{"id":"https://openalex.org/W2163498949","doi":"https://doi.org/10.1111/coin.12025","title":"Understanding Perceived Trust to Reduce Regret","display_name":"Understanding Perceived Trust to Reduce Regret","publication_year":2014,"publication_date":"2014-01-21","ids":{"openalex":"https://openalex.org/W2163498949","doi":"https://doi.org/10.1111/coin.12025","mag":"2163498949"},"language":"en","primary_location":{"id":"doi:10.1111/coin.12025","doi":"https://doi.org/10.1111/coin.12025","is_oa":false,"landing_page_url":"https://doi.org/10.1111/coin.12025","pdf_url":null,"source":{"id":"https://openalex.org/S56561474","display_name":"Computational Intelligence","issn_l":"0824-7935","issn":["0824-7935","1467-8640"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["ccf-c","cwts-core","dongbi-d","jufo-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computational Intelligence","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009354586","display_name":"Elisa Costante","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Elisa Costante","raw_affiliation_strings":["Mathematics and Computer Science, Eindhoven University of Technology, Eindhoven, the Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mathematics and Computer Science, Eindhoven University of Technology, Eindhoven, the Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052646282","display_name":"Jerry den Hartog","orcid":"https://orcid.org/0009-0001-3846-9045","observed_orcids":["https://orcid.org/0009-0001-3846-9045"]},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Jerry den Hartog","raw_affiliation_strings":["Mathematics and Computer Science, Eindhoven University of Technology, Eindhoven, the Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mathematics and Computer Science, Eindhoven University of Technology, Eindhoven, the Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5080075106","display_name":"Milan Petkovi\u0107","orcid":"https://orcid.org/0000-0002-6264-6822","observed_orcids":["https://orcid.org/0000-0002-6264-6822"]},"institutions":[{"id":"https://openalex.org/I4210122849","display_name":"Philips (Netherlands)","ror":"https://ror.org/02p2bgp27","country_code":"NL","type":"company","lineage":["https://openalex.org/I4210122849"]},{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Milan Petkovi\u0107","raw_affiliation_strings":["Mathematics and Computer Science, Eindhoven University of Technology, Eindhoven, the Netherlands","Philips Research Laboratories, Eindhoven, the Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mathematics and Computer Science, Eindhoven University of Technology, Eindhoven, the Netherlands","institution_ids":["https://openalex.org/I83019370"]},{"raw_affiliation_string":"Philips Research Laboratories, Eindhoven, the Netherlands","institution_ids":["https://openalex.org/I4210122849"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5009354586"],"corresponding_institution_ids":["https://openalex.org/I83019370"],"apc_list":{"value":2860,"currency":"USD","value_usd":2860},"apc_paid":null,"fwci":2.49,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.92731788,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"31","issue":"2","first_page":"327","last_page":"347"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.6044999957084656,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.6044999957084656,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.33230000734329224,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11800","display_name":"User Authentication and Security Systems","score":0.016899999231100082,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perceived-trust","display_name":"perceived trust","score":0.9520000219345093},{"id":"https://openalex.org/keywords/online-trust","display_name":"online trust","score":0.8069999814033508},{"id":"https://openalex.org/keywords/e-commerce","display_name":"e-commerce","score":0.6970000267028809},{"id":"https://openalex.org/keywords/e-health","display_name":"e-health","score":0.9950000047683716},{"id":"https://openalex.org/keywords/online-marketplaces","display_name":"online marketplaces","score":0.6830000281333923},{"id":"https://openalex.org/keywords/security-computing","display_name":"security (computing)","score":0.7940000295639038},{"id":"https://openalex.org/keywords/privacy","display_name":"privacy","score":0.9390000104904175},{"id":"https://openalex.org/keywords/look-and-feel","display_name":"look and feel","score":0.824999988079071},{"id":"https://openalex.org/keywords/user-knowledge","display_name":"user knowledge","score":0.9649999737739563},{"id":"https://openalex.org/keywords/trust-decision-making","display_name":"trust decision-making","score":0.5199999809265137}],"concepts":[{"id":"https://openalex.org/C50817715","wikidata":"https://www.wikidata.org/wiki/Q79895177","display_name":"Regret","level":2,"score":0.7703325152397156},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.6415403485298157},{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.5977833271026611},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5673660039901733},{"id":"https://openalex.org/C192465680","wikidata":"https://www.wikidata.org/wiki/Q1413450","display_name":"Precondition","level":2,"score":0.549323320388794},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5373713970184326},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.48973584175109863},{"id":"https://openalex.org/C157424077","wikidata":"https://www.wikidata.org/wiki/Q1928707","display_name":"Web of trust","level":4,"score":0.42849892377853394},{"id":"https://openalex.org/C160521178","wikidata":"https://www.wikidata.org/wiki/Q5157345","display_name":"Computational trust","level":3,"score":0.3653191328048706},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.33038660883903503},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.22786375880241394},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":6,"locations":[{"id":"doi:10.1111/coin.12025","doi":"https://doi.org/10.1111/coin.12025","is_oa":false,"landing_page_url":"https://doi.org/10.1111/coin.12025","pdf_url":null,"source":{"id":"https://openalex.org/S56561474","display_name":"Computational