{"id":"https://openalex.org/W2206637620","doi":null,"title":"Successfully Implementing Enterprise Content Management: Lessons Learnt from a Financial Service Provider","display_name":"Successfully Implementing Enterprise Content Management: Lessons Learnt from a Financial Service Provider","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W2206637620","mag":"2206637620"},"language":"en","primary_location":{"id":"mag:2206637620","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1642&context=icis2015","pdf_url":null,"source":{"id":"https://openalex.org/S4306419566","display_name":"International Conference on Information Systems","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"International Conference on Information Systems","raw_type":null},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058015959","display_name":"Sven Laumer","orcid":"https://orcid.org/0000-0002-9430-5774","observed_orcids":["https://orcid.org/0000-0002-9430-5774"]},"institutions":[{"id":"https://openalex.org/I94626330","display_name":"University of Bamberg","ror":"https://ror.org/01c1w6d29","country_code":"DE","type":"education","lineage":["https://openalex.org/I94626330"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Sven Laumer","raw_affiliation_strings":["University of Bamberg, Bamberg, Germany"],"raw_orcid":"https://orcid.org/0000-0002-9430-5774","affiliations":[{"raw_affiliation_string":"University of Bamberg, Bamberg, Germany","institution_ids":["https://openalex.org/I94626330"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016523064","display_name":"Christian Maier","orcid":"https://orcid.org/0000-0001-8328-2493","observed_orcids":["https://orcid.org/0000-0001-8328-2493"]},"institutions":[{"id":"https://openalex.org/I94626330","display_name":"University of Bamberg","ror":"https://ror.org/01c1w6d29","country_code":"DE","type":"education","lineage":["https://openalex.org/I94626330"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Christian Maier","raw_affiliation_strings":["University of Bamberg, Bamberg, Germany"],"raw_orcid":"https://orcid.org/0000-0001-8328-2493","affiliations":[{"raw_affiliation_string":"University of Bamberg, Bamberg, Germany","institution_ids":["https://openalex.org/I94626330"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5080275748","display_name":"Tim Weitzel","orcid":"https://orcid.org/0000-0002-2130-3540","observed_orcids":["https://orcid.org/0000-0002-2130-3540"]},"institutions":[{"id":"https://openalex.org/I94626330","display_name":"University of Bamberg","ror":"https://ror.org/01c1w6d29","country_code":"DE","type":"education","lineage":["https://openalex.org/I94626330"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Tim Weitzel","raw_affiliation_strings":["University of Bamberg, Bamberg, Germany"],"raw_orcid":"https://orcid.org/0000-0002-2130-3540","affiliations":[{"raw_affiliation_string":"University of Bamberg, Bamberg, Germany","institution_ids":["https://openalex.org/I94626330"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I94626330"],"apc_list":null,"apc_paid":null,"fwci":0.4517,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.51257759,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12734","display_name":"Information Systems and Technology Applications","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12734","display_name":"Information Systems and Technology Applications","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11657","display_name":"Digital and Traditional Archives Management","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1206","display_name":"Conservation"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-content-management","display_name":"enterprise content management","score":1.0},{"id":"https://openalex.org/keywords/implementation-success","display_name":"implementation success","score":0.5199999809265137},{"id":"https://openalex.org/keywords/financial-services","display_name":"financial services","score":0.718999981880188},{"id":"https://openalex.org/keywords/information-overload","display_name":"information overload","score":0.9810000061988831},{"id":"https://openalex.org/keywords/change-management","display_name":"change management","score":0.8730000257492065},{"id":"https://openalex.org/keywords/user-acceptance","display_name":"user acceptance","score":0.6859999895095825},{"id":"https://openalex.org/keywords/business-requirements","display_name":"business requirements","score":0.6100000143051147}],"concepts":[{"id":"https://openalex.org/C33039251","wikidata":"https://www.wikidata.org/wiki/Q173373","display_name":"Content