{"id":"https://openalex.org/W2129019737","doi":"https://doi.org/10.1177/1467358412466668","title":"Y-ers, X-ers and Boomers: Investigating the multigenerational (mis)perceptions in the hospitality workplace","display_name":"Y-ers, X-ers and Boomers: Investigating the multigenerational (mis)perceptions in the hospitality workplace","publication_year":2012,"publication_date":"2012-04-01","ids":{"openalex":"https://openalex.org/W2129019737","doi":"https://doi.org/10.1177/1467358412466668","mag":"2129019737"},"language":"en","primary_location":{"id":"doi:10.1177/1467358412466668","doi":"https://doi.org/10.1177/1467358412466668","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1467358412466668","pdf_url":null,"source":{"id":"https://openalex.org/S81608247","display_name":"Tourism and Hospitality Research","issn_l":"1467-3584","issn":["1467-3584","1742-9692"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Tourism and Hospitality Research","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085297440","display_name":"Anastasios Zopiatis","orcid":"https://orcid.org/0000-0002-5171-0200","observed_orcids":["https://orcid.org/0000-0002-5171-0200"]},"institutions":[{"id":"https://openalex.org/I163151358","display_name":"Cyprus University of Technology","ror":"https://ror.org/05qt8tf94","country_code":"CY","type":"education","lineage":["https://openalex.org/I163151358"]}],"countries":["CY"],"is_corresponding":true,"raw_author_name":"Anastasios Zopiatis","raw_affiliation_strings":["Cyprus University of Technology, Cyprus"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cyprus University of Technology, Cyprus","institution_ids":["https://openalex.org/I163151358"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023024751","display_name":"Maria Krambia\u2010Kapardis","orcid":"https://orcid.org/0000-0002-7762-1118","observed_orcids":["https://orcid.org/0000-0002-7762-1118"]},"institutions":[{"id":"https://openalex.org/I163151358","display_name":"Cyprus University of Technology","ror":"https://ror.org/05qt8tf94","country_code":"CY","type":"education","lineage":["https://openalex.org/I163151358"]}],"countries":["CY"],"is_corresponding":false,"raw_author_name":"Maria Krambia-Kapardis","raw_affiliation_strings":["Cyprus University of Technology, Cyprus"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cyprus University of Technology, Cyprus","institution_ids":["https://openalex.org/I163151358"]}]},{"author_position":"last","author":{"id":null,"display_name":"Andreas Varnavas","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I163151358","display_name":"Cyprus University of Technology","ror":"https://ror.org/05qt8tf94","country_code":"CY","type":"education","lineage":["https://openalex.org/I163151358"]}],"countries":["CY"],"is_corresponding":false,"raw_author_name":"Andreas Varnavas","raw_affiliation_strings":["Cyprus University of Technology, Cyprus"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cyprus University of Technology, Cyprus","institution_ids":["https://openalex.org/I163151358"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5085297440"],"corresponding_institution_ids":["https://openalex.org/I163151358"],"apc_list":{"value":3400,"currency":"USD","value_usd":3400},"apc_paid":null,"fwci":12.4686,"has_fulltext":false,"cited_by_count":88,"citation_normalized_percentile":{"value":0.98015873,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":100},"biblio":{"volume":"12","issue":"2","first_page":"101","last_page":"121"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14088","display_name":"Generational Differences and Trends","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14088","display_name":"Generational Differences and Trends","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11631","display_name":"Retirement, Disability, and Employment","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/multigenerational-workforce","display_name":"multigenerational workforce","score":0.8690000176429749},{"id":"https://openalex.org/keywords/intergenerational-attitudes","display_name":"intergenerational attitudes","score":0.7459999918937683},{"id":"https://openalex.org/keywords/millennials","display_name":"millennials","score":0.9319999814033508},{"id":"https://openalex.org/keywords/generation-x","display_name":"Generation