{"id":"https://openalex.org/W2205126525","doi":"https://doi.org/10.2495/mis020111","title":"A maturity model for performance measurement systems","display_name":"A maturity model for performance measurement systems","publication_year":2002,"publication_date":"2002-04-10","ids":{"openalex":"https://openalex.org/W2205126525","doi":"https://doi.org/10.2495/mis020111","mag":"2205126525"},"language":"en","primary_location":{"id":"mag:2205126525","doi":"https://doi.org/10.2495/mis020111","is_oa":false,"landing_page_url":"https://www.witpress.com/Secure/elibrary/papers/MIS02/MIS02011FU.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S2764380584","display_name":"WIT transactions on information and communication technologies","issn_l":"1743-3517","issn":["1743-3517","1746-4463"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310311589","host_organization_name":"WIT Press","host_organization_lineage":["https://openalex.org/P4310311589"],"host_organization_lineage_names":["WIT Press"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"WIT transactions on information and communication technologies","raw_type":null},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059494682","display_name":"Thomas Wettstein","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Thomas Wettstein","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5030001267","display_name":"Peter Kueng","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Peter Kueng","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":73,"citation_normalized_percentile":{"value":0.35437281,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"26","issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.7577999830245972,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.7577999830245972,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.19120000302791595,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.026100000366568565,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/performance-measurement-systems","display_name":"performance measurement systems","score":0.9300000071525574},{"id":"https://openalex.org/keywords/maturity-model","display_name":"maturity model","score":0.9610000252723694},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.6899999976158142},{"id":"https://openalex.org/keywords/performance-improvement","display_name":"performance improvement","score":0.9039999842643738},{"id":"https://openalex.org/keywords/maturity-framework","display_name":"maturity framework","score":0.5550000071525574},{"id":"https://openalex.org/keywords/decision-support","display_name":"decision support","score":0.5979999899864197}],"concepts":[{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.8251419067382812},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.8003145456314087},{"id":"https://openalex.org/C141571065","wikidata":"https://www.wikidata.org/wiki/Q1771949","display_name":"Performance measurement","level":2,"score":0.7658388614654541},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7391281127929688},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5604833364486694},{"id":"https://openalex.org/C73890322","wikidata":"https://www.wikidata.org/wiki/Q7455693","display_name":"Service Integration Maturity Model","level":4,"score":0.41218721866607666},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32600486278533936},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.10720214247703552},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.06521338224411011},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0632396936416626},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2205126525","doi":"https://doi.org/10.2495/mis020111","is_oa":false,"landing_page_url":"https://www.witpress.com/Secure/elibrary/papers/MIS02/MIS02011FU.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S2764380584","display_name":"WIT transactions on information and communication technologies","issn_l":"1743-3517","issn":["1743-3517","1746-4463"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310311589","host_organization_name":"WIT Press","host_organization_lineage":["https://openalex.org/P4310311589"],"host_organization_lineage_names":["WIT Press"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"WIT transactions on information and communication technologies","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions","score":0.7699999809265137}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W17087517","https://openalex.org/W653013339","https://openalex.org/W1482047743","https://openalex.org/W1492424319","https://openalex.org/W1496178956","https://openalex.org/W1525107654","https://openalex.org/W1606374536","https://openalex.org/W2054421505","https://openalex.org/W2225032425","https://openalex.org/W2804597124"],"related_works":["https://openalex.org/W2201568762","https://openalex.org/W7132030597","https://openalex.org/W2613043326","https://openalex.org/W2897795173","https://openalex.org/W7097728798","https://openalex.org/W1525107654","https://openalex.org/W2783183036","https://openalex.org/W4410843035","https://openalex.org/W1499643529","https://openalex.org/W7118034889"],"abstract_inverted_index":{"Organizations":[0],"are":[1],"constantly":[2],"seeking":[3],"performance":[4,32],"improvement":[5],"through":[6],"new":[7],"technology,":[8],"processes,":[9],"and":[10,39,42,75],"instruments.":[11],"One":[12],"instrument":[13,82],"that":[14],"received":[15],"considerable":[16],"attention":[17],"during":[18],"the":[19],"last":[20],"years":[21],"is":[22,50],"called":[23],"Performance":[24,57],"Measurement":[25,58],"System":[26],"(PMS).":[27],"A":[28],"PMS":[29],"tracks":[30],"actual":[31],"of":[33,47],"an":[34,81],"organization,":[35],"helps":[36],"identifying":[37],"weaknesses,":[38],"supports":[40],"communication":[41],"decision-making":[43],"processes.":[44],"The":[45,60],"aim":[46],"this":[48],"paper":[49],"to":[51],"develop":[52],"a":[53,68],"Maturity":[54,61],"Model":[55,62],"for":[56,70,83],"Systems.":[59],"suggested":[63],"can":[64,77],"be":[65,78],"applied":[66],"as":[67,80,87],"framework":[69],"judging":[71],"PMSs":[72,86],"in":[73],"place,":[74],"it":[76],"used":[79],"improving":[84],"running":[85],"well.":[88]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":7},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":7},{"year":2012,"cited_by_count":10}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}