{"id":"https://openalex.org/W2160244199","doi":"https://doi.org/10.1504/ijbis.2011.037298","title":"Key attributes of successful knowledge management: an empirical study in telecommunication and software industries","display_name":"Key attributes of successful knowledge management: an empirical study in telecommunication and software industries","publication_year":2010,"publication_date":"2010-12-03","ids":{"openalex":"https://openalex.org/W2160244199","doi":"https://doi.org/10.1504/ijbis.2011.037298","mag":"2160244199"},"language":"en","primary_location":{"id":"doi:10.1504/ijbis.2011.037298","doi":"https://doi.org/10.1504/ijbis.2011.037298","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijbis.2011.037298","pdf_url":null,"source":{"id":"https://openalex.org/S146555279","display_name":"International Journal of Business Information Systems","issn_l":"1746-0972","issn":["1746-0972","1746-0980"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Business Information Systems","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075455442","display_name":"Ajay Kumar Singh","orcid":"https://orcid.org/0000-0003-0868-6900","observed_orcids":["https://orcid.org/0000-0003-0868-6900"]},"institutions":[{"id":"https://openalex.org/I110166357","display_name":"University of Delhi","ror":"https://ror.org/04gzb2213","country_code":"IN","type":"education","lineage":["https://openalex.org/I110166357"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Ajay Kr. Singh","raw_affiliation_strings":["Department of Commerce, Delhi School of Economics, University of Delhi 110007, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Commerce, Delhi School of Economics, University of Delhi 110007, India","institution_ids":["https://openalex.org/I110166357"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103739623","display_name":"Vandna Sharma","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I105454292","display_name":"Guru Gobind Singh Indraprastha University","ror":"https://ror.org/034q1za58","country_code":"IN","type":"education","lineage":["https://openalex.org/I105454292"]},{"id":"https://openalex.org/I115715567","display_name":"Birla Institute of Technology, Mesra","ror":"https://ror.org/028vtqb15","country_code":"IN","type":"education","lineage":["https://openalex.org/I115715567"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Vandna Sharma","raw_affiliation_strings":["SMS, GGS Indraprastha University, Delhi, IndiaDepartment of Management, Birla Institute of Technology (BIT), Ranchi Mesra \u2013 Ext. Centre \u2013 Noida, A-7, sec-1, Noida, U.P. \u2013 201301, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"SMS, GGS Indraprastha University, Delhi, IndiaDepartment of Management, Birla Institute of Technology (BIT), Ranchi Mesra \u2013 Ext. Centre \u2013 Noida, A-7, sec-1, Noida, U.P. \u2013 201301, India","institution_ids":["https://openalex.org/I105454292","https://openalex.org/I115715567"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":7.6976,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.965547,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"7","issue":"1","first_page":"78","last_page":"78"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.45559999346733093,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.45559999346733093,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.40549999475479126,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12815","display_name":"Management and Organizational Practices","score":0.04390000179409981,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":0.9779999852180481},{"id":"https://openalex.org/keywords/knowledge-management-implementation","display_name":"knowledge management implementation","score":0.7239999771118164},{"id":"https://openalex.org/keywords/telecommunications-industry","display_name":"telecommunications industry","score":0.7850000262260437},{"id":"https://openalex.org/keywords/software-industry","display_name":"software industry","score":0.9990000128746033},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.9380000233650208},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"organizational learning","score":0.9980000257492065},{"id":"https://openalex.org/keywords/collaboration","display_name":"collaboration","score":0.9829999804496765},{"id":"https://openalex.org/keywords/innovation","display_name":"innovation","score":0.9980000257492065},{"id":"https://openalex.org/keywords/knowledge-workers","display_name":"knowledge workers","score":0.8550000190734863},{"id":"https://openalex.org/keywords/indian-industry","display_name":"Indian industry","score":0.3070000112056732}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.619967520236969},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5956808924674988},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5116739273071289},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.4760032594203949},{"id":"https://openalex.org/C12112733","wikidata":"https://www.wikidata.org/wiki/Q2659948","display_name":"Differentiator","level":3,"score":0.4613094627857208},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.411306232213974},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.40279442071914673},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.3456665277481079},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.09403470158576965},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.08343112468719482},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2776257435","wikidata":"https://www.wikidata.org/wiki/Q1576430","display_name":"Bandwidth (computing)","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1504/ijbis.2011.037298","doi":"https://doi.org/10.1504/ijbis.2011.037298","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijbis.2011.037298","pdf_url":null,"source":{"id":"https://openalex.org/S146555279","display_name":"International Journal of Business Information Systems","issn_l":"1746-0972","issn":["1746-0972","1746-0980"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Business Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:ids:ijbisy:v:7:y:2011:i:1:p:78-92","doi":null,"is_oa":false,"landing_page_url":"http://www.inderscience.com/link.php?id=37298","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"Industry, innovation and infrastructure","score":0.5799999833106995,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":40,"referenced_works":["https://openalex.org/W40946158","https://openalex.org/W198088467","https://openalex.org/W311408508","https://openalex.org/W1512488243","https://openalex.org/W1552997735","https://openalex.org/W1560766998","https://openalex.org/W1588961280","https://openalex.org/W1829171255","https://openalex.org/W1837558564","https://openalex.org/W1965303824","https://openalex.org/W1965316009","https://openalex.org/W1976452341","https://openalex.org/W1978789435","https://openalex.org/W1992324015","https://openalex.org/W1993899034","https://openalex.org/W1998180995","https://openalex.org/W2001765101","https://openalex.org/W2028296970","https://openalex.org/W2030513410","https://openalex.org/W2047323026","https://openalex.org/W2055034160","https://openalex.org/W2061400240","https://openalex.org/W2081228936","https://openalex.org/W2087084418","https://openalex.org/W2095659828","https://openalex.org/W2097549324","https://openalex.org/W2102410284","https://openalex.org/W2106706708","https://openalex.org/W2106949882","https://openalex.org/W2109900361","https://openalex.org/W2118639955","https://openalex.org/W2122714365","https://openalex.org/W2123709218","https://openalex.org/W2146834633","https://openalex.org/W2160449301","https://openalex.org/W2162686175","https://openalex.org/W2163235088","https://openalex.org/W2266943488","https://openalex.org/W3121156733","https://openalex.org/W3204621484"],"related_works":["https://openalex.org/W1536634741","https://openalex.org/W4407384409","https://openalex.org/W2849273509","https://openalex.org/W2950715525","https://openalex.org/W7216252870","https://openalex.org/W7100466769","https://openalex.org/W4248625829","https://openalex.org/W2049846009","https://openalex.org/W7217466655","https://openalex.org/W4233835577"],"abstract_inverted_index":{"In":[0],"today\u2019s":[1],"turbulent":[2],"environment,":[3],"KM":[4,147,153,162],"is":[5,35,67],"considered":[6],"much":[7],"more":[8],"than":[9],"a":[10,17,22,95,125],"buzzword;":[11],"rather":[12],"it":[13],"has":[14],"emerged":[15],"as":[16,158],"critical":[18],"competitive":[19],"differentiator":[20],"\u2013":[21],"delicate":[23],"balance":[24],"of":[25,32,44,104],"people,":[26],"processes":[27],"and":[28,51,84,91,106,134],"tools.":[29],"The":[30,118,136],"aim":[31],"this":[33,140],"paper":[34,66,141],"to":[36,56,123],"provide":[37],"the":[38,63,116,145],"empirical":[39,71],"support":[40],"for":[41,114,161],"successful":[42],"implementation":[43],"knowledge":[45,76,166],"management":[46],"(KM)":[47],"in":[48,62,139,164],"Indian":[49,89],"telecom":[50],"software":[52,92],"industries,":[53,93],"that":[54],"have,":[55],"date,":[57],"received":[58],"very":[59],"little":[60],"attention":[61],"literature.":[64],"This":[65],"based":[68,143],"on":[69,74,144],"an":[70],"study":[72],"conducted":[73],"80":[75],"workers,":[77],"project":[78],"managers,":[79],"team":[80],"members,":[81],"consultants,":[82],"researchers":[83],"designers":[85],"randomly":[86],"drawn":[87],"from":[88],"telecommunication":[90],"using":[94],"detailed":[96],"questionnaire":[97],"survey.":[98],"Statistical":[99],"analytical":[100],"tools":[101],"like":[102],"coefficient":[103],"correlation":[105,126],"other":[107],"descriptive":[108],"statistics":[109],"scores":[110],"have":[111],"been":[112],"used":[113],"presenting":[115],"data.":[117],"results":[119],"revealed":[120],"sufficient":[121],"evidence":[122],"establish":[124],"between":[127],"organisational":[128,130],"culture,":[129],"learning,":[131],"collaboration,":[132],"innovation":[133],"KM.":[135],"factors":[137],"described":[138],"are":[142],"existing":[146],"practices":[148],"at":[149],"organisations":[150],"with":[151],"well-established":[152],"programs.":[154],"These":[155],"can":[156],"serve":[157],"pragmatic":[159],"guidelines":[160],"practitioners":[163],"developing":[165],"culture.":[167]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":3}],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2016-06-24T00:00:00"}