{"id":"https://openalex.org/W2129593917","doi":"https://doi.org/10.1590/s0101-74382011000200005","title":"A tutorial on hypercube queueing models and some practical applications in Emergency Service Systems","display_name":"A tutorial on hypercube queueing models and some practical applications in Emergency Service Systems","publication_year":2011,"publication_date":"2011-08-01","ids":{"openalex":"https://openalex.org/W2129593917","doi":"https://doi.org/10.1590/s0101-74382011000200005","mag":"2129593917"},"language":"en","primary_location":{"id":"doi:10.1590/s0101-74382011000200005","doi":"https://doi.org/10.1590/s0101-74382011000200005","is_oa":true,"landing_page_url":"https://doi.org/10.1590/s0101-74382011000200005","pdf_url":"https://www.scielo.br/j/pope/a/ZQstPtqwxV7Q57pbSnsNJZb/?lang=en&format=pdf","source":{"id":"https://openalex.org/S45970490","display_name":"Pesquisa Operacional","issn_l":"0101-7438","issn":["0101-7438","1678-5142"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-40","russia-white-list-2","scielo"],"host_organization":"https://openalex.org/P4310312439","host_organization_name":"Sociedade Brasileira de Pesquisa Operacional","host_organization_lineage":["https://openalex.org/P4310312439"],"host_organization_lineage_names":["Sociedade Brasileira de Pesquisa Operacional"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Pesquisa Operacional","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.scielo.br/j/pope/a/ZQstPtqwxV7Q57pbSnsNJZb/?lang=en&format=pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5081329930","display_name":"Fernando Yassuo Chiyoshi","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Fernando Chiyoshi","raw_affiliation_strings":["COPPE, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"COPPE, Brazil","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020293674","display_name":"Ana Paula Iannoni","orcid":"https://orcid.org/0000-0001-8169-1728","observed_orcids":["https://orcid.org/0000-0001-8169-1728"]},"institutions":[{"id":"https://openalex.org/I216852786","display_name":"\u00c9cole Centrale Paris","ror":"https://ror.org/00v0y5771","country_code":"FR","type":"education","lineage":["https://openalex.org/I216852786","https://openalex.org/I277688954","https://openalex.org/I4210107720"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Ana Paula Iannoni","raw_affiliation_strings":["Ecole Centrale Paris,  France","Ecole Centrale Paris, France#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ecole Centrale Paris,  France","institution_ids":["https://openalex.org/I216852786"]},{"raw_affiliation_string":"Ecole Centrale Paris, France#TAB#","institution_ids":["https://openalex.org/I216852786"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5063681003","display_name":"Reinaldo Mor\u00e1bito","orcid":"https://orcid.org/0000-0002-3948-305X","observed_orcids":["https://orcid.org/0000-0002-3948-305X"]},"institutions":[{"id":"https://openalex.org/I177909021","display_name":"Universidade Federal de S\u00e3o Carlos","ror":"https://ror.org/00qdc6m37","country_code":"BR","type":"education","lineage":["https://openalex.org/I177909021"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Reinaldo Morabito","raw_affiliation_strings":["Universidade Federal de S\u00e3o Carlos,  Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidade Federal de S\u00e3o Carlos,  Brazil","institution_ids":["https://openalex.org/I177909021"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.5862,"has_fulltext":true,"cited_by_count":19,"citation_normalized_percentile":{"value":0.90691269,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"31","issue":"2","first_page":"271","last_page":"299"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11502","display_name":"Facility Location and Emergency Management","score":0.000699999975040555,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11095","display_name":"Emergency and Acute Care Studies","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/2711","display_name":"Emergency Medicine"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/emergency-medical-services","display_name":"emergency medical services","score":0.7160000205039978},{"id":"https://openalex.org/keywords/dispatch-policy","display_name":"dispatch policy","score":0.6650000214576721},{"id":"https://openalex.org/keywords/heterogeneous-servers","display_name":"heterogeneous