{"id":"https://openalex.org/W2149759601","doi":null,"title":"Customer Satisfaction with the Game Day Experience: an Exploratory Study of the Impact Tailgating has on Fan Satisfaction","display_name":"Customer Satisfaction with the Game Day Experience: an Exploratory Study of the Impact Tailgating has on Fan Satisfaction","publication_year":2011,"publication_date":"2011-05-03","ids":{"openalex":"https://openalex.org/W2149759601","mag":"2149759601"},"language":"en","primary_location":{"id":"mag:2149759601","doi":null,"is_oa":false,"landing_page_url":"https://etd.auburn.edu/bitstream/handle/10415/2584/NEMEC_THESIS.pdf;sequence=2","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003486293","display_name":"Benjamin M. Nemec","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Benjamin M. Nemec","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5003486293"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10942","display_name":"Sports, Gender, and Society","score":0.9696999788284302,"subfield":{"id":"https://openalex.org/subfields/3318","display_name":"Gender Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10942","display_name":"Sports, Gender, and Society","score":0.9696999788284302,"subfield":{"id":"https://openalex.org/subfields/3318","display_name":"Gender Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.014999999664723873,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11474","display_name":"Sport and Mega-Event Impacts","score":0.007699999958276749,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9020000100135803},{"id":"https://openalex.org/keywords/tailgating","display_name":"tailgating","score":0.7960000038146973},{"id":"https://openalex.org/keywords/fan-satisfaction","display_name":"fan satisfaction","score":0.6129999756813049},{"id":"https://openalex.org/keywords/sports-fans","display_name":"sports fans","score":0.7319999933242798},{"id":"https://openalex.org/keywords/event-experience","display_name":"event experience","score":0.5049999952316284}],"concepts":[{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.7283599376678467},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5910071730613708},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.5516218543052673},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.42128604650497437},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.40730738639831543},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3647680878639221},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3204542398452759},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.14509844779968262},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2149759601","doi":null,"is_oa":false,"landing_page_url":"https://etd.auburn.edu/bitstream/handle/10415/2584/NEMEC_THESIS.pdf;sequence=2","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":88,"referenced_works":["https://openalex.org/W6652454","https://openalex.org/W133589690","https://openalex.org/W632761559","https://openalex.org/W1484864026","https://openalex.org/W1488753682","https://openalex.org/W1527267701","https://openalex.org/W1573234480","https://openalex.org/W1574655732","https://openalex.org/W1594273630","https://openalex.org/W1602254941","https://openalex.org/W1605991455","https://openalex.org/W1680842844","https://openalex.org/W1896887671","https://openalex.org/W1958823497","https://openalex.org/W1968115456","https://openalex.org/W1968629566","https://openalex.org/W1972440086","https://openalex.org/W1972557675","https://openalex.org/W1973774762","https://openalex.org/W1979522819","https://openalex.org/W1979756272","https://openalex.org/W1979907230","https://openalex.org/W1982163214","https://openalex.org/W1983225075","https://openalex.org/W1985453879","https://openalex.org/W1985877961","https://openalex.org/W1986790376","https://openalex.org/W1986802070","https://openalex.org/W1999962451","https://openalex.org/W2007220885","https://openalex.org/W2007738521","https://openalex.org/W2022720617","https://openalex.org/W2026368098","https://openalex.org/W2027356361","https://openalex.org/W2028184439","https://openalex.org/W2031779231","https://openalex.org/W2036063909","https://openalex.org/W2036363818","https://openalex.org/W2036856292","https://openalex.org/W2038125955","https://openalex.org/W2043655049","https://openalex.org/W2043947693","https://openalex.org/W2051527059","https://openalex.org/W2052232010","https://openalex.org/W2052414956","https://openalex.org/W2062526762","https://openalex.org/W2062819628","https://openalex.org/W2072359891","https://openalex.org/W2076579014","https://openalex.org/W2078831478","https://openalex.org/W2084486980","https://openalex.org/W2084526042","https://openalex.org/W2085067988","https://openalex.org/W2091203094","https://openalex.org/W2092135552","https://openalex.org/W2092242881","https://openalex.org/W2094439750","https://openalex.org/W2094598600","https://openalex.org/W2100813809","https://openalex.org/W2101369668","https://openalex.org/W2113966293","https://openalex.org/W2119537279","https://openalex.org/W2125024254","https://openalex.org/W2132230278","https://openalex.org/W2133097426","https://openalex.org/W2134456262","https://openalex.org/W2147973381","https://openalex.org/W2151808041","https://openalex.org/W2152159961","https://openalex.org/W2153107042","https://openalex.org/W2153560871","https://openalex.org/W2157402703","https://openalex.org/W2160172778","https://openalex.org/W2160373573","https://openalex.org/W2170512058","https://openalex.org/W2175832284","https://openalex.org/W2236602785","https://openalex.org/W2282369354","https://openalex.org/W2316110746","https://openalex.org/W2329210187","https://openalex.org/W2333954233","https://openalex.org/W2412994865","https://openalex.org/W2417837440","https://openalex.org/W2595570359","https://openalex.org/W2611897969","https://openalex.org/W2885460788","https://openalex.org/W2991651364","https://openalex.org/W2998422109"],"related_works":["https://openalex.org/W186117987","https://openalex.org/W2206347707","https://openalex.org/W2512081255","https://openalex.org/W2922523791","https://openalex.org/W4288346326","https://openalex.org/W2184281363","https://openalex.org/W245715933","https://openalex.org/W2961985670","https://openalex.org/W7130593876","https://openalex.org/W2794472557"],"abstract_inverted_index":{"ii":[0],"Acknowledgments":[1],"iv":[3],"List":[4,10,16],"of":[5,11,17],"Tables":[6],"viii":[9],"Figures":[12],"ix":[15],"Abbreviations":[18],"x":[21],"Chapter":[22]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
