{"id":"https://openalex.org/W2184281997","doi":null,"title":"Software Development at Microsoft Observed: It's about people \u2026 working together","display_name":"Software Development at Microsoft Observed: It's about people \u2026 working together","publication_year":2005,"publication_date":"2005-01-01","ids":{"openalex":"https://openalex.org/W2184281997","mag":"2184281997"},"language":"en","primary_location":{"id":"mag:2184281997","doi":null,"is_oa":false,"landing_page_url":"https://research.microsoft.com/pubs/70227/tr-2005-140.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038793336","display_name":"DeLine Researcher","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"DeLine Researcher","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5038793336"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.1522,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.86742394,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9423999786376953,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9423999786376953,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.0551999993622303,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.0006000000284984708,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-development-practices","display_name":"software development practices","score":0.6669999957084656},{"id":"https://openalex.org/keywords/developer-satisfaction","display_name":"developer satisfaction","score":0.6990000009536743},{"id":"https://openalex.org/keywords/program-comprehension","display_name":"program comprehension","score":0.5230000019073486},{"id":"https://openalex.org/keywords/task-switching","display_name":"task switching","score":0.7059999704360962},{"id":"https://openalex.org/keywords/interruptions","display_name":"interruptions","score":0.367000013589859},{"id":"https://openalex.org/keywords/face-to-face-meetings","display_name":"face-to-face meetings","score":0.9100000262260437},{"id":"https://openalex.org/keywords/team-communication","display_name":"team communication","score":0.4880000054836273}],"concepts":[{"id":"https://openalex.org/C3913047","wikidata":"https://www.wikidata.org/wiki/Q1956265","display_name":"sync","level":3,"score":0.6555927395820618},{"id":"https://openalex.org/C2776760102","wikidata":"https://www.wikidata.org/wiki/Q5139990","display_name":"Code (set theory)","level":3,"score":0.6157740354537964},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5896639823913574},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5842975378036499},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5269050598144531},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.5222771167755127},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.501828670501709},{"id":"https://openalex.org/C2982912361","wikidata":"https://www.wikidata.org/wiki/Q1851867","display_name":"Mental model","level":2,"score":0.49133554100990295},{"id":"https://openalex.org/C51845450","wikidata":"https://www.wikidata.org/wiki/Q1421651","display_name":"Team software process","level":5,"score":0.45430973172187805},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.44231700897216797},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.37986892461776733},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.34033167362213135},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.25491124391555786},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.22897711396217346},{"id":"https://openalex.org/C180152950","wikidata":"https://www.wikidata.org/wiki/Q2904257","display_name":"Software development process","level":4,"score":0.20597854256629944},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10805514454841614},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0964440405368805},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0880010724067688},{"id":"https://openalex.org/C188147891","wikidata":"https://www.wikidata.org/wiki/Q147638","display_name":"Cognitive science","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2184281997","doi":null,"is_oa":false,"landing_page_url":"https://research.microsoft.com/pubs/70227/tr-2005-140.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W1979465005","https://openalex.org/W2058638038","https://openalex.org/W2066173647","https://openalex.org/W2142094977","https://openalex.org/W2160938265","https://openalex.org/W2180107243"],"related_works":["https://openalex.org/W7097257232","https://openalex.org/W647008","https://openalex.org/W7098990809","https://openalex.org/W2148357053","https://openalex.org/W2988169042","https://openalex.org/W2010985317","https://openalex.org/W3083399337","https://openalex.org/W2161584596","https://openalex.org/W2921988748","https://openalex.org/W4389230460"],"abstract_inverted_index":{"To":[0],"understand":[1],"Microsoft":[2,51],"developers\u2019":[3],"typical":[4],"tools":[5],"and":[6,9,20,79,109,116],"work":[7],"habits":[8],"their":[10,89],"level":[11],"of":[12,34,41,63,72,82,114,125],"satisfaction":[13],"with":[14,23],"these,":[15],"we":[16,44],"performed":[17],"two":[18],"surveys":[19],"eleven":[21],"interviews":[22],"developers":[24,52,102],"across":[25],"all":[26],"business":[27],"divisions.":[28],"This":[29],"report":[30],"provides":[31],"a":[32,61,146,149],"summary":[33],"the":[35,39,47,58,98,142,173,176],"resulting":[36],"data.":[37],"From":[38],"set":[40],"potential":[42],"problems":[43],"gave":[45],"them,":[46],"top":[48],"three":[49],"that":[50,87,101],"agree":[53],"they":[54,164,169],"have":[55,165],"are:":[56],"understanding":[57],"rationale":[59],"behind":[60],"piece":[62],"code":[64,85,91,115,174],"(66%);":[65],"having":[66],"to":[67,84,104,107,133,148,166],"switch":[68],"tasks":[69],"often":[70],"because":[71],"requests":[73],"from":[74,97,178],"teammates":[75],"or":[76],"managers":[77],"(62%);":[78],"being":[80],"aware":[81],"changes":[83],"elsewhere":[86],"impact":[88],"own":[90],"(61%).":[92],"The":[93,122],"most":[94],"notable":[95],"take-away":[96],"data":[99],"is":[100],"go":[103],"great":[105],"lengths":[106],"create":[108],"maintain":[110],"rich":[111],"mental":[112,123],"models":[113,127,136],"don\u2019t":[117],"rely":[118],"on":[119],"external":[120],"representations.":[121],"nature":[124],"these":[126],"requires":[128],"frequent,":[129],"disruptive,":[130],"face-to-face":[131],"meetings":[132],"keep":[134],"individuals\u2019":[135],"in":[137,172],"sync,":[138],"which":[139,145],"greatly":[140],"slow":[141],"rate":[143],"at":[144],"newcomer":[147],"team":[150,161,179],"can":[151],"become":[152],"productive.":[153],"These":[154],"interruptions":[155],"also":[156],"burden":[157],"more":[158],"senior":[159],"development":[160],"members,":[162],"as":[163],"recover":[167],"what":[168],"were":[170],"doing":[171],"following":[175],"interruption":[177],"members.":[180]},"counts_by_year":[{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":2}],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2016-06-24T00:00:00"}
