{"id":"https://openalex.org/W2162976563","doi":"https://doi.org/10.1108/14691931011039697","title":"Trust: an antecedent to employee extra\u2010role behaviour","display_name":"Trust: an antecedent to employee extra\u2010role behaviour","publication_year":2010,"publication_date":"2010-04-17","ids":{"openalex":"https://openalex.org/W2162976563","doi":"https://doi.org/10.1108/14691931011039697","mag":"2162976563"},"language":"en","primary_location":{"id":"doi:10.1108/14691931011039697","doi":"https://doi.org/10.1108/14691931011039697","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14691931011039697","pdf_url":null,"source":{"id":"https://openalex.org/S191556934","display_name":"Journal of Intellectual Capital","issn_l":"1469-1930","issn":["1469-1930","1758-7468"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Intellectual Capital","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5051400905","display_name":"Iris Reychav","orcid":"https://orcid.org/0000-0001-8963-3776","observed_orcids":["https://orcid.org/0000-0001-8963-3776"]},"institutions":[{"id":"https://openalex.org/I52170813","display_name":"Ariel University","ror":"https://ror.org/03nz8qe97","country_code":"IL","type":"education","lineage":["https://openalex.org/I52170813"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Iris Reychav","raw_affiliation_strings":["Department of Industrial Engineering, Ariel University Center, Ariel, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Ariel University Center, Ariel, Israel","institution_ids":["https://openalex.org/I52170813"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046075561","display_name":"Rob Sharkie","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I153230381","display_name":"Charles Sturt University","ror":"https://ror.org/00wfvh315","country_code":"AU","type":"education","lineage":["https://openalex.org/I153230381"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Rob Sharkie","raw_affiliation_strings":["School of Commerce, Charles Sturt University, Wagga Wagga, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Commerce, Charles Sturt University, Wagga Wagga, Australia","institution_ids":["https://openalex.org/I153230381"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.6694,"has_fulltext":false,"cited_by_count":58,"citation_normalized_percentile":{"value":0.95229785,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"11","issue":"2","first_page":"227","last_page":"247"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.00800000037997961,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.001500000013038516,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/trust-in-management","display_name":"trust in management","score":0.6809999942779541},{"id":"https://openalex.org/keywords/extra-role-behavior","display_name":"extra-role behavior","score":0.8510000109672546},{"id":"https://openalex.org/keywords/discretionary-behavior","display_name":"discretionary behavior","score":0.8529999852180481},{"id":"https://openalex.org/keywords/public-sector-organizations","display_name":"public sector organizations","score":0.718999981880188},{"id":"https://openalex.org/keywords/local-government","display_name":"local government","score":0.8379999995231628},{"id":"https://openalex.org/keywords/nonprofit-organizations","display_name":"nonprofit organizations","score":0.8420000076293945},{"id":"https://openalex.org/keywords/employee-participation-in-decision-making","display_name":"employee participation in decision-making","score":0.8370000123977661},{"id":"https://openalex.org/keywords/psychological-support","display_name":"psychological support","score":0.7229999899864197},{"id":"https://openalex.org/keywords/managerial-values","display_name":"managerial values","score":0.7210000157356262},{"id":"https://openalex.org/keywords/reward","display_name":"reward","score":0.8579999804496765},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"knowledge sharing","score":0.9399999976158142},{"id":"https://openalex.org/keywords/job-autonomy","display_name":"employee autonomy","score":0.6470000147819519}],"concepts":[{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.6432741284370422},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5428878664970398},{"id":"https://openalex.org/C121426985","wikidata":"https://www.wikidata.org/wiki/Q591763","display_name":"Private sector","level":2,"score":0.5238144993782043},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5073277354240417},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.49819207191467285},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.466535359621048},{"id":"https://openalex.org/C2781256819","wikidata":"https://www.wikidata.org/wiki/Q16828835","display_name":"Antecedent (behavioral psychology)","level":2,"score":0.4394336938858032},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.42288491129875183},{"id":"https://openalex.org/C17163166","wikidata":"https://www.wikidata.org/wiki/Q1425431","display_name":"Psychological contract","level":2,"score":0.4142104983329773},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.26683539152145386},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2004072666168213},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.19679829478263855},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.13719195127487183},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/14691931011039697","doi":"https://doi.org/10.1108/14691931011039697","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14691931011039697","pdf_url":null,"source":{"id":"https://openalex.org/S191556934","display_name":"Journal of Intellectual Capital","issn_l":"1469-1930","issn":["1469-1930","1758-7468"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Intellectual