{"id":"https://openalex.org/W2161535172","doi":"https://doi.org/10.1287/msom.2013.0448","title":"Can Financial Markets Inform Operational Improvement Efforts? Evidence from the Airline Industry","display_name":"Can Financial Markets Inform Operational Improvement Efforts? Evidence from the Airline Industry","publication_year":2013,"publication_date":"2013-05-24","ids":{"openalex":"https://openalex.org/W2161535172","doi":"https://doi.org/10.1287/msom.2013.0448","mag":"2161535172"},"language":"en","primary_location":{"id":"doi:10.1287/msom.2013.0448","doi":"https://doi.org/10.1287/msom.2013.0448","is_oa":false,"landing_page_url":"https://doi.org/10.1287/msom.2013.0448","pdf_url":null,"source":{"id":"https://openalex.org/S81410195","display_name":"Manufacturing & Service Operations Management","issn_l":"1523-4614","issn":["1523-4614","1526-5489","1526-5498"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-1","ft50","jufo-3","norway-2","poland-100","russia-white-list-1","utd24","vabb-shw"],"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Manufacturing & Service Operations Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.2139/ssrn.1777250","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068591626","display_name":"Kamalini Ramdas","orcid":"https://orcid.org/0000-0002-9298-0354","observed_orcids":["https://orcid.org/0000-0002-9298-0354"]},"institutions":[{"id":"https://openalex.org/I61544103","display_name":"London Business School","ror":"https://ror.org/001c2sn75","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I61544103"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Kamalini Ramdas","raw_affiliation_strings":["Management Science and Operations, London Business School, London NW1 4SA, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Management Science and Operations, London Business School, London NW1 4SA, United Kingdom","institution_ids":["https://openalex.org/I61544103"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5104091175","display_name":"Jonathan W. Williams","orcid":"https://orcid.org/0009-0009-1541-0436","observed_orcids":["https://orcid.org/0009-0009-1541-0436"]},"institutions":[{"id":"https://openalex.org/I165733156","display_name":"University of Georgia","ror":"https://ror.org/00te3t702","country_code":"US","type":"education","lineage":["https://openalex.org/I165733156"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jonathan Williams","raw_affiliation_strings":["Department of Economics, Terry College of Business, University of Georgia, Athens, Georgia 30602"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Economics, Terry College of Business, University of Georgia, Athens, Georgia 30602","institution_ids":["https://openalex.org/I165733156"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5052187259","display_name":"Marc Lars Lipson","orcid":"https://orcid.org/0000-0001-9226-6591","observed_orcids":["https://orcid.org/0000-0001-9226-6591"]},"institutions":[{"id":"https://openalex.org/I51556381","display_name":"University of Virginia","ror":"https://ror.org/0153tk833","country_code":"US","type":"education","lineage":["https://openalex.org/I51556381"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Marc Lipson","raw_affiliation_strings":["Darden School of Business, University of Virginia, Charlottesville, Virginia 22903"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Darden School of Business, University of Virginia, Charlottesville, Virginia 22903","institution_ids":["https://openalex.org/I51556381"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":6.967,"has_fulltext":false,"cited_by_count":39,"citation_normalized_percentile":{"value":0.9659872,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"15","issue":"3","first_page":"405","last_page":"422"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11489","display_name":"Air Traffic Management and Optimization","score":0.5756999850273132,"subfield":{"id":"https://openalex.org/subfields/2202","display_name":"Aerospace Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11489","display_name":"Air Traffic Management and Optimization","score":0.5756999850273132,"subfield":{"id":"https://openalex.org/subfields/2202","display_name":"Aerospace Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11599","display_name":"Aviation Industry Analysis and Trends","score":0.35420000553131104,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10047","display_name":"Financial Markets and Investment Strategies","score":0.02500000037252903,"subfield":{"id":"https://openalex.org/subfields/2003","display_name":"Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/airline-operations","display_name":"airline operations","score":0.6549999713897705},{"id":"https://openalex.org/keywords/flight-delays","display_name":"flight delays","score":0.6759999990463257},{"id":"https://openalex.org/keywords/stock-returns","display_name":"stock returns","score":0.8500000238418579},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.8330000042915344},{"id":"https://openalex.org/keywords/on-time-performance","display_name":"on-time performance","score":0.7599999904632568},{"id":"https://openalex.org/keywords/denied-boarding","display_name":"denied boarding","score":0.8619999885559082},{"id":"https://openalex.org/keywords/flight-cancellations","display_name":"flight cancellations","score":0.7919999957084656},{"id":"https://openalex.org/keywords/flight-scheduling","display_name":"flight scheduling","score":0.3880000114440918},{"id":"https://openalex.org/keywords/employee-incentives","display_name":"employee incentives","score":0.5170000195503235},{"id":"https://openalex.org/keywords/short-haul-flights","display_name":"short-haul flights","score":0.6890000104904175},{"id":"https://openalex.org/keywords/connecting-flights","display_name":"connecting flights","score":0.8410000205039978},{"id":"https://openalex.org/keywords/competitor-effects","display_name":"competitor effects","score":0.6359999775886536}],"concepts":[{"id":"https://openalex.org/C127576917","wikidata":"https://www.wikidata.org/wiki/Q624630","display_name":"Competitor