{"id":"https://openalex.org/W2161344947","doi":"https://doi.org/10.3844/jssp.2008.255.263","title":"Financial Service of Wealth Management Banking: Balanced Scorecard Approach","display_name":"Financial Service of Wealth Management Banking: Balanced Scorecard Approach","publication_year":2008,"publication_date":"2008-04-01","ids":{"openalex":"https://openalex.org/W2161344947","doi":"https://doi.org/10.3844/jssp.2008.255.263","mag":"2161344947"},"language":"en","primary_location":{"id":"doi:10.3844/jssp.2008.255.263","doi":"https://doi.org/10.3844/jssp.2008.255.263","is_oa":false,"landing_page_url":"https://doi.org/10.3844/jssp.2008.255.263","pdf_url":null,"source":{"id":"https://openalex.org/S4210199648","display_name":"Journal of Social Sciences","issn_l":"1549-3652","issn":["1549-3652","1558-6987"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Social Sciences","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054013724","display_name":"Cheng\u2010Ru Wu","orcid":"https://orcid.org/0009-0008-0097-1313","observed_orcids":["https://orcid.org/0009-0008-0097-1313"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Cheng-Ru Wu","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063521794","display_name":"Chin\u2010Tsai Lin","orcid":"https://orcid.org/0000-0003-2994-450X","observed_orcids":["https://orcid.org/0000-0003-2994-450X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Chin-Tsai Lin","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5035207579","display_name":"Pei\u2010Hsuan Tsai","orcid":"https://orcid.org/0000-0003-2376-2000","observed_orcids":["https://orcid.org/0000-0003-2376-2000"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Pei-Hsuan Tsai","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.9485,"has_fulltext":false,"cited_by_count":31,"citation_normalized_percentile":{"value":0.80860691,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"4","issue":"4","first_page":"255","last_page":"263"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.6317999958992004,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.6317999958992004,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.2117999941110611,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.06260000169277191,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"balanced scorecard","score":0.9179999828338623},{"id":"https://openalex.org/keywords/bank-performance-evaluation","display_name":"bank performance evaluation","score":0.7409999966621399},{"id":"https://openalex.org/keywords/financial-services","display_name":"financial services","score":0.5540000200271606},{"id":"https://openalex.org/keywords/taiwanese-banks","display_name":"Taiwanese banks","score":0.5879999995231628},{"id":"https://openalex.org/keywords/analytic-hierarchy-process","display_name":"analytic hierarchy process","score":0.7139999866485596},{"id":"https://openalex.org/keywords/topsis","display_name":"TOPSIS","score":0.9919999837875366},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.47600001096725464}],"concepts":[{"id":"https://openalex.org/C199004533","wikidata":"https://www.wikidata.org/wiki/Q210127","display_name":"Balanced scorecard","level":2,"score":0.8754684925079346},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7479522824287415},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4936862885951996},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.45353153347969055},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.44283366203308105},{"id":"https://openalex.org/C156152238","wikidata":"https://www.wikidata.org/wiki/Q1548025","display_name":"Retail banking","level":2,"score":0.4349466562271118},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.24354246258735657},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.16592714190483093}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.3844/jssp.2008.255.263","doi":"https://doi.org/10.3844/jssp.2008.255.263","is_oa":false,"landing_page_url":"https://doi.org/10.3844/jssp.2008.255.263","pdf_url":null,"source":{"id":"https://openalex.org/S4210199648","display_name":"Journal of Social Sciences","issn_l":"1549-3652","issn":["1549-3652","1558-6987"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Social Sciences","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W194786220","https://openalex.org/W334375818","https://openalex.org/W1558046248","https://openalex.org/W1577379725","https://openalex.org/W1595267951","https://openalex.org/W1596432671","https://openalex.org/W1955934323","https://openalex.org/W1977698405","https://openalex.org/W2010263886","https://openalex.org/W2013462463","https://openalex.org/W2033170797","https://openalex.org/W2041506494","https://openalex.org/W2044749352","https://openalex.org/W2049909208","https://openalex.org/W2086167974","https://openalex.org/W2089128815","https://openalex.org/W2168936936","https://openalex.org/W3143287119","https://openalex.org/W3151727758"],"related_works":["https://openalex.org/W1992820242","https://openalex.org/W2021584266","https://openalex.org/W2084824231","https://openalex.org/W2102262597","https://openalex.org/W2078880851","https://openalex.org/W2284159278","https://openalex.org/W2186172605","https://openalex.org/W4235319250","https://openalex.org/W2407143979","https://openalex.org/W2896243449"],"abstract_inverted_index":{"Problem":[0],"Statement:":[1],"There":[2],"are":[3],"four":[4,52,107],"main":[5],"banking":[6,25,193],"business":[7],"sectors":[8],"in":[9,75,150,195],"Taiwan,":[10],"involving":[11],"the":[12,36,39,81,87,102,106,111,119,125,136,158,183,187,192,197],"areas":[13],"of":[14,41,71,105,113,157,200],"consumer,":[15],"corporate,":[16],"wealth":[17,23,45,72,166,201],"management,":[18],"and":[19,65,86,144,148,178,211],"investment":[20],"banking.":[21],"The":[22,68],"management":[24,46,73,169,202],"sector":[26,194,213],"is":[27,77],"actively":[28],"promoted":[29],"for":[30,44,89,208],"reaping":[31],"a":[32],"risk-free":[33],"premium.":[34],"In":[35,124,153],"proposed":[37,188],"model,":[38],"dimensions":[40],"financial":[42,212],"services":[43],"banks":[47,74,108],"have":[48],"been":[49],"taken":[50],"from":[51,55,114,122,146],"perspectives":[53],"derived":[54],"balanced":[56],"scorecard":[57],"approach,":[58],"viz.":[59],"finance,":[60],"customer,":[61],"internal":[62],"business,":[63],"learning":[64],"growth.":[66],"Approach:":[67],"organizational":[69,198],"performance":[70,199],"Taiwan":[76],"evaluated":[78],"by":[79,92],"applying":[80],"Analytical":[82],"Hierarchy":[83],"Process":[84],"(AHP)":[85],"Technique":[88],"Order":[90],"Preference":[91],"Similarity":[93],"to":[94,163],"Ideal":[95],"Solution":[96],"(TOPISI).":[97],"Results:":[98],"Table":[99,151,154],"6":[100],"shows":[101],"relative":[103,120,138],"weights":[104,121,139],"based":[109],"on":[110],"results":[112],"AHP,":[115],"as":[116,118],"well":[117],"TOPSIS.":[123],"demonstrated":[126],"example,":[127],"Bank":[128],"C":[129,141,176,181],"should":[130],"be":[131],"perfect":[132],"because":[133],"it":[134,205],"has":[135],"largest":[137],"(Bank":[140],"=":[142],"0.288":[143],"0.539,":[145],"AHP":[147],"TOPSIS":[149,159],"8).":[152],"6,":[155],"Summary":[156],"Ci*":[160],"with":[161],"respect":[162],"banks:":[170],"A":[172],"(0.482),":[173],"B":[174],"(0.269),":[175],"(0.539)":[177],"D":[179],"(0.294).":[180],"performs":[182],"best.":[184],"Conclusion:":[185],"Importantly,":[186],"model":[189],"can":[190],"benefit":[191],"assessing":[196],"banks,":[203],"making":[204],"highly":[206],"applicable":[207],"bank":[209],"managers":[210],"analysts.":[214]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":1}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2016-06-24T00:00:00"}
