{"id":"https://openalex.org/W2206747428","doi":"https://doi.org/10.4018/978-1-60960-738-8.ch015","title":"Customer Acceptance of a New Interactive Information Terminal in Grocery Retailing","display_name":"Customer Acceptance of a New Interactive Information Terminal in Grocery Retailing","publication_year":2011,"publication_date":"2011-10-04","ids":{"openalex":"https://openalex.org/W2206747428","doi":"https://doi.org/10.4018/978-1-60960-738-8.ch015","mag":"2206747428"},"language":"en","primary_location":{"id":"doi:10.4018/978-1-60960-738-8.ch015","doi":"https://doi.org/10.4018/978-1-60960-738-8.ch015","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-60960-738-8.ch015","pdf_url":null,"source":{"id":"https://openalex.org/S4210218413","display_name":"Advances in marketing, customer relationship management, and e-services book series","issn_l":"2327-5502","issn":["2327-5502","2327-5529"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Marketing, Customer Relationship Management, and E-Services","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4231219905","display_name":"Advanced Technologies Management for Retailing"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5065792739","display_name":"Stephan Zielke","orcid":"https://orcid.org/0000-0002-0184-3478","observed_orcids":["https://orcid.org/0000-0002-0184-3478"]},"institutions":[{"id":"https://openalex.org/I74656192","display_name":"University of G\u00f6ttingen","ror":"https://ror.org/01y9bpm73","country_code":"DE","type":"education","lineage":["https://openalex.org/I74656192"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Stephan Zielke","raw_affiliation_strings":["Georg-August-Universit\u00e4t G\u00f6ttingen, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Georg-August-Universit\u00e4t G\u00f6ttingen, Germany","institution_ids":["https://openalex.org/I74656192"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060885605","display_name":"Waldemar Toporowski","orcid":"https://orcid.org/0000-0001-7547-2625","observed_orcids":["https://orcid.org/0000-0001-7547-2625"]},"institutions":[{"id":"https://openalex.org/I74656192","display_name":"University of G\u00f6ttingen","ror":"https://ror.org/01y9bpm73","country_code":"DE","type":"education","lineage":["https://openalex.org/I74656192"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Waldemar Toporowski","raw_affiliation_strings":["Georg-August-Universit\u00e4t G\u00f6ttingen, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Georg-August-Universit\u00e4t G\u00f6ttingen, Germany","institution_ids":["https://openalex.org/I74656192"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5079983649","display_name":"Bj\u00f6rn Kniza","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I74656192","display_name":"University of G\u00f6ttingen","ror":"https://ror.org/01y9bpm73","country_code":"DE","type":"education","lineage":["https://openalex.org/I74656192"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Bj\u00f6rn Kniza","raw_affiliation_strings":["Georg-August-Universit\u00e4t G\u00f6ttingen, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Georg-August-Universit\u00e4t G\u00f6ttingen, Germany","institution_ids":["https://openalex.org/I74656192"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I74656192"],"apc_list":null,"apc_paid":null,"fwci":6.3581,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.95912058,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"289","last_page":"305"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/consumer-acceptance","display_name":"consumer acceptance","score":0.8989999890327454},{"id":"https://openalex.org/keywords/grocery-retailing","display_name":"grocery retail","score":0.9430000185966492},{"id":"https://openalex.org/keywords/recipes","display_name":"recipes","score":0.777999997138977},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"technology acceptance model","score":0.9350000023841858},{"id":"https://openalex.org/keywords/perceived-usefulness","display_name":"perceived usefulness","score":0.9980000257492065},{"id":"https://openalex.org/keywords/perceived-ease-of-use","display_name":"perceived ease of use","score":1.0},{"id":"https://openalex.org/keywords/perceived-enjoyment","display_name":"perceived enjoyment","score":0.9950000047683716},{"id":"https://openalex.org/keywords/individual-differences","display_name":"individual differences","score":0.6389999985694885}],"concepts":[{"id":"https://openalex.org/C2779664074","wikidata":"https://www.wikidata.org/wiki/Q3518405","display_name":"Terminal (telecommunication)","level":2,"score":0.7483310699462891},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.6026461124420166},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5517546534538269},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5149584412574768},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.47604846954345703},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.4662543535232544},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4207395315170288},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3339498043060303},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28090351819992065},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.17573803663253784},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0918198823928833},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/978-1-60960-738-8.ch015","doi":"https://doi.org/10.4018/978-1-60960-738-8.ch015","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-60960-738-8.ch015","pdf_url":null,"source":{"id":"https://openalex.org/S4210218413","display_name":"Advances in marketing, customer relationship management, and e-services book series","issn_l":"2327-5502","issn":["2327-5502","2327-5529"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Marketing, Customer Relationship Management, and E-Services","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":52,"referenced_works":["https://openalex.org/W1487595243","https://openalex.org/W1491644571","https://openalex.org/W1511558225","https://openalex.org/W1517229207","https://openalex.org/W1539896512","https://openalex.org/W1574235309","https://openalex.org/W1662240627","https://openalex.org/W1689771227","https://openalex.org/W1791587663","https://openalex.org/W1971052900","https://openalex.org/W1984610587","https://openalex.org/W1991623719","https://openalex.org/W1994978625","https://openalex.org/W2005215882","https://openalex.org/W2020226295","https://openalex.org/W2025251227","https://openalex.org/W2029483732","https://openalex.org/W2030155522","https://openalex.org/W2033943395","https://openalex.org/W2036063909","https://openalex.org/W2036389121","https://openalex.org/W2040926804","https://openalex.org/W2043947871","https://openalex.org/W2044181659","https://openalex.org/W2046412137","https://openalex.org/W2046669440","https://openalex.org/W2048205801","https://openalex.org/W2063921761","https://openalex.org/W2064549533","https://openalex.org/W2072197938","https://openalex.org/W2075936584","https://openalex.org/W2093457238","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2100408980","https://openalex.org/W2100795105","https://openalex.org/W2102770234","https://openalex.org/W2106245422","https://openalex.org/W2108200939","https://openalex.org/W2119681300","https://openalex.org/W2121747225","https://openalex.org/W2136175054","https://openalex.org/W2138672357","https://openalex.org/W2152089606","https://openalex.org/W2159306398","https://openalex.org/W2162739331","https://openalex.org/W2165049547","https://openalex.org/W2168569455","https://openalex.org/W2169737976","https://openalex.org/W2605968929","https://openalex.org/W3013114114","https://openalex.org/W4235678817"],"related_works":["https://openalex.org/W4231219905","https://openalex.org/W2114950991","https://openalex.org/W1706915962","https://openalex.org/W1964656302","https://openalex.org/W2668785411","https://openalex.org/W2032234535","https://openalex.org/W597187543","https://openalex.org/W118430736","https://openalex.org/W242588376","https://openalex.org/W1966252060"],"abstract_inverted_index":{"This":[0],"chapter":[1],"uses":[2],"an":[3],"extended":[4],"version":[5],"of":[6,16,37,46,57,66,72],"the":[7,13,43,47,55,70,73],"Technology":[8,68],"Acceptance":[9],"Model":[10],"to":[11],"analyze":[12],"customer":[14,44],"acceptance":[15,45],"a":[17],"new":[18],"interactive":[19],"information":[20,74],"terminal":[21,48],"for":[22],"cooking":[23],"recipes":[24],"aimed":[25],"at":[26],"grocery":[27],"shoppers.":[28],"The":[29],"results":[30],"show":[31],"that":[32],"perceived":[33,35,40],"usefulness,":[34],"ease":[36],"use,":[38],"and":[39,51,69,81],"enjoyment":[41],"influence":[42],"via":[49],"direct":[50],"indirect":[52],"effects.":[53],"Furthermore,":[54],"impact":[56],"these":[58],"variables":[59],"depends":[60],"on":[61],"individual":[62],"differences":[63],"in":[64],"experience":[65],"Information":[67],"relevance":[71],"content.":[75],"These":[76],"findings":[77],"carry":[78],"several":[79],"management":[80],"research":[82],"implications.":[83]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}