X","score":0.9990000128746033},{"id":"https://openalex.org/keywords/baby-boomers","display_name":"baby boomers","score":0.9570000171661377},{"id":"https://openalex.org/keywords/hospitality-workforce","display_name":"hospitality workforce","score":0.7789999842643738},{"id":"https://openalex.org/keywords/generational-differences","display_name":"generational differences","score":0.7870000004768372},{"id":"https://openalex.org/keywords/workplace-conflict","display_name":"workplace conflict","score":0.6480000019073486},{"id":"https://openalex.org/keywords/job-characteristics","display_name":"job characteristics","score":0.47600001096725464},{"id":"https://openalex.org/keywords/workplace-diversity","display_name":"workplace diversity","score":0.39899998903274536}],"concepts":[{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.8225241899490356},{"id":"https://openalex.org/C3019122810","wikidata":"https://www.wikidata.org/wiki/Q797819","display_name":"Baby boomers","level":2,"score":0.7942922711372375},{"id":"https://openalex.org/C3017688695","wikidata":"https://www.wikidata.org/wiki/Q379689","display_name":"Generation x","level":3,"score":0.6391485333442688},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.6308006048202515},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5957320928573608},{"id":"https://openalex.org/C3019953515","wikidata":"https://www.wikidata.org/wiki/Q277633","display_name":"Generation y","level":2,"score":0.5942424535751343},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5702366828918457},{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.5531166195869446},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4827689230442047},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.36210745573043823},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.32576870918273926},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.23488295078277588},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.22863566875457764},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.16694551706314087},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.16540515422821045},{"id":"https://openalex.org/C145236788","wikidata":"https://www.wikidata.org/wiki/Q28161","display_name":"Labour economics","level":1,"score":0.15003260970115662},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.13588178157806396},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1177/1467358412466668","doi":"https://doi.org/10.1177/1467358412466668","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1467358412466668","pdf_url":null,"source":{"id":"https://openalex.org/S81608247","display_name":"Tourism and Hospitality Research","issn_l":"1467-3584","issn":["1467-3584","1742-9692"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Tourism and Hospitality Research","raw_type":"journal-article"},{"id":"pmh:oai:ktisis.cut.ac.cy:10488/3263","doi":null,"is_oa":false,"landing_page_url":"http://ktisis.cut.ac.cy/handle/10488/3263","pdf_url":null,"source":{"id":"https://openalex.org/S4306400897","display_name":"Ktisis at Cyprus University of Technology (Cyprus University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I163151358","host_organization_name":"Cyprus University of Technology","host_organization_lineage":["https://openalex.org/I163151358"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"},{"id":"pmh:oai:ktisis.cut.ac.cy:20.500.14279/3376","doi":null,"is_oa":false,"landing_page_url":"https://hdl.handle.net/20.500.14279/3376","pdf_url":null,"source":{"id":"https://openalex.org/S4306400897","display_name":"Ktisis at Cyprus University of Technology (Cyprus University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I163151358","host_organization_name":"Cyprus University of