management","level":2,"score":0.5877963900566101},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.585858941078186},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5346108675003052},{"id":"https://openalex.org/C93518851","wikidata":"https://www.wikidata.org/wiki/Q180160","display_name":"Metadata","level":2,"score":0.515077531337738},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.48040226101875305},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.4701649844646454},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.45684540271759033},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.4515874683856964},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4237896203994751},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.32961633801460266},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2908799648284912},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.24642494320869446},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18883782625198364},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.09120851755142212},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2206637620","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1642&context=icis2015","pdf_url":null,"source":{"id":"https://openalex.org/S4306419566","display_name":"International Conference on Information Systems","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"International Conference on Information Systems","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W20506421","https://openalex.org/W87345122","https://openalex.org/W165590662","https://openalex.org/W1169528943","https://openalex.org/W1522063924","https://openalex.org/W1557168211","https://openalex.org/W1721421031","https://openalex.org/W1974521906","https://openalex.org/W2018043898","https://openalex.org/W2018328097","https://openalex.org/W2018467585","https://openalex.org/W2026168694","https://openalex.org/W2038131961","https://openalex.org/W2047997444","https://openalex.org/W2048437131","https://openalex.org/W2050570824","https://openalex.org/W2068151485","https://openalex.org/W2074032320","https://openalex.org/W2100379340","https://openalex.org/W2112042732","https://openalex.org/W2123438112","https://openalex.org/W2134648895","https://openalex.org/W2158402168","https://openalex.org/W2175100914","https://openalex.org/W2726170891"],"related_works":["https://openalex.org/W2175100914","https://openalex.org/W1517935423","https://openalex.org/W1522063924","https://openalex.org/W2104175844","https://openalex.org/W2113612670","https://openalex.org/W2172766532","https://openalex.org/W1512026060","https://openalex.org/W1511651860","https://openalex.org/W2018043898","https://openalex.org/W2994202430"],"abstract_inverted_index":{"Information":[0],"overload":[1,92],"and":[2,93,96,142],"content":[3,24,94,140],"chaos":[4,95],"are":[5,50,117],"major":[6],"challenges":[7],"for":[8,107],"organizations,":[9],"as":[10],"they":[11,49],"have":[12],"to":[13,33,45,76],"deal":[14,34],"with":[15,35],"a":[16,28,65,70,135],"high":[17],"amount":[18],"of":[19,55,64,127],"unstructured":[20],"content.":[21],"With":[22],"enterprise":[23],"management":[25,146],"(ECM)":[26],"systems,":[27],"technological":[29],"solution":[30],"is":[31,74],"developed":[32],"such":[36],"challenges;":[37],"however,":[38],"these":[39],"systems":[40],"can":[41,80],"only":[42],"provide":[43],"value":[44],"an":[46,56,86,118,143],"organization":[47],"if":[48],"implemented":[51],"in":[52],"the":[53,62,82,98,113,122,125,131,148],"context":[54],"ECM":[57,67,87,110,119],"strategy.":[58],"In":[59],"this":[60],"paper":[61],"implementation":[63],"new":[66],"strategy":[68,88],"at":[69],"financial":[71],"service":[72],"provider":[73],"described":[75],"illustrate":[77],"how":[78],"organizations":[79],"on":[81,97,112],"one":[83],"side":[84,100],"design":[85],"that":[89],"reduces":[90],"information":[91],"other":[99],"implement":[101],"it":[102],"successfully.":[103],"The":[104],"four":[105],"keys":[106],"successfully":[108],"implementing":[109],"based":[111],"lessons":[114],"learnt":[115],"derived":[116],"team":[120],"leading":[121],"change":[123,145],"process,":[124],"acceptance":[126],"users":[128],"by":[129],"meeting":[130],"organization\u2019s":[132],"business":[133],"needs,":[134],"metadata":[136],"taxonomy":[137],"enabling":[138],"dynamic":[139],"delivery,":[141],"effective":[144],"from":[147],"outset.":[149]},"counts_by_year":[{"year":2017,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2016-06-24T00:00:00"}