{"id":"https://openalex.org/W2125704262","doi":"https://doi.org/10.1362/026725707x178576","title":"Exploring Managers' Views About Brand Saboteurs","display_name":"Exploring Managers' Views About Brand Saboteurs","publication_year":2007,"publication_date":"2007-02-01","ids":{"openalex":"https://openalex.org/W2125704262","doi":"https://doi.org/10.1362/026725707x178576","mag":"2125704262"},"language":"en","primary_location":{"id":"doi:10.1362/026725707x178576","doi":"https://doi.org/10.1362/026725707x178576","is_oa":false,"landing_page_url":"https://doi.org/10.1362/026725707x178576","pdf_url":null,"source":{"id":"https://openalex.org/S14291815","display_name":"Journal of Marketing Management","issn_l":"0267-257X","issn":["0267-257X","1472-1376"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Marketing Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5010840713","display_name":"Elaine Wallace","orcid":"https://orcid.org/0000-0002-4026-0515","observed_orcids":["https://orcid.org/0000-0002-4026-0515"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Elaine Wallace","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5042571248","display_name":"National Leslie de Chernatony","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"National Leslie de Chernatony","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.6501,"has_fulltext":false,"cited_by_count":32,"citation_normalized_percentile":{"value":0.84510576,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"23","issue":"1-2","first_page":"91","last_page":"106"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.44339999556541443,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.44339999556541443,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.26030001044273376,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.13680000603199005,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/employee-behavior","display_name":"employee behavior","score":0.8190000057220459},{"id":"https://openalex.org/keywords/managerial-perceptions","display_name":"managers' perceptions","score":0.796999990940094},{"id":"https://openalex.org/keywords/financial-sector-employees","display_name":"financial sector employees","score":0.6349999904632568},{"id":"https://openalex.org/keywords/human-resource-managers","display_name":"HR managers","score":0.6169999837875366},{"id":"https://openalex.org/keywords/marketing-managers","display_name":"marketing managers","score":0.9739999771118164}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7720001339912415},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6832201480865479},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.62349534034729},{"id":"https://openalex.org/C57375061","wikidata":"https://www.wikidata.org/wiki/Q453181","display_name":"Brand management","level":2,"score":0.6129915714263916},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5524458885192871},{"id":"https://openalex.org/C152455256","wikidata":"https://www.wikidata.org/wiki/Q1900597","display_name":"Brand awareness","level":2,"score":0.48535528779029846},{"id":"https://openalex.org/C205971072","wikidata":"https://www.wikidata.org/wiki/Q513100","display_name":"Brand equity","level":2,"score":0.4841621518135071},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4002014398574829},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1362/026725707x178576","doi":"https://doi.org/10.1362/026725707x178576","is_oa":false,"landing_page_url":"https://doi.org/10.1362/026725707x178576","pdf_url":null,"source":{"id":"https://openalex.org/S14291815","display_name":"Journal of Marketing Management","issn_l":"0267-257X","issn":["0267-257X","1472-1376"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Marketing Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2142778858","https://openalex.org/W2032426034","https://openalex.org/W2091573081","https://openalex.org/W2501713089","https://openalex.org/W7018426262","https://openalex.org/W4393117023","https://openalex.org/W7019289672","https://openalex.org/W2624460119","https://openalex.org/W7096458593","https://openalex.org/W1999465664"],"abstract_inverted_index":{"This":[0],"paper":[1],"explores":[2],"the":[3,15,40,59,74,80],"relationship":[4],"between":[5],"employee":[6,18,77],"behaviour":[7,19],"and":[8,26,49,55],"service":[9,24],"brand":[10,64],"performance.":[11],"Current":[12],"literature":[13],"emphasizes":[14],"importance":[16],"of":[17,37,61,76],"in":[20,52,73],"delivering":[21],"a":[22],"strong":[23],"brand,":[25],"suggests":[27],"that":[28],"employees":[29,62],"can":[30],"be":[31],"clustered":[32],"according":[33],"to":[34],"their":[35],"degree":[36],"support":[38,78],"for":[39,79],"brand.":[41,81],"Twenty":[42],"in-depth":[43],"interviews":[44],"were":[45],"undertaken":[46],"with":[47],"HR":[48],"Marketing":[50],"managers":[51,69],"financial":[53],"services":[54],"grocery":[56],"firms.":[57],"In":[58],"context":[60],"as":[63],"builders,":[65],"we":[66,83],"explore":[67],"whether":[68],"have":[70],"recognized":[71],"variations":[72],"level":[75],"Specifically,":[82],"surface":[84],"managers'":[85],"views":[86],"about":[87],"negative":[88],"performers,":[89],"or":[90],"'Brand":[91],"Saboteurs'":[92]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":4}],"updated_date":"2026-08-15T07:11:24.734988","created_date":"2016-06-24T00:00:00"}