Technology","host_organization_lineage":["https://openalex.org/I163151358"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.48510000109672546}],"sustainable_development_goals_aurora":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.4399999976158142}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":61,"referenced_works":["https://openalex.org/W356131987","https://openalex.org/W582263032","https://openalex.org/W1486880516","https://openalex.org/W1506693435","https://openalex.org/W1534719524","https://openalex.org/W1548118534","https://openalex.org/W1563023050","https://openalex.org/W1568156258","https://openalex.org/W1569806040","https://openalex.org/W1571459365","https://openalex.org/W1603356872","https://openalex.org/W1604736603","https://openalex.org/W1608086823","https://openalex.org/W1821664903","https://openalex.org/W1966408681","https://openalex.org/W1976931552","https://openalex.org/W1981369606","https://openalex.org/W1981462182","https://openalex.org/W1992893595","https://openalex.org/W1993612819","https://openalex.org/W2004964298","https://openalex.org/W2006083629","https://openalex.org/W2007516240","https://openalex.org/W2017242895","https://openalex.org/W2021270891","https://openalex.org/W2021366194","https://openalex.org/W2022707359","https://openalex.org/W2032246498","https://openalex.org/W2047610390","https://openalex.org/W2054043380","https://openalex.org/W2056569775","https://openalex.org/W2058499875","https://openalex.org/W2063411849","https://openalex.org/W2064027265","https://openalex.org/W2085952535","https://openalex.org/W2086502690","https://openalex.org/W2089574367","https://openalex.org/W2096392623","https://openalex.org/W2099285602","https://openalex.org/W2102091416","https://openalex.org/W2111964893","https://openalex.org/W2126374572","https://openalex.org/W2126551954","https://openalex.org/W2139252878","https://openalex.org/W2148392076","https://openalex.org/W2165496338","https://openalex.org/W2166079103","https://openalex.org/W2166087857","https://openalex.org/W2175803363","https://openalex.org/W2178184610","https://openalex.org/W2179612759","https://openalex.org/W2606639167","https://openalex.org/W2791289772","https://openalex.org/W2888353852","https://openalex.org/W2895318007","https://openalex.org/W2899629393","https://openalex.org/W2973149514","https://openalex.org/W4205827747","https://openalex.org/W4231335352","https://openalex.org/W4285719527","https://openalex.org/W4307012481"],"related_works":["https://openalex.org/W7097807133","https://openalex.org/W187228638","https://openalex.org/W2054043380","https://openalex.org/W7000666658","https://openalex.org/W2755979220","https://openalex.org/W3164942552","https://openalex.org/W7113176017","https://openalex.org/W7061317473","https://openalex.org/W4386091830","https://openalex.org/W2982059313"],"abstract_inverted_index":{"Today\u2019s":[0],"hospitality":[1,73,104],"workforce":[2],"is":[3,83],"more":[4],"diverse":[5,72],"than":[6],"ever":[7],"with":[8],"the":[9,43,58,64,71,107],"symbiotic":[10],"co-existence":[11,24],"of":[12,45,63,93,101,115],"three":[13,65],"different":[14],"generations;":[15],"Generation":[16,18],"Y,":[17],"X":[19],"and":[20,61],"Baby":[21],"Boomers.":[22],"This":[23],"poses":[25],"numerous":[26],"challenges":[27],"for":[28],"an":[29,40],"industry":[30],"that":[31],"strives":[32],"to":[33,42,91,103],"achieve":[34],"inter-generational":[35,110],"comfort,":[36],"thus":[37],"avoiding":[38],"conflict,":[39],"impediment":[41],"effectiveness":[44],"even":[46],"its":[47,86],"most":[48],"sophisticated":[49],"organizations.":[50],"Adopting":[51],"a":[52,113],"quantitative":[53],"methodology,":[54],"this":[55],"article":[56],"explores":[57],"occupational":[59],"similarities":[60],"differences":[62,111],"prevailing":[66],"generations,":[67],"currently":[68],"active":[69],"in":[70,89],"workplace,":[74],"as":[75,77],"well":[76],"investigating":[78],"how":[79],"each":[80],"generation":[81],"cohort":[82],"perceived":[84],"by":[85],"own":[87],"members":[88,92],"comparison":[90],"other":[94],"generations.":[95],"Findings,":[96],"which":[97],"provide":[98],"invaluable":[99],"insights":[100],"interest":[102],"stakeholders,":[105],"confirm":[106],"vast":[108],"perceptual":[109],"within":[112],"plethora":[114],"work-related":[116],"issues.":[117]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":11},{"year":2019,"cited_by_count":10},{"year":2018,"cited_by_count":9},{"year":2017,"cited_by_count":7},{"year":2016,"cited_by_count":14},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":3}],"updated_date":"2026-10-20T09:52:01.089006","created_date":"2016-06-24T00:00:00"}