servers","score":0.7580000162124634},{"id":"https://openalex.org/keywords/operating-characteristics","display_name":"operating characteristics","score":0.8420000076293945}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7983860969543457},{"id":"https://openalex.org/C93996380","wikidata":"https://www.wikidata.org/wiki/Q44127","display_name":"Server","level":2,"score":0.7978372573852539},{"id":"https://openalex.org/C50820777","wikidata":"https://www.wikidata.org/wiki/Q213723","display_name":"Hypercube","level":2,"score":0.7576664090156555},{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.6885716915130615},{"id":"https://openalex.org/C33891772","wikidata":"https://www.wikidata.org/wiki/Q6505536","display_name":"Layered queueing network","level":3,"score":0.5881941914558411},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5772247314453125},{"id":"https://openalex.org/C120314980","wikidata":"https://www.wikidata.org/wiki/Q180634","display_name":"Distributed computing","level":1,"score":0.5152580738067627},{"id":"https://openalex.org/C2778476105","wikidata":"https://www.wikidata.org/wiki/Q628539","display_name":"Workload","level":2,"score":0.4495406150817871},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.4066475033760071},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.3658236861228943},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.3197856843471527},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.17769572138786316},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.1399451196193695},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.10835596919059753},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1590/s0101-74382011000200005","doi":"https://doi.org/10.1590/s0101-74382011000200005","is_oa":true,"landing_page_url":"https://doi.org/10.1590/s0101-74382011000200005","pdf_url":"https://www.scielo.br/j/pope/a/ZQstPtqwxV7Q57pbSnsNJZb/?lang=en&format=pdf","source":{"id":"https://openalex.org/S45970490","display_name":"Pesquisa Operacional","issn_l":"0101-7438","issn":["0101-7438","1678-5142"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-40","russia-white-list-2","scielo"],"host_organization":"https://openalex.org/P4310312439","host_organization_name":"Sociedade Brasileira de Pesquisa Operacional","host_organization_lineage":["https://openalex.org/P4310312439"],"host_organization_lineage_names":["Sociedade Brasileira de Pesquisa Operacional"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Pesquisa Operacional","raw_type":"journal-article"},{"id":"pmh:oai:scielo:S0101-74382011000200005","doi":null,"is_oa":true,"landing_page_url":"http://old.scielo.br/scielo.php?script=sci_arttext&amp;pid=S0101-74382011000200005","pdf_url":null,"source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Pesquisa Operacional v.31 n.2 2011","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:americanae.aecid.es:2444504","doi":null,"is_oa":true,"landing_page_url":"http://americanae.aecid.es/americanae/es/registros/registro.do?tipoRegistro=MTD&idBib=2444504","pdf_url":null,"source":{"id":"https://openalex.org/S4306400786","display_name":"Americanae (AECID Library)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Pesquisa Operacional v.31 n.2 2011","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:doaj.org/article:a9cf2da1c3934fbfb27c45ff0a9b76c2","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/a9cf2da1c3934fbfb27c45ff0a9b76c2","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Pesquisa Operacional, Vol 31, Iss 2, Pp 271-299 (2011)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1590/s0101-74382011000200005","doi":"https://doi.org/10.1590/s0101-74382011000200005","is_oa":true,"landing_page_url":"https://doi.org/10.1590/s0101-74382011000200005","pdf_url":"https://www.scielo.br/j/pope/a/ZQstPtqwxV7Q57pbSnsNJZb/?lang=en&format=pdf","source":{"id":"https://openalex.org/S45970490","display_name":"Pesquisa Operacional","issn_l":"0101-7438","issn":["0101-7438","1678-5142"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-40","russia-white-list-2","scielo"],"host_organization":"https://openalex.org/P4310312439","host_organization_name":"Sociedade Brasileira de Pesquisa Operacional","host_organization_lineage":["https://openalex.org/P4310312439"],"host_organization_lineage_names":["Sociedade Brasileira de Pesquisa Operacional"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Pesquisa