{"id":"https://openalex.org/W2242956602","doi":null,"title":"Engaging with workplace incivility through valuable actions: a conflict transformation and care-focused perspective","display_name":"Engaging with workplace incivility through valuable actions: a conflict transformation and care-focused perspective","publication_year":2013,"publication_date":"2013-04-03","ids":{"openalex":"https://openalex.org/W2242956602","mag":"2242956602"},"language":"en","primary_location":{"id":"pmh:oai:dspace.library.uvic.ca:1828/4504","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/1828/4504","pdf_url":null,"source":{"id":"https://openalex.org/S4306401509","display_name":"UVic\u2019s Research and Learning Repository (University of Victoria)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I212119943","host_organization_name":"University of Victoria","host_organization_lineage":["https://openalex.org/I212119943"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5066584394","display_name":"Kelly Donald","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Kelly Donald","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5066584394"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11647","display_name":"Workplace Violence and Bullying","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11647","display_name":"Workplace Violence and Bullying","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11696","display_name":"Conflict Management and Negotiation","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workplace-incivility","display_name":"workplace incivility","score":1.0},{"id":"https://openalex.org/keywords/conflict-transformation","display_name":"conflict transformation","score":0.8140000104904175},{"id":"https://openalex.org/keywords/humility","display_name":"humility","score":0.5519999861717224},{"id":"https://openalex.org/keywords/pragmatism","display_name":"pragmatism","score":0.7749999761581421},{"id":"https://openalex.org/keywords/relationship-building","display_name":"relationship building","score":0.6959999799728394},{"id":"https://openalex.org/keywords/dialogue","display_name":"dialogue","score":0.7509999871253967},{"id":"https://openalex.org/keywords/diversity","display_name":"diversity","score":0.5360000133514404},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.4090000092983246},{"id":"https://openalex.org/keywords/moral-imagination","display_name":"moral imagination","score":0.4659999907016754}],"concepts":[{"id":"https://openalex.org/C133987381","wikidata":"https://www.wikidata.org/wiki/Q3149921","display_name":"Incivility","level":2,"score":0.9574337005615234},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4523591995239258},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.43854331970214844},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.4301045835018158},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.41403928399086},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.34492015838623047},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.27684593200683594},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:dspace.library.uvic.ca:1828/4504","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/1828/4504","pdf_url":null,"source":{"id":"https://openalex.org/S4306401509","display_name":"UVic\u2019s Research and Learning Repository (University of Victoria)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I212119943","host_organization_name":"University of Victoria","host_organization_lineage":["https://openalex.org/I212119943"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},{"id":"mag:2242956602","doi":null,"is_oa":false,"landing_page_url":"http://dspace.library.uvic.ca/bitstream/handle/1828/4504/Donald_Kelly_MA_2013.pdf?sequence=3&isAllowed=y","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.5263000130653381,"display_name":"Decent work and economic