{"id":"https://openalex.org/W2148222938","doi":"https://doi.org/10.1108/15982688200600014","title":"Exploring the Use of Balanced Scorecards in Swedish Health Care Organizations","display_name":"Exploring the Use of Balanced Scorecards in Swedish Health Care Organizations","publication_year":2006,"publication_date":"2006-08-21","ids":{"openalex":"https://openalex.org/W2148222938","doi":"https://doi.org/10.1108/15982688200600014","mag":"2148222938"},"language":"en","primary_location":{"id":"doi:10.1108/15982688200600014","doi":"https://doi.org/10.1108/15982688200600014","is_oa":false,"landing_page_url":"https://doi.org/10.1108/15982688200600014","pdf_url":null,"source":{"id":"https://openalex.org/S26927318","display_name":"Asian Journal on Quality","issn_l":"1598-2688","issn":["1598-2688","2054-555X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asian Journal on Quality","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-21960","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045790112","display_name":"Beata Kollberg","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I102134673","display_name":"Link\u00f6ping University","ror":"https://ror.org/05ynxx418","country_code":"SE","type":"education","lineage":["https://openalex.org/I102134673"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Beata Kollberg","raw_affiliation_strings":["PhD Student, Division of Quality Technology and Management, Department of Mechanical Engineering, Link\u00f6ping University, SE\u2010581 83 Link\u00f6ping"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"PhD Student, Division of Quality Technology and Management, Department of Mechanical Engineering, Link\u00f6ping University, SE\u2010581 83 Link\u00f6ping","institution_ids":["https://openalex.org/I102134673"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5073664474","display_name":"Mattias Elg","orcid":"https://orcid.org/0000-0003-4730-5453","observed_orcids":["https://orcid.org/0000-0003-4730-5453"]},"institutions":[{"id":"https://openalex.org/I102134673","display_name":"Link\u00f6ping University","ror":"https://ror.org/05ynxx418","country_code":"SE","type":"education","lineage":["https://openalex.org/I102134673"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Mattias Elg","raw_affiliation_strings":["Associate Professor, Division of Quality Technology and Management, Department of Mechanical Engineering, Link\u00f6ping, University, SE\u2010581 83 Link\u00f6ping"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Associate Professor, Division of Quality Technology and Management, Department of Mechanical Engineering, Link\u00f6ping, University, SE\u2010581 83 Link\u00f6ping","institution_ids":["https://openalex.org/I102134673"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I102134673"],"apc_list":null,"apc_paid":null,"fwci":3.6039,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.95096455,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"7","issue":"2","first_page":"1","last_page":"18"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.006300000008195639,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T13896","display_name":"Health Services Management and Policy","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"balanced scorecard","score":0.9240000247955322},{"id":"https://openalex.org/keywords/health-care-organization","display_name":"health care organization","score":0.9779999852180481},{"id":"https://openalex.org/keywords/quality-management","display_name":"quality management","score":0.7210000157356262},{"id":"https://openalex.org/keywords/performance-management","display_name":"performance management","score":0.6370000243186951}],"concepts":[{"id":"https://openalex.org/C199004533","wikidata":"https://www.wikidata.org/wiki/Q210127","display_name":"Balanced scorecard","level":2,"score":0.952178955078125},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6593828797340393},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.6562642455101013},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5240626335144043},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5094223618507385},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.46475520730018616},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.4128308892250061},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3900916278362274},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2953970432281494},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.16871172189712524},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10709121823310852},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.07045760750770569},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/15982688200600014","doi":"https://doi.org/10.1108/15982688200600014","is_oa":false,"landing_page_url":"https://doi.org/10.1108/15982688200600014","pdf_url":null,"source":{"id":"https://openalex.org/S26927318","display_name":"Asian Journal on Quality","issn_l":"1598-2688","issn":["1598-2688","2054-555X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asian Journal on Quality","raw_type":"journal-article"},{"id":"pmh:oai:DiVA.org:liu-21960","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-21960","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:DiVA.org:liu-21960","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-21960","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3","score":0.6240000128746033}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W63567277","https://openalex.org/W92317561","https://openalex.org/W238212547","https://openalex.org/W239949158","https://openalex.org/W292359014","https://openalex.org/W598962160","https://openalex.org/W604768722","https://openalex.org/W1486895391","https://openalex.org/W1506150625","https://openalex.org/W1557459633","https://openalex.org/W1558046248","https://openalex.org/W1577379725","https://openalex.org/W1597739853","https://openalex.org/W1741321747","https://openalex.org/W1917652796","https://openalex.org/W1955934323","https://openalex.org/W1983496099","https://openalex.org/W2009591563","https://openalex.org/W2016855772","https://openalex.org/W2019999072","https://openalex.org/W2033076762","https://openalex.org/W2034613767","https://openalex.org/W2035979113","https://openalex.org/W2058034095","https://openalex.org/W2065209427","https://openalex.org/W2080477953","https://openalex.org/W2085529605","https://openalex.org/W2101157755","https://openalex.org/W2112035469","https://openalex.org/W2123742646","https://openalex.org/W2154460779","https://openalex.org/W2478684951","https://openalex.org/W2568724444","https://openalex.org/W2889332206","https://openalex.org/W2892747141","https://openalex.org/W2990428741","https://openalex.org/W3098716646","https://openalex.org/W3151727758"],"related_works":["https://openalex.org/W7009773471","https://openalex.org/W7111098610","https://openalex.org/W143952752","https://openalex.org/W46257858","https://openalex.org/W1968019595","https://openalex.org/W7008299687","https://openalex.org/W2328354861","https://openalex.org/W6995699494","https://openalex.org/W7221267953","https://openalex.org/W4406535771"],"abstract_inverted_index":{"Many":[0],"Swedish":[1,57],"health":[2,36,58,69],"care":[3,37,59,70],"organizations":[4],"have":[5],"during":[6],"the":[7,12,27,47,50,53,56,65,87,98],"last":[8],"decade":[9],"started":[10],"implementing":[11],"Balanced":[13],"Scorecard":[14],"(BSC)":[15],"as":[16,74],"a":[17,35,43,68,75,94],"systematic":[18],"way":[19],"of":[20,29,52,97],"following\u2010up":[21],"and":[22,32],"analyzing":[23],"their":[24],"activities.":[25],"However,":[26],"knowledge":[28],"its":[30],"use":[31,51,96],"contribution":[33],"in":[34,55,67],"context":[38,71],"is":[39,72],"insufficient.":[40],"Based":[41],"on":[42,83],"multiple":[44],"case":[45],"study":[46],"authors":[48,62,88],"explore":[49],"BSC":[54],"services.":[60],"The":[61],"conclude":[63],"that":[64,79],"concept":[66],"used":[73],"quality":[76],"management":[77],"tool":[78],"make":[80],"new":[81],"demands":[82],"management.":[84],"In":[85],"addition,":[86],"bring":[89],"out":[90],"important":[91],"factors":[92],"for":[93],"long\u2010term":[95],"BSC.":[99]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}