{"id":"https://openalex.org/W2201446287","doi":null,"title":"Antecedents and Consequences of Organisational Citizenship Behaviour (OCB)","display_name":"Antecedents and Consequences of Organisational Citizenship Behaviour (OCB)","publication_year":2012,"publication_date":"2012-06-13","ids":{"openalex":"https://openalex.org/W2201446287","mag":"2201446287"},"language":"en","primary_location":{"id":"mag:2201446287","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID2083512_code1371421.pdf?abstractid=2083512&mirid=1","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null},"volume":null,"type":"preprint","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID2083512_code1371421.pdf?abstractid=2083512&mirid=1","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037459599","display_name":"Zahra Alizadeh","orcid":"https://orcid.org/0000-0002-7475-0045","observed_orcids":["https://orcid.org/0000-0002-7475-0045"]},"institutions":[{"id":"https://openalex.org/I1516879","display_name":"Tarbiat Modares University","ror":"https://ror.org/03mwgfy56","country_code":"IR","type":"education","lineage":["https://openalex.org/I1516879"]},{"id":"https://openalex.org/I162577319","display_name":"The University of Texas at Dallas","ror":"https://ror.org/049emcs32","country_code":"US","type":"education","lineage":["https://openalex.org/I162577319"]}],"countries":["IR","US"],"is_corresponding":false,"raw_author_name":"Zahra Alizadeh","raw_affiliation_strings":["Islamic Azad University - Young Research Club; University of Texas at Dallas - Department of Economics & Finance; Tarbiat Modares University"],"raw_orcid":"https://orcid.org/0000-0002-7475-0045","affiliations":[{"raw_affiliation_string":"Islamic Azad University - Young Research Club; University of Texas at Dallas - Department of Economics & Finance; Tarbiat Modares University","institution_ids":["https://openalex.org/I1516879","https://openalex.org/I162577319"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109255980","display_name":"Kamran Nazari","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I55547365","display_name":"Payame Noor University","ror":"https://ror.org/031699d98","country_code":"IR","type":"education","lineage":["https://openalex.org/I55547365"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Kamran Nazari","raw_affiliation_strings":["Payam-e-Noor University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Payam-e-Noor University","institution_ids":["https://openalex.org/I55547365"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5003362945","display_name":"Mostafa Emami","orcid":"https://orcid.org/0000-0002-3175-5786","observed_orcids":["https://orcid.org/0000-0002-3175-5786"]},"institutions":[{"id":"https://openalex.org/I1516879","display_name":"Tarbiat Modares University","ror":"https://ror.org/03mwgfy56","country_code":"IR","type":"education","lineage":["https://openalex.org/I1516879"]},{"id":"https://openalex.org/I162577319","display_name":"The University of Texas at Dallas","ror":"https://ror.org/049emcs32","country_code":"US","type":"education","lineage":["https://openalex.org/I162577319"]}],"countries":["IR","US"],"is_corresponding":false,"raw_author_name":"Mostafa Emami","raw_affiliation_strings":["Islamic Azad University - Young Research Club; University of Texas at Dallas - Department of Economics & Finance; Tarbiat Modares University"],"raw_orcid":"https://orcid.org/0000-0002-3175-5786","affiliations":[{"raw_affiliation_string":"Islamic Azad University - Young Research Club; University of Texas at Dallas - Department of Economics & Finance; Tarbiat Modares University","institution_ids":["https://openalex.org/I1516879","https://openalex.org/I162577319"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":52,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.95169997215271,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.95169997215271,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.0471000000834465,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11543","display_name":"Employee Performance and Motivation","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/organizational-citizenship-behavior","display_name":"organizational citizenship behavior","score":0.9800000190734863},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.9100000262260437},{"id":"https://openalex.org/keywords/role-clarity","display_name":"role clarity","score":0.9589999914169312},{"id":"https://openalex.org/keywords/leadership","display_name":"leadership","score":0.9950000047683716},{"id":"https://openalex.org/keywords/organizational-commitment","display_name":"organizational commitment","score":1.0},{"id":"https://openalex.org/keywords/organizational-justice","display_name":"organizational justice","score":0.9980000257492065},{"id":"https://openalex.org/keywords/individual-traits","display_name":"individual traits","score":0.8149999976158142},{"id":"https://openalex.org/keywords/employee-turnover","display_name":"employee turnover","score":0.7879999876022339},{"id":"https://openalex.org/keywords/absenteeism","display_name":"absenteeism","score":0.9980000257492065},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":0.9620000123977661},{"id":"https://openalex.org/keywords/employee-loyalty","display_name":"employee loyalty","score":0.7710000276565552},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.8880000114440918},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.9950000047683716},{"id":"https://openalex.org/keywords/age","display_name":"age","score":0.7200000286102295},{"id":"https://openalex.org/keywords/gender","display_name":"gender","score":0.9559999704360962},{"id":"https://openalex.org/keywords/employee-experience","display_name":"employee experience","score":0.6349999904632568}],"concepts":[{"id":"https://openalex.org/C126583095","wikidata":"https://www.wikidata.org/wiki/Q1548752","display_name":"Organizational