Capital","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, justice, and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.6601999998092651}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":77,"referenced_works":["https://openalex.org/W54851653","https://openalex.org/W130541503","https://openalex.org/W1483308494","https://openalex.org/W1512941444","https://openalex.org/W1515138736","https://openalex.org/W1571466194","https://openalex.org/W1898129132","https://openalex.org/W1968681309","https://openalex.org/W1969673763","https://openalex.org/W1972484787","https://openalex.org/W1973577379","https://openalex.org/W1976685553","https://openalex.org/W1981088219","https://openalex.org/W1981906210","https://openalex.org/W1981930118","https://openalex.org/W1983486117","https://openalex.org/W1989955373","https://openalex.org/W1992237617","https://openalex.org/W1996254382","https://openalex.org/W1997156752","https://openalex.org/W2006731719","https://openalex.org/W2007972669","https://openalex.org/W2008519080","https://openalex.org/W2009535107","https://openalex.org/W2017288619","https://openalex.org/W2018090869","https://openalex.org/W2026392689","https://openalex.org/W2028563324","https://openalex.org/W2029532555","https://openalex.org/W2032225609","https://openalex.org/W2034974265","https://openalex.org/W2035998433","https://openalex.org/W2037710531","https://openalex.org/W2038984978","https://openalex.org/W2052203235","https://openalex.org/W2057248068","https://openalex.org/W2062133514","https://openalex.org/W2066361635","https://openalex.org/W2069294220","https://openalex.org/W2070953355","https://openalex.org/W2072987665","https://openalex.org/W2075020353","https://openalex.org/W2079143766","https://openalex.org/W2082423369","https://openalex.org/W2087539718","https://openalex.org/W2089284128","https://openalex.org/W2100005627","https://openalex.org/W2104391860","https://openalex.org/W2106489489","https://openalex.org/W2106706708","https://openalex.org/W2111825352","https://openalex.org/W2115676773","https://openalex.org/W2116897182","https://openalex.org/W2120714620","https://openalex.org/W2122578209","https://openalex.org/W2123709218","https://openalex.org/W2125974543","https://openalex.org/W2141605269","https://openalex.org/W2142175015","https://openalex.org/W2147517975","https://openalex.org/W2147774910","https://openalex.org/W2154703907","https://openalex.org/W2155563387","https://openalex.org/W2156435103","https://openalex.org/W2167757874","https://openalex.org/W2169294797","https://openalex.org/W2587555756","https://openalex.org/W2797853849","https://openalex.org/W2890423421","https://openalex.org/W2988078204","https://openalex.org/W3015634246","https://openalex.org/W3121156733","https://openalex.org/W3144139892","https://openalex.org/W4214841586","https://openalex.org/W4248588746","https://openalex.org/W4285719527","https://openalex.org/W4291214035"],"related_works":["https://openalex.org/W2971611315","https://openalex.org/W2121122926","https://openalex.org/W2497579932","https://openalex.org/W2475795561","https://openalex.org/W2503337614","https://openalex.org/W2002151390","https://openalex.org/W2503304595","https://openalex.org/W2778231711","https://openalex.org/W3093032399","https://openalex.org/W4391069684"],"abstract_inverted_index":{"Purpose":[0],"This":[1],"study":[2,115],"seeks":[3],"to":[4,104,150,155,167,179,200,208,220],"examine":[5],"antecedents":[6,63],"of":[7,9,26,51,64,90,100,108,122,124,169],"perception":[8],"trust":[10,52,204],"as":[11],"a":[12,164],"foundation":[13],"for":[14],"extra\u2010role":[15,75,91,110],"behaviour":[16],"in":[17,43,53,68,79,130,134,212],"the":[18,98,119,145,148,195],"public":[19,171,213],"sector":[20,172,214],"non\u2010profit":[21,39,152,173,221],"organisations.":[22,222],"Design/methodology/approach":[23],"A":[24],"total":[25],"1,600":[27],"questionnaires":[28,33],"were":[29,34,61,70,87,102],"distributed":[30],"and":[31,59,82,97,182],"329":[32],"returned":[35],"from":[36,84],"five":[37,125],"different":[38],"local":[40,127],"government":[41,128],"authorities":[42,129],"Australia.":[44,131],"Findings":[45],"It":[46],"was":[47,116],"found":[48,103],"that":[49,186,198,216],"perceptions":[50,202],"management,":[54],"psychological":[55],"support,":[56],"management":[57,168,184],"values":[58],"rewards":[60],"strong":[62,88],"employee":[65,74,201,210],"perceptions,":[66],"which":[67,175,205],"turn":[69],"positively":[71],"correlated":[72],"with":[73],"behaviour.":[76,111],"Employee":[77],"participation":[78],"decision":[80],"making":[81],"contributions":[83],"autonomous":[85],"employees":[86,123],"indicators":[89,107],"behaviour,":[92],"whereas":[93],"intrinsic":[94],"job":[95],"motivation":[96],"sharing":[99],"knowledge":[101],"be":[105,141,156],"weaker":[106],"discretionary":[109,209],"Research":[112],"limitations/implications":[113],"The":[114,161,192],"based":[117],"on":[118],"voluntary":[120],"response":[121],"independent":[126],"Thus":[132],"findings":[133,193],"other":[135],"geographical":[136],"or":[137],"cultural":[138],"locations":[139],"may":[140],"significantly":[142],"different.":[143],"Beyond":[144],"questionnaire":[146],"findings,":[147],"relevance":[149],"private":[151],"organisations":[153,174,215],"needs":[154],"studied":[157],"empirically.":[158],"Practical":[159],"implications":[160],"research":[162],"makes":[163],"significant":[165],"contribution":[166],"governmental":[170],"face":[176],"continuous":[177],"pressure":[178],"develop":[180],"strategies":[181],"embrace":[183],"practices":[185],"ensure":[187],"organisational":[188],"effectiveness.":[189],"Originality":[190],"value":[191],"highlight":[194],"important":[196],"factors":[197],"lead":[199,207],"about":[203],"can":[206],"efforts":[211],"have":[217],"great":[218],"similarity":[219]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":7},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}