{"id":"https://openalex.org/W2145391532","doi":null,"title":"\ud328\ubc00\ub9ac\ub808\uc2a4\ud1a0\ub791 \uc544\uc6c3\ubc31(OUTBACK steakhouse)\uc758 \uacbd\uc601\uc804\ub7b5\uc0ac\ub840\uc5f0\uad6c","display_name":"\ud328\ubc00\ub9ac\ub808\uc2a4\ud1a0\ub791 \uc544\uc6c3\ubc31(OUTBACK steakhouse)\uc758 \uacbd\uc601\uc804\ub7b5\uc0ac\ub840\uc5f0\uad6c","publication_year":2007,"publication_date":"2007-05-01","ids":{"openalex":"https://openalex.org/W2145391532","mag":"2145391532"},"language":"ko","primary_location":{"id":"mag:2145391532","doi":null,"is_oa":false,"landing_page_url":"http://digital.kyobobook.co.kr/digital/article/articleDetail.ink?barcode=4010024777646","pdf_url":null,"source":{"id":"https://openalex.org/S4306493960","display_name":"\uad00\uad11\uc5f0\uad6c","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"\uad00\uad11\uc5f0\uad6c","raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5002161359","display_name":"\uc870\uc601\ub300","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"\uc870\uc601\ub300","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5002161359"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"22","issue":"1","first_page":"199","last_page":"220"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":0.8583999872207642,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":0.8583999872207642,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12933","display_name":"Franchising Strategies and Performance","score":0.0640999972820282,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12815","display_name":"Management and Organizational Practices","score":0.03790000081062317,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/family-restaurants","display_name":"family restaurants","score":0.9259999990463257},{"id":"https://openalex.org/keywords/foodservice-industry","display_name":"food service industry","score":0.6209999918937683},{"id":"https://openalex.org/keywords/brand-awareness","display_name":"brand awareness","score":0.7210000157356262},{"id":"https://openalex.org/keywords/cost-awareness","display_name":"cost awareness","score":0.9179999828338623},{"id":"https://openalex.org/keywords/menu-development","display_name":"menu development","score":0.8970000147819519},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.5789999961853027},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.3440000116825104},{"id":"https://openalex.org/keywords/customer-retention","display_name":"customer retention","score":0.30399999022483826},{"id":"https://openalex.org/keywords/customer-acquisition","display_name":"customer acquisition","score":0.3199999928474426},{"id":"https://openalex.org/keywords/customer-complaint-resolution","display_name":"customer complaints management","score":0.39800000190734863},{"id":"https://openalex.org/keywords/customer-satisfaction-improvement","display_name":"customer satisfaction