citizenship behavior","level":3,"score":0.8520225286483765},{"id":"https://openalex.org/C83030740","wikidata":"https://www.wikidata.org/wiki/Q267236","display_name":"Organizational commitment","level":2,"score":0.6492044925689697},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.6469781398773193},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5963828563690186},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5556026697158813},{"id":"https://openalex.org/C2776035091","wikidata":"https://www.wikidata.org/wiki/Q7928819","display_name":"Viewpoints","level":2,"score":0.538749098777771},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.4718594253063202},{"id":"https://openalex.org/C2779359184","wikidata":"https://www.wikidata.org/wiki/Q7102023","display_name":"Organizational justice","level":3,"score":0.4630904495716095},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4518241584300995},{"id":"https://openalex.org/C2777146004","wikidata":"https://www.wikidata.org/wiki/Q14949826","display_name":"CLARITY","level":2,"score":0.42981192469596863},{"id":"https://openalex.org/C27400517","wikidata":"https://www.wikidata.org/wiki/Q332278","display_name":"Absenteeism","level":2,"score":0.4148613512516022},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.23585215210914612},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.18823972344398499},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2201446287","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID2083512_code1371421.pdf?abstractid=2083512&mirid=1","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null}],"best_oa_location":{"id":"mag:2201446287","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID2083512_code1371421.pdf?abstractid=2083512&mirid=1","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W153033855","https://openalex.org/W1825320075","https://openalex.org/W1902978318","https://openalex.org/W1940565554","https://openalex.org/W1969305551","https://openalex.org/W1981526178","https://openalex.org/W1981837842","https://openalex.org/W1992059215","https://openalex.org/W2004879567","https://openalex.org/W2005172478","https://openalex.org/W2044295466","https://openalex.org/W2044429640","https://openalex.org/W2047688191","https://openalex.org/W2048752856","https://openalex.org/W2054318868","https://openalex.org/W2059847013","https://openalex.org/W2068696202","https://openalex.org/W2075342372","https://openalex.org/W2084747054","https://openalex.org/W2094572046","https://openalex.org/W2096951275","https://openalex.org/W2110961510","https://openalex.org/W2138522682","https://openalex.org/W2140256961","https://openalex.org/W2312715924","https://openalex.org/W2795830980","https://openalex.org/W2900595267","https://openalex.org/W3125429397"],"related_works":["https://openalex.org/W2157903962","https://openalex.org/W2914899876","https://openalex.org/W2998272919","https://openalex.org/W1685203706","https://openalex.org/W2894603764","https://openalex.org/W3144898393","https://openalex.org/W2331187121","https://openalex.org/W2742110532","https://openalex.org/W7214973981","https://openalex.org/W202034586"],"abstract_inverted_index":{"Organizations":[0],"want":[1],"and":[2,81,93,132,158,180,184,201,231],"need":[3,193],"employees":[4,26],"who":[5],"will":[6],"do":[7],"those":[8,21,28],"things":[9],"that":[10,20,23,29,55,75],"aren\u2019t":[11],"in":[12,211],"any":[13],"job":[14],"description.":[15],"And":[16],"the":[17,59,66,77,85,109,117,142,192,196,208,212,218],"evidence":[18],"indicates":[19],"organizations":[22],"have":[24,90,140,206],"such":[25],"outperform":[27],"don\u2019t.":[30],"As":[31],"a":[32,45],"result,":[33],"some":[34],"human":[35],"subject":[36],"studies":[37,74],"are":[38,56,72,94],"concerned":[39],"with":[40,168],"organizational":[41,86,123,135,154,156,170],"citizenship":[42,49,136],"behavior":[43,50],"as":[44],"dependent":[46],"variable.":[47],"Organizational":[48],"(OCB)":[51],"means":[52],"individual":[53,159],"behaviors":[54],"beneficial":[57],"to":[58,112,194,224,233],"organization":[60],"but":[61,88],"not":[62],"directly":[63],"recognized":[64],"by":[65],"formal":[67],"reward":[68],"system.":[69],"Though":[70],"there":[71],"research":[73],"provide":[76],"domain":[78],"of":[79,108,119,134,144,163,198],"OCB":[80,120,145,238],"its":[82],"effects":[83],"on":[84,121,130,191,203,215,237],"performance":[87,124,171],"they":[89],"varied":[91],"viewpoints":[92],"inadequate.":[95],"The":[96,105,138,161,187],"present":[97,219],"paper":[98,110,188,220],"is":[99,111,166],"an":[100,222],"effort":[101],"towards":[102],"this":[103],"direction.":[104],"main":[106,209],"objective":[107],"build":[113],"grounding":[114],"for":[115],"analyzing":[116],"impact":[118,162],"various":[122,127],"measures":[125],"through":[126],"propositions":[128],"based":[129],"antecedents":[131,143,165],"consequences":[133],"behavior.":[137],"authors":[139],"described":[141],"from":[146],"comprehensive":[147],"perspective,":[148],"which":[149,205],"include":[150],"role":[151],"clarity,":[152],"leadership,":[153],"commitment,":[155],"justice":[157],"traits.":[160],"these":[164],"correlated":[167],"five":[169],"parameters":[172],"namely":[173],"reduced":[174,176],"turnover,":[175],"absenteeism,":[177],"employee":[178],"satisfaction":[179,183],"loyalty,":[181],"consumer":[182,185],"loyalty.":[186],"also":[189],"stressed":[190],"asses":[195],"influence":[197,236],"age,":[199,229],"gender":[200,230],"experience":[202,232],"OCB,":[204],"been":[207],"lacunae":[210],"existing":[213],"literature":[214],"OCB.":[216],"Moreover,":[217],"proposed":[221],"endeavor":[223],"incorporate":[225],"three":[226],"dimensions":[227],"viz:":[228],"assess":[234],"their":[235]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-07-14T23:32:53.992493","created_date":"2016-06-24T00:00:00"}