analysis","level":2,"score":0.742482602596283},{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.6812098622322083},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6104407906532288},{"id":"https://openalex.org/C204036174","wikidata":"https://www.wikidata.org/wiki/Q909380","display_name":"Stock (firearms)","level":2,"score":0.5841773748397827},{"id":"https://openalex.org/C2778964270","wikidata":"https://www.wikidata.org/wiki/Q7097774","display_name":"Operational efficiency","level":2,"score":0.4347502589225769},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.41471248865127563},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.408675879240036},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3366087079048157},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.3086332678794861},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.17726939916610718},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1287/msom.2013.0448","doi":"https://doi.org/10.1287/msom.2013.0448","is_oa":false,"landing_page_url":"https://doi.org/10.1287/msom.2013.0448","pdf_url":null,"source":{"id":"https://openalex.org/S81410195","display_name":"Manufacturing & Service Operations Management","issn_l":"1523-4614","issn":["1523-4614","1526-5489","1526-5498"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-1","ft50","jufo-3","norway-2","poland-100","russia-white-list-1","utd24","vabb-shw"],"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Manufacturing & Service Operations Management","raw_type":"journal-article"},{"id":"doi:10.2139/ssrn.1777250","doi":"https://doi.org/10.2139/ssrn.1777250","is_oa":true,"landing_page_url":"https://doi.org/10.2139/ssrn.1777250","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"posted-content"},{"id":"pmh:oai:lbsresearch.london.edu:1293","doi":null,"is_oa":false,"landing_page_url":"https://lbsresearch.london.edu/id/eprint/1293/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400580","display_name":"London Business School Research Online (London Business School)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I61544103","host_organization_name":"London Business School","host_organization_lineage":["https://openalex.org/I61544103"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Article"}],"best_oa_location":{"id":"doi:10.2139/ssrn.1777250","doi":"https://doi.org/10.2139/ssrn.1777250","is_oa":true,"landing_page_url":"https://doi.org/10.2139/ssrn.1777250","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"posted-content"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W41880006","https://openalex.org/W750698420","https://openalex.org/W1238336080","https://openalex.org/W1530728484","https://openalex.org/W1549894392","https://openalex.org/W1561513404","https://openalex.org/W1975908777","https://openalex.org/W1993812145","https://openalex.org/W1995834279","https://openalex.org/W2016748082","https://openalex.org/W2072291966","https://openalex.org/W2076635899","https://openalex.org/W2077226410","https://openalex.org/W2082154278","https://openalex.org/W2082529341","https://openalex.org/W2103157313","https://openalex.org/W2117477883","https://openalex.org/W2118936435","https://openalex.org/W2126680768","https://openalex.org/W2127118462","https://openalex.org/W2129671170","https://openalex.org/W2131773668","https://openalex.org/W2136120210","https://openalex.org/W2139723982","https://openalex.org/W2141640905","https://openalex.org/W2142793738","https://openalex.org/W2144452471","https://openalex.org/W2146186607","https://openalex.org/W2165373520","https://openalex.org/W2993360486","https://openalex.org/W3000248227","https://openalex.org/W3121359457","https://openalex.org/W3123624892","https://openalex.org/W3125128011","https://openalex.org/W3125148828","https://openalex.org/W3125438718","https://openalex.org/W3125655918","https://openalex.org/W3144040573","https://openalex.org/W4229737049","https://openalex.org/W4231546411","https://openalex.org/W4232835115","https://openalex.org/W4245224846","https://openalex.org/W6616700750"],"related_works":["https://openalex.org/W2358804928","https://openalex.org/W4225710828","https://openalex.org/W1998528887","https://openalex.org/W2861933770","https://openalex.org/W2528370785","https://openalex.org/W4200335562","https://openalex.org/W2361145238","https://openalex.org/W2371267447","https://openalex.org/W137177844","https://openalex.org/W3122783823"],"abstract_inverted_index":{"We":[0,18,65,92],"investigate":[1],"whether":[2],"stock":[3,40],"price":[4],"movements":[5],"can":[6],"inform":[7],"operations":[8],"managers":[9],"as":[10],"to":[11,58,136],"where":[12],"they":[13],"should":[14],"focus":[15],"improvement":[16],"efforts.":[17],"examine":[19],"how":[20],"unexpected":[21],"performance":[22],"along":[23],"several":[24],"dimensions":[25],"of":[26,62,81,89,112],"service":[27],"quality\u2014on-time":[28],"performance,":[29],"long":[30,69,90,101,123,138],"delays":[31,70,102,124,139],"and":[32,36,51,76],"cancellations,":[33],"lost":[34],"bags,":[35],"denied":[37],"boardings\u2014impacts":[38],"contemporaneous":[39],"returns.":[41],"Prior":[42],"research":[43,144],"suggests":[44],"that":[45,67,84,94,133],"airlines":[46],"buffer":[47],"their":[48],"flight":[49],"schedules":[50],"engage":[52],"in":[53,125],"expensive":[54],"employee":[55],"incentive":[56],"programs":[57],"increase":[59],"the":[60,74,86,95,126],"likelihood":[61],"on-time":[63],"arrival.":[64],"find":[66,93],"only":[68],"are":[71],"penalized":[72],"by":[73],"market,":[75],"we":[77],"identify":[78],"a":[79,97,109,141],"number":[80],"carrier-specific":[82],"factors":[83],"alter":[85],"financial":[87],"impact":[88],"delays.":[91],"penalty":[96],"carrier":[98],"faces":[99],"for":[100],"is":[103,140],"significantly":[104],"higher":[105],"if":[106,118],"it":[107],"operates":[108],"high":[110],"percentage":[111],"short-haul":[113],"or":[114,117],"connecting":[115],"flights,":[116],"its":[119],"competitors":[120],"incur":[121],"fewer":[122],"same":[127],"time":[128],"period.":[129],"Our":[130],"findings":[131],"suggest":[132],"developing":[134],"ways":[135],"curtail":[137],"useful":[142],"future":[143],"area.":[145]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2025-10-10T00:00:00"}