176429749},{"id":"https://openalex.org/keywords/public-sector","display_name":"public sector","score":0.6349999904632568},{"id":"https://openalex.org/keywords/public-administration","display_name":"public administration","score":0.875},{"id":"https://openalex.org/keywords/it-cost-reduction","display_name":"IT cost reduction","score":0.9700000286102295},{"id":"https://openalex.org/keywords/driving-forces","display_name":"driving factors","score":0.7910000085830688},{"id":"https://openalex.org/keywords/barriers","display_name":"barriers","score":0.8420000076293945},{"id":"https://openalex.org/keywords/influencing-factors","display_name":"influencing factors","score":0.9340000152587891}],"concepts":[{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.8099849224090576},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.6214264631271362},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.5852502584457397},{"id":"https://openalex.org/C47936135","wikidata":"https://www.wikidata.org/wiki/Q294245","display_name":"New public management","level":3,"score":0.5319832563400269},{"id":"https://openalex.org/C12532035","wikidata":"https://www.wikidata.org/wiki/Q1399956","display_name":"Performance management","level":2,"score":0.47408831119537354},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.46862083673477173},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4440232217311859},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.44141528010368347},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.38771796226501465},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35687077045440674},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19681429862976074},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12762796878814697},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.05812865495681763},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.057254016399383545},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-642-40358-3_14","doi":"https://doi.org/10.1007/978-3-642-40358-3_14","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-40358-3_14","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-40358-3_14.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","ki-jl-1","norway-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:HAL:hal-01490904v1","doi":null,"is_oa":true,"landing_page_url":"https://inria.hal.science/hal-01490904","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405252976","host_organization_name":"Centre pour la Communication Scientifique Directe","host_organization_lineage":["https://openalex.org/I4405252976"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"12th International Conference on Electronic Government (EGOV), Sep 2013, Koblenz, Germany. pp.163-174, ⟨10.1007/978-3-642-40358-3_14⟩","raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"doi:10.1007/978-3-642-40358-3_14","doi":"https://doi.org/10.1007/978-3-642-40358-3_14","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-642-40358-3_14","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-642-40358-3_14.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","ki-jl-1","norway-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.5378999710083008,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2275343.pdf","grobid_xml":"https://content.openalex.org/works/W2275343.grobid-xml"},"referenced_works_count":70,"referenced_works":["https://openalex.org/W51197166","https://openalex.org/W56926683","https://openalex.org/W132666793","https://openalex.org/W132814264","https://openalex.org/W133130399","https://openalex.org/W176554733","https://openalex.org/W256945147","https://openalex.org/W288080957","https://openalex.org/W312174657","https://openalex.org/W347003364","https://openalex.org/W1483833040","https://openalex.org/W1490101869","https://openalex.org/W1532214486","https://openalex.org/W1532313482","https://openalex.org/W1556689165","https://openalex.org/W1582650049","https://openalex.org/W1599293004","https://openalex.org/W1726334472","https://openalex.org/W1954383309","https://openalex.org/W1970454919","https://openalex.org/W1971272351","https://openalex.org/W1973578010","https://openalex.org/W1978866208","https://openalex.org/W1981801286","https://openalex.org/W1983798603","https://openalex.org/W1987740644","https://openalex.org/W1989654535","https://openalex.org/W1993658956","https://openalex.org/W2000735747","https://openalex.org/W2007594763","https://openalex.org/W2012666898","https://openalex.org/W2016398586","https://openalex.org/W2020085451","https://openalex.org/W2023474145","https://openalex.org/W2025401863","https://openalex.org/W2030934822","https://openalex.org/W2035764079","https://openalex.org/W2037685104","https://openalex.org/W2039424959","https://openalex.org/W2040661372","https://openalex.org/W2043571756","https://openalex.org/W2045037560","https://openalex.org/W2046220575","https://openalex.org/W2052895949","https://openalex.org/W2053918038","https://openalex.org/W2057224257","https://openalex.org/W2064068463","https://openalex.org/W2080908065","https://openalex.org/W2082221652","https://openalex.org/W2093259232","https://openalex.org/W2093720986","https://openalex.org/W2093805158","https://openalex.org/W2096818325","https://openalex.org/W2111628838","https://openalex.org/W2121889014","https://openalex.org/W2134274516","https://openalex.org/W2134906635","https://openalex.org/W2136559399","https://openalex.org/W2146600037","https://openalex.org/W2148168273","https://openalex.org/W2149705578","https://openalex.org/W2154200067","https://openalex.org/W2171523249","https://openalex.org/W2253783169","https://openalex.org/W2481208078","https://openalex.org/W2797785419","https://openalex.org/W3123989578","https://openalex.org/W4243231938","https://openalex.org/W4254499267","https://openalex.org/W4301377693"],"related_works":["https://openalex.org/W2766498327","https://openalex.org/W2763557849","https://openalex.org/W4244564310","https://openalex.org/W2767190677","https://openalex.org/W2088727749","https://openalex.org/W2099979841","https://openalex.org/W2145679583","https://openalex.org/W2373672077","https://openalex.org/W2387023382","https://openalex.org/W2603783297"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-11-05T12:25:35.769452","created_date":"2016-06-24T00:00:00"}