Operacional","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320322025","display_name":"Conselho Nacional de Desenvolvimento Cient\u00edfico e Tecnol\u00f3gico","ror":"https://ror.org/03swz6y49"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2129593917.pdf","grobid_xml":"https://content.openalex.org/works/W2129593917.grobid-xml"},"referenced_works_count":38,"referenced_works":["https://openalex.org/W69069364","https://openalex.org/W123952577","https://openalex.org/W1523334965","https://openalex.org/W1966288888","https://openalex.org/W1975575172","https://openalex.org/W1976122053","https://openalex.org/W1983705688","https://openalex.org/W1989704016","https://openalex.org/W2010268118","https://openalex.org/W2014346251","https://openalex.org/W2019310719","https://openalex.org/W2024317856","https://openalex.org/W2024447094","https://openalex.org/W2025917695","https://openalex.org/W2026881899","https://openalex.org/W2033106551","https://openalex.org/W2033365432","https://openalex.org/W2034482918","https://openalex.org/W2041085006","https://openalex.org/W2045772439","https://openalex.org/W2047684614","https://openalex.org/W2052310739","https://openalex.org/W2062999054","https://openalex.org/W2088954947","https://openalex.org/W2092355548","https://openalex.org/W2093228967","https://openalex.org/W2097628436","https://openalex.org/W2116669408","https://openalex.org/W2120782266","https://openalex.org/W2126496395","https://openalex.org/W2127775430","https://openalex.org/W2131977307","https://openalex.org/W2133613508","https://openalex.org/W2154441020","https://openalex.org/W2344393500","https://openalex.org/W2604842714","https://openalex.org/W6602815351","https://openalex.org/W6992932625"],"related_works":["https://openalex.org/W4383895761","https://openalex.org/W2052310739","https://openalex.org/W3091129947","https://openalex.org/W3116797534","https://openalex.org/W2088954947","https://openalex.org/W2784942825","https://openalex.org/W2618739113","https://openalex.org/W657502888","https://openalex.org/W3119169358","https://openalex.org/W2025021650"],"abstract_inverted_index":{"This":[0],"paper":[1],"presents":[2],"some":[3,110],"extensions":[4,76],"and":[5,155,194],"applications":[6],"of":[7,68,89,131,136,142,147,169,184,187,197],"hypercube":[8,19,61,191],"queueing":[9,25,62],"models":[10,171],"todescribe":[11],"server-to-customer":[12],"type":[13,146],"Emergency":[14,44],"Service":[15,45],"Systems.":[16],"The":[17],"classical":[18],"is":[20,107],"a":[21,59,167],"well-known":[22],"spatially":[23],"distributed":[24],"model":[26,63],"effective":[27],"in":[28,74,78,127,149,158],"analyzing":[29],"these":[30,69,170],"systems,":[31],"based":[32,85,172],"on":[33,86,103,173],"Markovian":[34],"analysis":[35],"approximations.":[36],"Experience":[37],"has":[38],"shown":[39],"that":[40,54],"each":[41,55,180],"real":[42],"life":[43],"System":[46],"may":[47,57],"have":[48],"its":[49],"own":[50],"unique":[51],"characteristics":[52,71,200],"so":[53],"system":[56,186],"require":[58],"particular":[60,198],"incorporating":[64],"those":[65],"characteristics.":[66],"Some":[67],"distinctive":[70],"are":[72,201],"considered":[73],"the":[75,90,105,114,134,150,174,182,185,195],"presented":[77],"this":[79,163],"tutorial":[80],"such":[81,125],"as":[82,126],"dispatch":[83,135],"policy":[84],"random":[87],"selection":[88],"server":[91],"to":[92],"take":[93,113],"an":[94],"incoming":[95],"call;":[96,115],"partial":[97],"cooperation":[98],"among":[99],"servers":[100,111,116,148],"whereby":[101],"depending":[102],"where":[104],"call":[106],"coming":[108,120],"from,":[109],"cannot":[112],"with":[117],"additional":[118],"workload":[119],"from":[121],"walk-in":[122],"nonemergency":[123],"customers":[124],"customer-to-server":[128],"systems;":[129],"existence":[130,141],"calls":[132],"requiring":[133],"more":[137,143],"than":[138,144],"one":[139,145],"server;":[140],"system,":[151],"for":[152,189],"instance":[153],"paramedical":[154],"medical":[156,160],"units":[157],"emergency":[159],"systems.":[161,178],"In":[162],"study,":[164],"we":[165],"present":[166],"set":[168],"smallest":[175],"non-trivial":[176],"service":[177],"For":[179],"model,":[181],"construction":[183],"equations":[188],"equilibrium":[190],"state":[192],"probabilities":[193],"evaluation":[196],"operational":[199],"described.":[202]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":4}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