improvement","score":0.4779999852180481}],"concepts":[{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.3455541729927063}],"mesh":[],"locations_count":2,"locations":[{"id":"mag:2145391532","doi":null,"is_oa":false,"landing_page_url":"http://digital.kyobobook.co.kr/digital/article/articleDetail.ink?barcode=4010024777646","pdf_url":null,"source":{"id":"https://openalex.org/S4306493960","display_name":"\uad00\uad11\uc5f0\uad6c","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"\uad00\uad11\uc5f0\uad6c","raw_type":null},{"id":"mag:3184169497","doi":null,"is_oa":false,"landing_page_url":"http://dspace.kci.go.kr/handle/kci/1451847?show=full","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W3184169497","https://openalex.org/W2269891586","https://openalex.org/W4412580708","https://openalex.org/W3132289424","https://openalex.org/W2468379190","https://openalex.org/W1942890740","https://openalex.org/W3186464303","https://openalex.org/W2349873789","https://openalex.org/W3125725295","https://openalex.org/W3184196222"],"abstract_inverted_index":{"\ucd5c\uadfc":[0],"\ube60\ub978":[1],"\uc131\uc7a5\uacfc\uc815\uc744":[2],"\uac70\ub4ed\ud558\uace0":[3],"\uc788\ub294":[4,16],"\uc678\uc2dd\uc0b0\uc5c5\uc740":[5],"\uc720\ub9dd\uc0b0\uc5c5\uc73c\ub85c":[6],"\uac01\uad11\uc744":[7],"\ubc1b\uace0":[8],"\uc788\ub2e4.":[9,39,81],"\uc774\ub7ec\ud55c":[10,82],"\uc678\uc2dd\uc0b0\uc5c5\uc758":[11,34],"\ubc1c\uc804\uc5d0":[12,35],"\ud070":[13,36],"\ubaab\uc744":[14],"\ud558\uace0":[15],"\ubd84\uc57c\uac00":[17],"\ud328\ubc00\ub9ac\ub808\uc2a4\ud1a0\ub791\uc774\ub2e4.":[18],"\uc0ac\ub78c\ub4e4\uc774":[19],"\ub9c8\uce58":[20],"\uc9d1\uc5d0\uc11c":[21],"\uc2dd\uc0ac\ud558\ub294":[22],"\uac83\uacfc":[23],"\uac19\uc774":[24],"\ud3b8\uc548\ud558\uace0":[25],"\ud3ec\uadfc\ud55c":[26],"\ubd84\uc704\uae30\ub97c":[27],"\uc5f0\ucd9c\ud558\ub294":[28],"\ud328\ubc00\ub9ac\ub808\uc2a4\ud1a0\ub791\uc740":[29],"\ub9ce\uc740":[30],"\uc0ac\ub78c\ub4e4\uc5d0\uac8c":[31],"\uc0ac\ub791\uc744":[32],"\ubc1b\uc73c\uba70":[33],"\uc601\ud5a5\uc744":[37],"\ub07c\uce58\uace0":[38],"\uc544\uc6c3\ubc31\uc740":[42],"\ud55c\uad6d":[43,98],"\ub0b4":[44],"\uc18c\uc720":[45],"\ub9e4\uc7a5\uc218":[46,69],"1\uc704,":[47,60,71],"\ud3ec\ucd98(Fortune)\uc9c0\uac00":[48],"\uc120\uc815\ud55c":[49],"The":[50],"most":[51],"admired":[52],"companies":[53],"food":[54],"service":[55],"\ubd80\ubb38":[56],"\uc21c\uc704\uc5d0\uc11c":[57],"\ud328\ubc00\ub9ac\ub808\uc2a4\ud1a0\ub791":[58,68,76],"\uc911":[59],"\ud3ec\ube0c\uc2a4(Forbes)\uc9c0\uac00":[61],"\uc120\uc815\ud558\ub294":[62],"\uace0\uac1d\ub9cc\uc871\ub3c4":[63],"1\uc704":[64],"\ub808\uc2a4\ud1a0\ub791":[65],"\uc120\uc815,":[66],"\uad6d\ub0b4":[67],"\uc99d\uac00\uc728":[70],"TOP100":[72],"\ub9c8\ucf13\uc250\uc5b4":[73],"4\uc704":[74],"\ub4f1":[75,165],"\ubd84\uc57c\uc5d0\uc11c":[77],"\ubc1c":[78],"\ube60\ub974\uac8c":[79],"\uc55e\uc11c\uac00\uace0":[80],"\uc544\uc6c3\ubc31(OUTBACK":[83],"steakhouse)\uc5d0":[84],"\ub300\ud55c":[85],"\uacbd\uc601\uc804\ub7b5\uc744":[86],"\uc0ac\ub840\uc5f0\uad6c