growth"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":66,"referenced_works":["https://openalex.org/W19800021","https://openalex.org/W127138133","https://openalex.org/W434996493","https://openalex.org/W570181298","https://openalex.org/W574971740","https://openalex.org/W582218569","https://openalex.org/W1506025291","https://openalex.org/W1514709740","https://openalex.org/W1515644508","https://openalex.org/W1548691876","https://openalex.org/W1551949281","https://openalex.org/W1557995493","https://openalex.org/W1578777377","https://openalex.org/W1579096290","https://openalex.org/W1581939075","https://openalex.org/W1597637168","https://openalex.org/W1601365128","https://openalex.org/W1602704520","https://openalex.org/W1853003648","https://openalex.org/W1951417135","https://openalex.org/W1984966933","https://openalex.org/W1995678619","https://openalex.org/W2003317051","https://openalex.org/W2005768800","https://openalex.org/W2017275277","https://openalex.org/W2023965767","https://openalex.org/W2033397558","https://openalex.org/W2034643487","https://openalex.org/W2034780241","https://openalex.org/W2037445168","https://openalex.org/W2039269578","https://openalex.org/W2040235449","https://openalex.org/W2042734365","https://openalex.org/W2043853369","https://openalex.org/W2052828104","https://openalex.org/W2056079334","https://openalex.org/W2058796158","https://openalex.org/W2073477352","https://openalex.org/W2078882383","https://openalex.org/W2079470705","https://openalex.org/W2082762544","https://openalex.org/W2090264466","https://openalex.org/W2097504092","https://openalex.org/W2103650999","https://openalex.org/W2105567654","https://openalex.org/W2105770891","https://openalex.org/W2110783400","https://openalex.org/W2118248635","https://openalex.org/W2124116553","https://openalex.org/W2126891023","https://openalex.org/W2127438306","https://openalex.org/W2127706681","https://openalex.org/W2128312482","https://openalex.org/W2139283648","https://openalex.org/W2153222072","https://openalex.org/W2153355865","https://openalex.org/W2155399036","https://openalex.org/W2158307244","https://openalex.org/W2276504224","https://openalex.org/W2330422467","https://openalex.org/W2406704543","https://openalex.org/W2409457504","https://openalex.org/W2417908480","https://openalex.org/W2616076963","https://openalex.org/W3121395859","https://openalex.org/W3124872368"],"related_works":["https://openalex.org/W2056079334","https://openalex.org/W4404383103","https://openalex.org/W4220848932","https://openalex.org/W3045833350","https://openalex.org/W136243940","https://openalex.org/W7043818366","https://openalex.org/W4253625852","https://openalex.org/W2334394244","https://openalex.org/W3184695677","https://openalex.org/W2901884582"],"abstract_inverted_index":{"This":[0],"thesis":[1],"examines":[2],"the":[3,98,118,121,160,172,185,188],"role":[4],"of":[5,33,67,94,110,113,120,184],"management":[6,114],"with":[7,100,176],"regard":[8,101],"to":[9,59,102,155,169],"reducing":[10],"and":[11,18,38,65,139,146,148,157,182],"preventing":[12],"workplace":[13,26,68,87,104,173,177],"incivility":[14,27,105],"through":[15,30,76,117],"a":[16,92,108],"care-focused":[17,36],"conflict":[19,39],"transformation":[20,40],"theory":[21,37],"lens.":[22],"The":[23,50,70,89,162],"discussion":[24,109],"on":[25,63,81,86],"is":[28,57,91],"expanded":[29],"an":[31,77],"exploration":[32],"two":[34],"theories:":[35],"theory.":[41],"These":[42,123],"theories":[43],"are":[44,164],"integrated":[45],"into":[46,127],"one":[47],"theoretical":[48],"framework,":[49],"Care-Centered":[51],"Moral":[52],"Imagination":[53],"Framework":[54],"(CMIF),":[55],"which":[56],"applied":[58],"current":[60,71,95],"literature":[61,72,99],"recommendations":[62,73],"reduction":[64],"prevention":[66],"incivility.":[69,88,178],"were":[74,125,151],"summarized":[75],"ethnographic":[78],"content":[79],"analysis":[80],"existing":[82],"academic":[83],"studies":[84],"conducted":[85],"result":[90],"pr\u00e9cis":[93],"themes":[96],"in":[97,159,171,187],"managing":[103],"followed":[106],"by":[107],"missing":[111],"elements":[112,124],"as":[115],"determined":[116],"application":[119],"CMIF.":[122],"rolled":[126],"ten":[128],"valuable":[129],"actions:":[130],"care":[131],"ethic,":[132],"humility,":[133],"pragmatism,":[134],"treasure":[135],"relations,":[136],"embracing":[137],"change":[138],"diversity,":[140],"relationship":[141],"building,":[142],"dialogue,":[143],"engagement,":[144],"understanding":[145],"reflect":[147],"critique,":[149],"that":[150],"recommended":[152],"for":[153,167],"managers":[154,168],"adopt":[156],"model":[158],"workplace.":[161],"actions":[163],"suggested":[165],"strategies":[166],"use":[170],"when":[174],"engaging":[175],"I":[179],"discuss":[180],"suggestions":[181],"implications":[183],"research":[186],"concluding":[189],"remarks.":[190]},"counts_by_year":[{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-08-08T01:25:22.217667","created_date":"2016-06-24T00:00:00"}