{"id":"https://openalex.org/W2161660469","doi":"https://doi.org/10.1108/02656719510101286","title":"Towards TQM using kaizen process dynamics: a case study","display_name":"Towards TQM using kaizen process dynamics: a case study","publication_year":1995,"publication_date":"1995-12-01","ids":{"openalex":"https://openalex.org/W2161660469","doi":"https://doi.org/10.1108/02656719510101286","mag":"2161660469"},"language":"en","primary_location":{"id":"doi:10.1108/02656719510101286","doi":"https://doi.org/10.1108/02656719510101286","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02656719510101286","pdf_url":null,"source":{"id":"https://openalex.org/S81159284","display_name":"International Journal of Quality & Reliability Management","issn_l":"0265-671X","issn":["0265-671X","1758-6682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality &amp; Reliability Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5066637008","display_name":"Shrinivas Gondhalekar","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Shrinivas Gondhalekar","raw_affiliation_strings":["Godrej Soaps Limited, Bombay, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Godrej Soaps Limited, Bombay, India","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111620581","display_name":"A. Subash Babu","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I162827531","display_name":"Indian Institute of Technology Bombay","ror":"https://ror.org/02qyf5152","country_code":"IN","type":"education","lineage":["https://openalex.org/I162827531"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"A. Subash Babu","raw_affiliation_strings":["Indian Institute of Technology, Bombay, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Indian Institute of Technology, Bombay, India","institution_ids":["https://openalex.org/I162827531"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5044900213","display_name":"N.B. Godrej","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"N.B. Godrej","raw_affiliation_strings":["Godrej Soaps Limited, Bombay, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Godrej Soaps Limited, Bombay, India","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.31404255,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"12","issue":"9","first_page":"192","last_page":"209"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.005200000014156103,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.8700000047683716},{"id":"https://openalex.org/keywords/kaizen","display_name":"Kaizen","score":0.9990000128746033},{"id":"https://openalex.org/keywords/continuous-improvement","display_name":"continuous improvement","score":0.8849999904632568},{"id":"https://openalex.org/keywords/process-dynamics","display_name":"process dynamics","score":0.6209999918937683},{"id":"https://openalex.org/keywords/autoregressive-models","display_name":"autoregressive models","score":0.9200000166893005},{"id":"https://openalex.org/keywords/habit-formation","display_name":"habit formation","score":0.9909999966621399},{"id":"https://openalex.org/keywords/manufacturing-firms","display_name":"manufacturing companies","score":0.574999988079071},{"id":"https://openalex.org/keywords/quality-culture","display_name":"quality culture","score":0.46299999952316284}],"concepts":[{"id":"https://openalex.org/C2776600044","wikidata":"https://www.wikidata.org/wiki/Q376444","display_name":"Kaizen","level":3,"score":0.9822696447372437},{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.779025673866272},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.628054141998291},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5220049023628235},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.49265962839126587},{"id":"https://openalex.org/C2987333383","wikidata":"https://www.wikidata.org/wiki/Q1649571","display_name":"Process dynamics","level":3,"score":0.466033399105072},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.460070937871933},{"id":"https://openalex.org/C111162892","wikidata":"https://www.wikidata.org/wiki/Q1350217","display_name":"Quality circle","level":3,"score":0.43877485394477844},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4289758801460266},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.38212841749191284},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.33801549673080444},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.15900737047195435},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02656719510101286","doi":"https://doi.org/10.1108/02656719510101286","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02656719510101286","pdf_url":null,"source":{"id":"https://openalex.org/S81159284","display_name":"International Journal of Quality & Reliability Management","issn_l":"0265-671X","issn":["0265-671X","1758-6682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality &amp; Reliability Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":2,"referenced_works":["https://openalex.org/W2084175761","https://openalex.org/W3044632945"],"related_works":["https://openalex.org/W2477252319","https://openalex.org/W2604757032","https://openalex.org/W2325983848","https://openalex.org/W6922518065","https://openalex.org/W2181569185","https://openalex.org/W2902624723","https://openalex.org/W7009726353","https://openalex.org/W7034400609","https://openalex.org/W2149013666","https://openalex.org/W4248880370"],"abstract_inverted_index":{"A":[0],"kaizen":[1,45,48,89],"system":[2],"was":[3,50,68],"designed":[4],"and":[5,34,81],"installed":[6],"in":[7,43,63,94],"a":[8,13,16,29,101,108],"large":[9],"manufacturing":[10],"organization":[11],"as":[12,90],"part":[14],"of":[15,31,83,88,105,110],"TQM":[17,96],"exercise.":[18],"Detailed":[19],"studies":[20],"were":[21],"carried":[22],"out":[23],"by":[24,35,73],"collecting":[25],"extensive":[26],"data":[27],"over":[28],"period":[30],"23":[32],"months,":[33],"using":[36],"statistical":[37],"methods":[38],"to":[39,52,60,70,100],"understand":[40],"the":[41,44,79,91,95],"dynamics":[42],"process.":[46],"The":[47,66],"process":[49,67,104],"found":[51],"be":[53,71],"an":[54],"auto":[55],"regressive":[56],"process,":[57],"which":[58,77],"leads":[59],"habit":[61],"formation":[62],"making":[64],"improvements.":[65,84],"observed":[69],"influenced":[72],"seven":[74],"controllable":[75,103],"variables,":[76],"affect":[78],"quantity":[80],"quality":[82],"Reveals":[85],"that":[86],"implementation":[87],"first":[92],"step":[93],"journey":[97],"can":[98],"lead":[99],"self\u2010sustaining,":[102],"setting":[106],"up":[107],"culture":[109],"continuous":[111],"improvement.":[112]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
