{"id":"https://openalex.org/W2272129479","doi":"https://doi.org/10.9756/bijiems.8082","title":"Performance Appraisal Method Used in Top 10 IT Companies-360 Degree Feedback & Balanced Score Card: A Review","display_name":"Performance Appraisal Method Used in Top 10 IT Companies-360 Degree Feedback & Balanced Score Card: A Review","publication_year":2015,"publication_date":"2015-06-30","ids":{"openalex":"https://openalex.org/W2272129479","doi":"https://doi.org/10.9756/bijiems.8082","mag":"2272129479"},"language":"en","primary_location":{"id":"doi:10.9756/bijiems.8082","doi":"https://doi.org/10.9756/bijiems.8082","is_oa":true,"landing_page_url":"https://doi.org/10.9756/bijiems.8082","pdf_url":"http://www.journal.bonfring.org/papers/iems/volume5/BIJ-8082.pdf","source":{"id":"https://openalex.org/S2764954723","display_name":"Bonfring International Journal of Industrial Engineering and Management Science","issn_l":"2250-1096","issn":["2250-1096","2277-5056"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Bonfring International Journal of Industrial Engineering and Management Science","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"http://www.journal.bonfring.org/papers/iems/volume5/BIJ-8082.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5107861941","display_name":"K. Chandhana","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I43663321","display_name":"Hindustan Institute of Technology and Science","ror":"https://ror.org/037tgdn13","country_code":"IN","type":"education","lineage":["https://openalex.org/I43663321"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"K. Chandhana","raw_affiliation_strings":["Research Scholar, Hindustan University","SoM & International Affairs), Hindustan University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Research Scholar, Hindustan University","institution_ids":["https://openalex.org/I43663321"]},{"raw_affiliation_string":"SoM & International Affairs), Hindustan University","institution_ids":["https://openalex.org/I43663321"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5088390591","display_name":"David T. Easow","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I43663321","display_name":"Hindustan Institute of Technology and Science","ror":"https://ror.org/037tgdn13","country_code":"IN","type":"education","lineage":["https://openalex.org/I43663321"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Dr. David T Easow","raw_affiliation_strings":["SoM & International Affairs), Hindustan University","Research Scholar, Hindustan University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"SoM & International Affairs), Hindustan University","institution_ids":["https://openalex.org/I43663321"]},{"raw_affiliation_string":"Research Scholar, Hindustan University","institution_ids":["https://openalex.org/I43663321"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I43663321"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.28775241,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"5","issue":"2","first_page":"73","last_page":"77"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.7509999871253967,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.7509999871253967,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.06549999862909317,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13580","display_name":"Management and Performance Evaluation","score":0.05820000171661377,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/performance-evaluation-human-resources","display_name":"performance evaluation (human resources)","score":0.8980000019073486},{"id":"https://openalex.org/keywords/360-degree-feedback","display_name":"360-degree feedback","score":0.9760000109672546},{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"balanced scorecard","score":0.9599999785423279},{"id":"https://openalex.org/keywords/it-companies","display_name":"IT companies","score":0.7570000290870667},{"id":"https://openalex.org/keywords/employee-attrition","display_name":"employee attrition","score":0.9750000238418579},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":0.9340000152587891},{"id":"https://openalex.org/keywords/employee-motivation","display_name":"employee motivation","score":0.7200000286102295}],"concepts":[{"id":"https://openalex.org/C2780553607","wikidata":"https://www.wikidata.org/wiki/Q684868","display_name":"Attrition","level":2,"score":0.845856785774231},{"id":"https://openalex.org/C2777873905","wikidata":"https://www.wikidata.org/wiki/Q1430184","display_name":"Performance appraisal","level":2,"score":0.7314907312393188},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.6188110113143921},{"id":"https://openalex.org/C199004533","wikidata":"https://www.wikidata.org/wiki/Q210127","display_name":"Balanced