Intelligence","issn_l":"0824-7935","issn":["0824-7935","1467-8640"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["ccf-c","cwts-core","dongbi-d","jufo-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computational Intelligence","raw_type":"journal-article"},{"id":"pmh:oai:pure.tue.nl:openaire_cris_publications/7d787a89-9a17-4473-ab35-a3156322b32e","doi":null,"is_oa":false,"landing_page_url":"https://research.tue.nl/en/publications/7d787a89-9a17-4473-ab35-a3156322b32e","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Costante, E, Hartog, den, J I & Petkovic, M 2015, 'Understanding perceived trust to reduce regret', Computational Intelligence, vol. 31, no. 2, pp. 327-347. https://doi.org/10.1111/coin.12025","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:771151","doi":null,"is_oa":false,"landing_page_url":"http://library.tue.nl/csp/dare/LinkToRepository.csp?recordnumber=771151","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ISSN:0824-7935","raw_type":"Article / Letter to the editor"},{"id":"pmh:oai:library.tue.nl:771151","doi":null,"is_oa":false,"landing_page_url":"http://repository.tue.nl/771151","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ISSN:0824-7935","raw_type":"Article / Letter to the editor"},{"id":"pmh:tue:oai:library.tue.nl:771151","doi":null,"is_oa":false,"landing_page_url":"http://repository.tue.nl/771151","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computational Intelligence, 31(2), 327","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:tue:oai:pure.tue.nl:publications/7d787a89-9a17-4473-ab35-a3156322b32e","doi":null,"is_oa":false,"landing_page_url":"https://research.tue.nl/nl/publications/7d787a89-9a17-4473-ab35-a3156322b32e","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computational Intelligence, 31(2), 327 - 347. Wiley-Blackwell","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.550000011920929,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320308324","display_name":"McKnight Foundation","ror":"https://ror.org/003ghvj67"},{"id":"https://openalex.org/F4320321651","display_name":"Technische Universiteit Eindhoven","ror":"https://ror.org/02c2kyt77"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":57,"referenced_works":["https://openalex.org/W1917690","https://openalex.org/W161649659","https://openalex.org/W1500073599","https://openalex.org/W1515084059","https://openalex.org/W1562030840","https://openalex.org/W1592868655","https://openalex.org/W1605569765","https://openalex.org/W1630773056","https://openalex.org/W1762468477","https://openalex.org/W1966114254","https://openalex.org/W1980202081","https://openalex.org/W1987977328","https://openalex.org/W1989784208","https://openalex.org/W1989918382","https://openalex.org/W1991119101","https://openalex.org/W2013192580","https://openalex.org/W2017734252","https://openalex.org/W2020785866","https://openalex.org/W2034615463","https://openalex.org/W2036922178","https://openalex.org/W2042402597","https://openalex.org/W2043000230","https://openalex.org/W2043452095","https://openalex.org/W2048089596","https://openalex.org/W2048795968","https://openalex.org/W2059971798","https://openalex.org/W2065189722","https://openalex.org/W2074261400","https://openalex.org/W2077735375","https://openalex.org/W2077988938","https://openalex.org/W2087998137","https://openalex.org/W2093625697","https://openalex.org/W2097726984","https://openalex.org/W2100107987","https://openalex.org/W2100108802","https://openalex.org/W2104882046","https://openalex.org/W2106096361","https://openalex.org/W2108367299","https://openalex.org/W2110078189","https://openalex.org/W2118502934","https://openalex.org/W2120239604","https://openalex.org/W2123534889","https://openalex.org/W2124964753","https://openalex.org/W2142175015","https://openalex.org/W2143573737","https://openalex.org/W2145307113","https://openalex.org/W2146879327","https://openalex.org/W2152964812","https://openalex.org/W2167461658","https://openalex.org/W2170430750","https://openalex.org/W2338545932","https://openalex.org/W4243342770","https://openalex.org/W4248588746","https://openalex.org/W4255567119","https://openalex.org/W4285719527","https://openalex.org/W4300107936","https://openalex.org/W6600584760"],"related_works":["https://openalex.org/W161649659","https://openalex.org/W2104882046","https://openalex.org/W1971718620","https://openalex.org/W2017788658","https://openalex.org/W2065993736","https://openalex.org/W2131122963","https://openalex.org/W1592010330","https://openalex.org/W1587594616","https://openalex.org/W1982746812","https://openalex.org/W1978545742"],"abstract_inverted_index":{"Trust":[0],"is":[1,21,127],"fundamental":[2],"for":[3],"promoting":[4],"the":[5,58,68,75,81,92,99,103,116],"use":[6],"of":[7,70,94],"online":[8,20,47],"services,":[9],"such":[10,108],"as":[11,109,119],"e\u2010commerce":[12],"or":[13],"e\u2010health.":[14],"Understanding":[15],"how":[16,44,51],"users":[17,45,130],"perceive":[18],"trust":[19,36,48,126],"a":[22,33,71,95],"precondition":[23],"to":[24,42],"create":[25],"trustworthy":[26],"marketplaces.":[27],"In":[28],"this":[29],"article,":[30],"we":[31,52],"present":[32,67],"domain\u2010independent":[34],"general":[35],"perception":[37],"model":[38,82],"that":[39,77,115],"helps":[40],"us":[41],"understand":[43],"make":[46],"decisions":[49],"and":[50,102,111,121],"can":[53],"help":[54],"them":[55],"in":[56,80,129],"making":[57],"right":[59],"decisions,":[60],"which":[61],"minimize":[62],"future":[63],"regret.":[64],"We":[65],"also":[66],"results":[69],"user":[72],"study":[73,90],"describing":[74],"weight":[76],"different":[78],"factors":[79,107,118],"(e.g.,security,look&feel,":[83],"andprivacy)":[84],"have":[85,123],"on":[86,106,124],"perceived":[87,125],"trust.":[88],"The":[89],"identifies":[91],"existence":[93],"positive":[96],"correlation":[97],"between":[98],"user's":[100],"knowledge":[101],"importance":[104],"placed":[105],"security":[110,120],"privacy.":[112],"This":[113],"indicates":[114],"impact":[117],"privacy":[122],"higher":[128,132],"with":[131],"knowledge.":[133]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}