{"id":"https://openalex.org/W2182973288","doi":null,"title":"Enterprise Resource Planning Implementation Failure: A Case Study from Jordan","display_name":"Enterprise Resource Planning Implementation Failure: A Case Study from Jordan","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W2182973288","mag":"2182973288"},"language":"en","primary_location":{"id":"mag:2182973288","doi":null,"is_oa":false,"landing_page_url":"http://www.apexjournal.org/jbamsr/archive/2014/May/fulltext/Mazzawi.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070139380","display_name":"Randa Mazzawi","orcid":"https://orcid.org/0000-0002-2838-7759","observed_orcids":["https://orcid.org/0000-0002-2838-7759"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Randa Mazzawi","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-2838-7759","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5070139380"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12415","display_name":"Employer Branding and e-HRM","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"enterprise resource planning","score":0.984000027179718},{"id":"https://openalex.org/keywords/erp-implementation-failure","display_name":"ERP implementation failure","score":0.9879999756813049},{"id":"https://openalex.org/keywords/implementation-failure-factors","display_name":"implementation failure factors","score":0.7940000295639038},{"id":"https://openalex.org/keywords/project-management","display_name":"project management","score":0.8999999761581421},{"id":"https://openalex.org/keywords/knowledge-transfer","display_name":"knowledge transfer","score":0.9369999766349792},{"id":"https://openalex.org/keywords/organizational-commitment","display_name":"organizational commitment","score":0.7990000247955322},{"id":"https://openalex.org/keywords/jordanian-firms","display_name":"Jordanian companies","score":0.8479999899864197},{"id":"https://openalex.org/keywords/information-technology-adoption","display_name":"information technology adoption","score":0.6309999823570251}],"concepts":[{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.8442898392677307},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6419172883033752},{"id":"https://openalex.org/C2777673361","wikidata":"https://www.wikidata.org/wiki/Q5281228","display_name":"Disadvantage","level":2,"score":0.6043040752410889},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5428963899612427},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.536369800567627},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5109111666679382},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.48689523339271545},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.48670652508735657},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.44130781292915344},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.4195480942726135},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.34834200143814087},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.30450522899627686},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.23268115520477295},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1518132984638214},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.12820056080818176},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.11782041192054749},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2182973288","doi":null,"is_oa":false,"landing_page_url":"http://www.apexjournal.org/jbamsr/archive/2014/May/fulltext/Mazzawi.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W3127025","https://openalex.org/W86293895","https://openalex.org/W180100095","https://openalex.org/W1507868955","https://openalex.org/W1524237663","https://openalex.org/W1526771948","https://openalex.org/W1527311855","https://openalex.org/W1536465007","https://openalex.org/W1566121407","https://openalex.org/W1840986603","https://openalex.org/W1965077518","https://openalex.org/W2038771068","https://openalex.org/W2077187160","https://openalex.org/W2092985225","https://openalex.org/W2113222723","https://openalex.org/W2116464352","https://openalex.org/W2121528906","https://openalex.org/W2142305049","https://openalex.org/W2563866270"],"related_works":["https://openalex.org/W2186618494","https://openalex.org/W2212519406","https://openalex.org/W7098593577","https://openalex.org/W2809977559","https://openalex.org/W7056329804","https://openalex.org/W4387534288","https://openalex.org/W6950347933","https://openalex.org/W4367299432","https://openalex.org/W2517005054","https://openalex.org/W2069663128"],"abstract_inverted_index":{"The":[0],"economic":[1],"growth":[2],"in":[3,16,23,25,87],"the":[4,42,97,106,116,119],"Jordanian":[5,125],"market":[6],"led":[7],"multiple":[8],"business":[9,30,88],"owners":[10,89],"to":[11,13,27,79,110],"refer":[12],"information":[14,34],"technology":[15],"general":[17],"and":[18,35,50,56,73,99,113],"Enterprise":[19],"Resource":[20],"Planning":[21],"(ERP)":[22],"particular,":[24],"order":[26],"improve":[28],"their":[29],"aspects,":[31],"flow":[32],"of":[33,44,101],"customer":[36],"satisfaction.":[37],"Researchers":[38],"have":[39,51,59],"been":[40],"studying":[41],"use":[43],"ERP":[45,82,92,102],"systems":[46,103],"for":[47],"many":[48,54],"years,":[49],"stated":[52],"its":[53],"advantages":[55],"disadvantage.":[57],"They":[58],"also":[60],"listed":[61],"that":[62],"some":[63],"critical":[64],"factors":[65,108],"such":[66],"as":[67],"commitment":[68],"issues,":[69],"poor":[70,74],"project":[71],"management":[72],"knowledge":[75],"transfer":[76],"could":[77],"lead":[78],"a":[80],"failed":[81],"implementation":[83,111],"process,":[84],"which":[85],"resulted":[86],"refraining":[90],"from":[91],"system.":[93],"This":[94],"paper":[95],"discusses":[96,115],"literature":[98],"evolution":[100],"along":[104],"with":[105],"failure":[107],"contributing":[109],"failure,":[112],"finally":[114],"findings":[117],"on":[118,123],"case":[120],"study":[121],"conducted":[122],"four":[124],"companies.":[126]},"counts_by_year":[{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}