\ubc29\ubc95\uc744":[87],"\uc0ac\uc6a9\ud558\uc5ec":[88],"\uc0b4\ud3b4\ubd04\uc73c\ub85c":[89],"\uc6b0\ub9ac\ub098\ub77c":[90],"\ud328\ubc00\ub9ac\ub808\uc2a4\ud1a0\ub791\uc758":[91],"\ubc1c\uc804\ubc29\ud5a5\uc744":[92],"\ubaa8\uc0c9\ud558\uace0\uc790":[93],"\ud558\uc600\ub2e4.":[94],"\ubaa8\ub4e0":[97],"\ud328\ubc00\ub9ac\ub808\uc2a4\ud1a0\ub791\uc5d0":[99],"\ud574\ub2f9\ub418\ub294":[100],"\uc0ac\ud56d\uc774\uc9c0\ub9cc,":[101],"\uc544\uc6c3\ubc31\uc758":[102],"\ub098\uc544\uac00\uc57c":[103],"\ud560":[104,113,146,162,184,201],"\ubc29\ud5a5\uc740":[105],"\ub2e4\uc74c\uacfc":[106],"\uac19\uc740":[107],"\ub2e4\uc12f\uae4c\uc9c0\uc758":[108],"\uc120\ud0dd\uacfc":[109],"\uc9d1\uc911\uc758":[110],"\uacfc\uc81c\ub97c":[111],"\ud480\uc5b4\ub098\uac00\uc57c":[112],"\uac83\uc774\ub2e4.":[114,147,163,185,202],"\uccab\uc9f8,":[115],"\ub300\uace0\uac1d":[116],"\ube0c\ub79c\ub4dc\uc778\uc9c0\ub3c4":[117],"\ud5a5\uc0c1\uc774":[118],"\uc2dc\uae09\ud558\ub2e4.":[119],"\ub458\uc9f8,":[120],"\uc885\uc0ac\uc6d0\ub4e4\uc758":[121],"\uc11c\ube44\uc2a4":[122],"\uac1c\uc120\uc744":[123],"\uc704\ud55c":[124,151,156],"\uc815\uae30\uc801\uc774\uba70":[125],"\uce58\ubc00\ud55c":[126],"\uad50\uc721\uc774":[127],"\uc694\uad6c\ub41c\ub2e4.":[128,170],"\uc14b\uc9f8,":[129],"\uc804":[130],"\uc885\uc0ac\uc6d0\uc758":[131],"\uc6d0\uac00\uc758\uc2dd\uc758":[132],"\uace0\ucde8\uac00":[133],"\ud544\uc694\ud558\ub2e4.":[134],"\uc6d0\uac00\uc808\uac10\uc744":[135],"\ud1b5\ud55c":[136],"\uac00\uaca9\uc758":[137],"\uc801\uc808\ud55c":[138],"\uc81c\uc2dc\ub85c":[139],"\uccad\uc18c\ub144":[140],"\ubc0f":[141,175],"\uc800\uc18c\ub4dd\uce35\uc744":[142],"\ubcf4\ub2e4":[143],"\ub9ce\uc774":[144],"\ud655\ubcf4\ud574\uc57c":[145],"\ub137\uc9f8,":[148],"\uac00\uc871\ub2e8\uc704\uc758":[149],"\uace0\uac1d\uc744":[150],"\ub2e4\uc591\ud55c":[152,166],"\uc138\ud2b8\uba54\ub274":[153],"\uac1c\ubc1c\uacfc":[154],"\ub178\ub144\uce35\uc744":[155],"\uc0c8\ub85c\uc6b4":[157,181],"\uba54\ub274":[158],"\uc81c\uc2dc":[159],"\ub4f1\uc774":[160],"\uc788\uc5b4\uc57c":[161],"\uc6f0\ube59\uba54\ub274":[164],"\uba54\ub274\uac1c\ubc1c\uacfc":[167],"\uc9c0\uc18d\uc801\uc778":[168],"\ud488\uc9c8\ud5a5\uc0c1\uc774":[169],"\ub2e4\uc12f\uc9f8,":[171],"\uc774\ubbf8":[172],"\ud3ec\ud654\uc0c1\ud0dc\uc778":[173],"\uc11c\uc6b8":[174],"\ub300\ub3c4\uc2dc\ubcf4\ub2e4\ub294":[176],"\uc9c0\ubc29\uc758":[177],"\uc2e0\ud765\ub3c4\uc2dc":[178],"\ub4f1\uc744":[179],"\uacf5\ub7b5\ud574":[180],"\uc2dc\uc7a5\uc744":[182],"\uac1c\ucc99\ud574\uc57c":[183],"\ub9e4\uc7a5":[186],"\uc704\uce58":[187],"\uc120\uc815\uc5d0":[188],"\uc788\uc5b4":[189],"\ud0c0\ub2f9\uc131\uacfc":[190],"\uc785\uc9c0\uc131\uc744":[191],"\ucda9\ubd84\ud788":[192],"\uace0\ub824\ud558\uc5ec\uc57c":[193],"\ud558\uba70,":[194],"\ub9e4\uc7a5\uc758":[195],"\uc218\ub3c4":[196],"\uc810\ucc28":[197],"\uc804\uad6d\uc801\uc73c\ub85c":[198],"\ud655\ub300\ud574":[199],"\ub098\uac00\uc57c":[200]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}