scorecard","level":2,"score":0.5032472014427185},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.47026070952415466},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4385651648044586},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4154112935066223},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.366332471370697},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.3572976887226105},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.3229541778564453},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2314404845237732},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.22282648086547852},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C199343813","wikidata":"https://www.wikidata.org/wiki/Q12128","display_name":"Dentistry","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.9756/bijiems.8082","doi":"https://doi.org/10.9756/bijiems.8082","is_oa":true,"landing_page_url":"https://doi.org/10.9756/bijiems.8082","pdf_url":"http://www.journal.bonfring.org/papers/iems/volume5/BIJ-8082.pdf","source":{"id":"https://openalex.org/S2764954723","display_name":"Bonfring International Journal of Industrial Engineering and Management Science","issn_l":"2250-1096","issn":["2250-1096","2277-5056"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Bonfring International Journal of Industrial Engineering and Management Science","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.9756/bijiems.8082","doi":"https://doi.org/10.9756/bijiems.8082","is_oa":true,"landing_page_url":"https://doi.org/10.9756/bijiems.8082","pdf_url":"http://www.journal.bonfring.org/papers/iems/volume5/BIJ-8082.pdf","source":{"id":"https://openalex.org/S2764954723","display_name":"Bonfring International Journal of Industrial Engineering and Management Science","issn_l":"2250-1096","issn":["2250-1096","2277-5056"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Bonfring International Journal of Industrial Engineering and Management Science","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"Decent work and economic growth","score":0.6899999976158142,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2272129479.pdf","grobid_xml":"https://content.openalex.org/works/W2272129479.grobid-xml"},"referenced_works_count":11,"referenced_works":["https://openalex.org/W577944579","https://openalex.org/W589264388","https://openalex.org/W1503124395","https://openalex.org/W1927208151","https://openalex.org/W2128229378","https://openalex.org/W2162080380","https://openalex.org/W3183603559","https://openalex.org/W3202310852","https://openalex.org/W4247105078","https://openalex.org/W4285719527","https://openalex.org/W7028829545"],"related_works":["https://openalex.org/W2970156437","https://openalex.org/W7055275673","https://openalex.org/W7078711875","https://openalex.org/W7078927777","https://openalex.org/W7096913422","https://openalex.org/W2610235360","https://openalex.org/W1716422373","https://openalex.org/W4412767939","https://openalex.org/W2577535541","https://openalex.org/W6948668494"],"abstract_inverted_index":{"India":[0,172],"is":[1,40,62,82,115,137,187],"the":[2,8,32,36,46,69,77,89,97,103,107,110,121,125,133,146,206],"world's":[3],"largest":[4],"sourcing":[5],"destination":[6],"for":[7,12,204],"IT":[9,38,149],"industry,":[10],"accounting":[11],"approximately":[13],"52%":[14],"of":[15,35,45,106,120,140,190],"US":[16],"$":[17],"124-130":[18],"billion":[19],"market.India":[20],"employs":[21],"about":[22],"10":[23,148],"million":[24],"Indians":[25],"and":[26,170,194,202],"continues":[27],"to":[28,31,42,67,74,117,127],"contribute":[29],"significantly":[30],"economic":[33],"transformation":[34],"country.Hence":[37],"sector":[39,61],"considered":[41,116],"be":[43,118],"one":[44,119],"highest":[47],"contributing":[48],"sectors":[49],"towards":[50,109],"GDP.Being":[51],"such":[52],"an":[53],"opportunity":[54],"driven":[55],"sector,":[56],"attrition":[57,70],"rate":[58,71],"in":[59,76,88,95],"this":[60,185],"also":[63],"quiet":[64],"high.In":[65],"addition":[66],"that":[68],"with":[72],"respect":[73],"dissatisfaction":[75],"performance":[78,84,111,141],"appraisal":[79,85,112,142],"methods":[80,86,143],"used":[81,87,144],"18.7%.Thus":[83],"organization":[90],"plays":[91],"a":[92,138,188],"vital":[93],"role":[94],"determining":[96],"employee's":[98],"performance,":[99],"as":[100,102],"well":[101],"satisfaction":[104],"level":[105],"employee":[108],"method":[113],"used.It":[114],"important":[122],"factors":[123],"motivating":[124],"employees":[126],"perform":[128],"on":[129,152],"par":[130],"or":[131,181],"above":[132],"standard":[134],"set.This":[135],"paper":[136,186],"study":[139],"by":[145],"top":[147],"companies":[150,175],"(based":[151],"revenue-2014)":[153],"which":[154],"includes":[155],"-TCS,":[156],"Infosys,":[157],"Wipro,":[158],"Tech":[159],"Mahindra,":[160],"HCL":[161],"Technologies,":[162],"Mphasis,":[163],"Oracle":[164],"Financial":[165],"Services,":[166],"Mindtree,":[167],"Polaris":[168],"Technology":[169],"Rolta":[171],"sequentially.Coincidentally":[173],"these":[174],"use":[176],"either":[177],"360":[178,191],"degree":[179,192],"feedback":[180,193],"Balanced":[182],"Score":[183],"Card.Thus":[184],"review":[189],"balanced":[195],"score":[196],"card,":[197],"analyzing":[198],"its":[199],"advantages,":[200],"disadvantages":[201],"reasons":[203],"using":[205],"method.":[207]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":4}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}