{"id":"https://openalex.org/W2134189787","doi":null,"title":"The role of trust in the B2B buying process","display_name":"The role of trust in the B2B buying process","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W2134189787","mag":"2134189787"},"language":"en","primary_location":{"id":"mag:2134189787","doi":null,"is_oa":false,"landing_page_url":"https://essay.utwente.nl/68566/1/Kamers_BA_BMS.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029050317","display_name":"Rick Kamers","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Rick Kamers","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5029050317"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9897000193595886,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9897000193595886,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.00570000009611249,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.002400000113993883,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.972000002861023},{"id":"https://openalex.org/keywords/business-to-business-relationships","display_name":"business-to-business relationships","score":0.7910000085830688},{"id":"https://openalex.org/keywords/personal-trust","display_name":"personal trust","score":0.7210000157356262},{"id":"https://openalex.org/keywords/organizational-trust","display_name":"organizational trust","score":0.9990000128746033},{"id":"https://openalex.org/keywords/antecedents-of-trust","display_name":"antecedents of trust","score":0.8289999961853027},{"id":"https://openalex.org/keywords/expertise","display_name":"expertise","score":0.7829999923706055},{"id":"https://openalex.org/keywords/similarity","display_name":"similarity","score":0.9789999723434448},{"id":"https://openalex.org/keywords/reputation","display_name":"reputation","score":0.9890000224113464},{"id":"https://openalex.org/keywords/economic-performance","display_name":"economic performance","score":0.7730000019073486},{"id":"https://openalex.org/keywords/commitment","display_name":"commitment","score":0.5870000123977661},{"id":"https://openalex.org/keywords/cooperation","display_name":"cooperation","score":0.9079999923706055},{"id":"https://openalex.org/keywords/long-term-orientation","display_name":"long-term orientation","score":0.9779999852180481},{"id":"https://openalex.org/keywords/uncertainty-reduction","display_name":"uncertainty reduction","score":0.7400000095367432}],"concepts":[{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.7555189728736877},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6340506672859192},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5813933610916138},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.5615947246551514},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.556263267993927},{"id":"https://openalex.org/C160521178","wikidata":"https://www.wikidata.org/wiki/Q5157345","display_name":"Computational trust","level":3,"score":0.536363422870636},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4767143130302429},{"id":"https://openalex.org/C103278499","wikidata":"https://www.wikidata.org/wiki/Q254465","display_name":"Similarity (geometry)","level":3,"score":0.469326913356781},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.39645373821258545},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3601606488227844},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.25096243619918823},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.21949449181556702},{"id":"https://openalex.org/C115961682","wikidata":"https://www.wikidata.org/wiki/Q860623","display_name":"Image (mathematics)","level":2,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2134189787","doi":null,"is_oa":false,"landing_page_url":"https://essay.utwente.nl/68566/1/Kamers_BA_BMS.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W21940110","https://openalex.org/W117710089","https://openalex.org/W1518045483","https://openalex.org/W1519825549","https://openalex.org/W1544866813","https://openalex.org/W1976860309","https://openalex.org/W2000596557","https://openalex.org/W2004352825","https://openalex.org/W2025705616","https://openalex.org/W2030483771","https://openalex.org/W2061003166","https://openalex.org/W2070951272","https://openalex.org/W2077939452","https://openalex.org/W2079998217","https://openalex.org/W2093625697","https://openalex.org/W2110612952","https://openalex.org/W2118110334","https://openalex.org/W2123534889","https://openalex.org/W2130660952","https://openalex.org/W2137247419","https://openalex.org/W2139041217","https://openalex.org/W2142175015","https://openalex.org/W2143573737","https://openalex.org/W2149374429","https://openalex.org/W2169639661","https://openalex.org/W2170245592","https://openalex.org/W2170430750","https://openalex.org/W2172015263","https://openalex.org/W2295535820","https://openalex.org/W2947598821"],"related_works":["https://openalex.org/W786270035","https://openalex.org/W2948188975","https://openalex.org/W2584768681","https://openalex.org/W24239043","https://openalex.org/W4200379628","https://openalex.org/W7015695507","https://openalex.org/W2287667519","https://openalex.org/W2003834268","https://openalex.org/W2963710991","https://openalex.org/W2623401662"],"abstract_inverted_index":{"In":[0,78],"current":[1],"literature":[2,103],"a":[3,23,81],"wide":[4],"variety":[5],"of":[6,12,20,39,56,96,158],"meanings,":[7],"definitions,":[8],"antecedents,":[9],"and":[10,61,141,171],"consequences":[11,164],"trust":[13,21,57,87,108,119,130,145],"can":[14,127,132,146],"be":[15,133,154],"distinguished.":[16],"However,":[17],"the":[18,54,59,66,74,89,98,121,162],"role":[19],"in":[22,58,73,88],"B2B":[24,75,90,125],"context":[25],"is":[26,42,50,84,109,120],"still":[27],"unclear.":[28],"This":[29],"study":[30,41,80],"will":[31],"try":[32],"to":[33,43,153],"address":[34,44],"this":[35,40,45,63,79],"gap.":[36],"The":[37],"goal":[38],"gap":[46],"by":[47,64,104],"investigating":[48],"what":[49],"currently":[51],"known":[52],"about":[53],"concept":[55],"literature,":[60],"verifying":[62],"discussing":[65],"outcomes":[67],"with":[68,101],"experts":[69,99],"who":[70],"are":[71],"active":[72],"buying":[76,91],"process.":[77,92],"new":[82],"definition":[83],"proposed":[85],"for":[86],"Furthermore,":[93],"regarding":[94],"targets":[95],"trust,":[97,159],"agreed":[100],"existing":[102],"mentioning":[105],"that":[106,118],"personal":[107],"more":[110],"important":[111],"than":[112],"organizational":[113],"trust.":[114],"It":[115],"was":[116,151],"found":[117,152],"basis":[122],"on":[123],"which":[124],"relationships":[126],"develop.":[128,147],"Without":[129],"there":[131],"no":[134],"relationship.":[135],"Antecedents":[136],"such":[137,165],"as":[138,166],"expertise,":[139],"similarity,":[140],"reputation":[142],"determine":[143],"if":[144],"Increased":[148],"economic":[149],"performance":[150],"an":[155],"indirect":[156],"consequence":[157],"resulting":[160],"from":[161],"primary":[163],"commitment,":[167],"cooperation,":[168],"long-term":[169],"orientation,":[170],"reduced":[172],"uncertainty.":[173]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2026-09-29T14:09:16.559479","created_date":"2016-06-24T00:00:00"}
