{"id":"https://openalex.org/W2154208561","doi":"https://doi.org/10.3727/152599512x13264729827677","title":"Antecedents and Consequences of Tourist Satisfaction and Dissatisfaction: A Case Study of a Festival in Korea","display_name":"Antecedents and Consequences of Tourist Satisfaction and Dissatisfaction: A Case Study of a Festival in Korea","publication_year":2012,"publication_date":"2012-03-01","ids":{"openalex":"https://openalex.org/W2154208561","doi":"https://doi.org/10.3727/152599512x13264729827677","mag":"2154208561"},"language":"en","primary_location":{"id":"doi:10.3727/152599512x13264729827677","doi":"https://doi.org/10.3727/152599512x13264729827677","is_oa":false,"landing_page_url":"https://doi.org/10.3727/152599512x13264729827677","pdf_url":null,"source":{"id":"https://openalex.org/S129655060","display_name":"Event Management","issn_l":"1525-9951","issn":["1525-9951","1943-4308"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-3","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Event Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013221458","display_name":"Si-Young Ryu","orcid":"https://orcid.org/0009-0008-3262-0868","observed_orcids":["https://orcid.org/0009-0008-3262-0868"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Siyoung Ryu","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062383323","display_name":"Seoho Um","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Seoho Um","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5050666338","display_name":"Timothy Jeonglyeol Lee","orcid":"https://orcid.org/0000-0002-2435-073X","observed_orcids":["https://orcid.org/0000-0002-2435-073X","https://orcid.org/0000-0002-2598-2237","https://orcid.org/0000-0001-7084-9710","https://orcid.org/0000-0001-9665-5578"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Timothy J. Lee","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.9358,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.91799668,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"16","issue":"1","first_page":"65","last_page":"76"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9193999767303467,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9193999767303467,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.046799998730421066,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11474","display_name":"Sport and Mega-Event Impacts","score":0.01759999990463257,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tourist-satisfaction","display_name":"tourist satisfaction","score":1.0},{"id":"https://openalex.org/keywords/tourist-dissatisfaction","display_name":"tourist dissatisfaction","score":0.9990000128746033},{"id":"https://openalex.org/keywords/festival-tourism","display_name":"festival tourism","score":0.7160000205039978},{"id":"https://openalex.org/keywords/event-tourism","display_name":"event tourism","score":0.5109999775886536},{"id":"https://openalex.org/keywords/expectation-disconfirmation","display_name":"expectation disconfirmation","score":0.4449999928474426},{"id":"https://openalex.org/keywords/attitude-change","display_name":"attitude change","score":0.9169999957084656},{"id":"https://openalex.org/keywords/tourist-behavior","display_name":"tourist behavior","score":0.796999990940094},{"id":"https://openalex.org/keywords/antecedents-of-satisfaction","display_name":"antecedents of satisfaction","score":0.6679999828338623}],"concepts":[{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.8373150825500488},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.7219991683959961},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.6029461622238159},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5362241864204407},{"id":"https://openalex.org/C64357122","wikidata":"https://www.wikidata.org/wiki/Q1149766","display_name":"Causality (physics)","level":2,"score":0.5205248594284058},{"id":"https://openalex.org/C2988250419","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Consumer satisfaction","level":2,"score":0.4361097812652588},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.3848024308681488},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.12945345044136047},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.11001968383789062},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3727/152599512x13264729827677","doi":"https://doi.org/10.3727/152599512x13264729827677","is_oa":false,"landing_page_url":"https://doi.org/10.3727/152599512x13264729827677","pdf_url":null,"source":{"id":"https://openalex.org/S129655060","display_name":"Event Management","issn_l":"1525-9951","issn":["1525-9951","1943-4308"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-3","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Event Management","raw_type":"journal-article"},{"id":"pmh:oai:alma.61USC_INST:11126648310002621","doi":null,"is_oa":false,"landing_page_url":"https://research.usc.edu.au/esploro/outputs/journalArticle/Antecedents-and-consequences-of-tourist-satisfaction-and-dissatisfaction-A-case-study-of-a-festival-in-Korea/99451002402621","pdf_url":null,"source":{"id":"https://openalex.org/S4306401632","display_name":"USC Research Bank (University of the Sunshine Coast)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I174025329","host_organization_name":"University of the Sunshine Coast","host_organization_lineage":["https://openalex.org/I174025329"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W1930739938","https://openalex.org/W1964411072","https://openalex.org/W1974704214","https://openalex.org/W1983364918","https://openalex.org/W1988439799","https://openalex.org/W1990915212","https://openalex.org/W1998131986","https://openalex.org/W2009973699","https://openalex.org/W2015479644","https://openalex.org/W2028184439","https://openalex.org/W2031043958","https://openalex.org/W2032351469","https://openalex.org/W2039661695","https://openalex.org/W2049922571","https://openalex.org/W2053583812","https://openalex.org/W2059471905","https://openalex.org/W2060041453","https://openalex.org/W2069616311","https://openalex.org/W2069746666","https://openalex.org/W2070446612","https://openalex.org/W2084687442","https://openalex.org/W2118405794","https://openalex.org/W2158990337","https://openalex.org/W2171464917","https://openalex.org/W2994248089"],"related_works":["https://openalex.org/W2556611677","https://openalex.org/W2351717448","https://openalex.org/W1504356374","https://openalex.org/W7220779851","https://openalex.org/W2069616311","https://openalex.org/W3009739487","https://openalex.org/W2568061748","https://openalex.org/W7055390855","https://openalex.org/W2992010311","https://openalex.org/W4248054027"],"abstract_inverted_index":{"The":[0,91],"study":[1,95],"aims":[2],"to":[3,10,34,76,97,108],"verify":[4],"the":[5,16,19,41,80,94],"two-dimensional":[6],"construct,":[7],"compare":[8],"it":[9],"a":[11,35,55,66,98,116],"unidimensional":[12],"model,":[13],"and":[14,21,29,47,61,85,104],"identify":[15],"causality":[17],"among":[18],"antecedents":[20],"consequences":[22],"of":[23,32,93,101,115],"tourist":[24,83,102],"satisfaction/dissatisfaction.":[25],"It":[26,39,50],"examines":[27],"satisfaction":[28,60,72],"attitude":[30,77,86],"change":[31,87],"visitors":[33],"festival":[36,117],"in":[37],"Korea.":[38],"used":[40],"Expectation-Disconfirmation":[42],"Paradigm":[43],"but":[44],"excluded":[45],"expectation":[46],"perceived":[48],"performance.":[49],"found":[51],"that":[52],"wants-disconfirmation":[53],"had":[54,65],"strong":[56],"relationship":[57,67,81],"with":[58,69],"both":[59],"dissatisfaction,":[62],"while":[63],"needs-disconfirmation":[64],"only":[68],"satisfaction.":[70],"Tourist":[71],"was":[73,88],"positively":[74],"related":[75],"change;":[78],"however,":[79],"between":[82],"dissatisfaction":[84],"not":[89],"significant.":[90],"results":[92],"lead":[96],"better":[99],"understanding":[100],"behavior":[103,111],"an":[105],"improved":[106],"ability":[107],"predict":[109],"future":[110],"more":[112],"accurately,":[113],"especially":[114],"event.":[118]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-11-13T13:42:25.865203","created_date":"2016-06-24T00:00:00"}