{"id":"https://openalex.org/W2120190320","doi":null,"title":"The notion of Computer Based Information Services","display_name":"The notion of Computer Based Information Services","publication_year":2003,"publication_date":"2003-01-01","ids":{"openalex":"https://openalex.org/W2120190320","mag":"2120190320"},"language":"en","primary_location":{"id":"pmh:oai:dalea.du.se:269","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:du-269","pdf_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:du-269","source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:du-269","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059862659","display_name":"G\u00f6ran Hultgren","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I122274158","display_name":"Dalarna University","ror":"https://ror.org/000hdh770","country_code":"SE","type":"education","lineage":["https://openalex.org/I122274158"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"G\u00f6ran Hultgren","raw_affiliation_strings":["Dalarna university"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Dalarna university","institution_ids":["https://openalex.org/I122274158"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101755657","display_name":"Owen Eriksson","orcid":"https://orcid.org/0000-0002-2024-9474","observed_orcids":["https://orcid.org/0000-0002-2024-9474"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Owen Eriksson","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-2024-9474","affiliations":[]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.8032000064849854,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.8032000064849854,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.051899999380111694,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.03060000017285347,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-encounters","display_name":"service encounters","score":0.6570000052452087},{"id":"https://openalex.org/keywords/service-theory","display_name":"service theory","score":0.4659999907016754},{"id":"https://openalex.org/keywords/information-systems-theory","display_name":"information systems theory","score":0.7229999899864197},{"id":"https://openalex.org/keywords/situated-interaction","display_name":"situated interaction","score":0.7039999961853027},{"id":"https://openalex.org/keywords/service-resources","display_name":"service resources","score":0.5920000076293945},{"id":"https://openalex.org/keywords/service-process","display_name":"service process","score":0.9950000047683716},{"id":"https://openalex.org/keywords/infrastructure","display_name":"infrastructure","score":0.47999998927116394},{"id":"https://openalex.org/keywords/structural-model","display_name":"structural model","score":0.5730000138282776}],"concepts":[{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6138052344322205},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.5966410636901855},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.5955030918121338},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5944843292236328},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5658339262008667},{"id":"https://openalex.org/C132829578","wikidata":"https://www.wikidata.org/wiki/Q581151","display_name":"Situated","level":2,"score":0.5653137564659119},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.47526782751083374},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.4543638825416565},{"id":"https://openalex.org/C15587899","wikidata":"https://www.wikidata.org/wiki/Q7455812","display_name":"Service system","level":3,"score":0.4394809305667877},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1658969521522522},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.15212631225585938},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1424676775932312},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:dalea.du.se:269","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:du-269","pdf_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:du-269","source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"mag:2120190320","doi":null,"is_oa":false,"landing_page_url":"http://www.vits.org/?pageId=10&pubId=377","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:dalea.du.se:269","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:du-269","pdf_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:du-269","source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2120190320.pdf","grobid_xml":"https://content.openalex.org/works/W2120190320.grobid-xml"},"referenced_works_count":13,"referenced_works":["https://openalex.org/W312490008","https://openalex.org/W598922246","https://openalex.org/W1511371761","https://openalex.org/W1522588346","https://openalex.org/W1536585748","https://openalex.org/W1576632330","https://openalex.org/W1597572790","https://openalex.org/W1597835403","https://openalex.org/W1605991455","https://openalex.org/W2026519310","https://openalex.org/W2031096619","https://openalex.org/W2077617176","https://openalex.org/W2096195650"],"related_works":["https://openalex.org/W2622278164","https://openalex.org/W102179162","https://openalex.org/W2088584132","https://openalex.org/W2037389362","https://openalex.org/W1579567659","https://openalex.org/W642249199","https://openalex.org/W3023393785","https://openalex.org/W2089311330","https://openalex.org/W2356749188","https://openalex.org/W1938423004"],"abstract_inverted_index":{"This":[0],"paper":[1],"presents":[2],"a":[3,6,36,56,87,163,180,207,213],"definition":[4,16],"and":[5,28,49,94,128,135,173,190,192,224],"structural":[7,164],"model":[8,165],"of":[9,17,25,35,77,116,124,167,216],"computer":[10,57],"based":[11,20,58,67,102,139],"information":[12,59,129],"services":[13,98,111,176],"(CBIS).":[14],"The":[15],"CBIS":[18,37,88,125,158,211],"is":[19,38,53,66,89,108,206],"on":[21,29,68,103,140,179],"the":[22,40,43,47,50,64,75,78,81,122,151,154,156,168,184,193,197],"\"Nordic":[23],"school\"":[24],"service":[26,44,51,82,105,169,171,174,185,194],"research":[27],"Information":[30],"Systems":[31],"Theory.One":[32],"major":[33],"characteristic":[34],"that":[39,63,86,110],"interaction":[41,65,119,149],"in":[42,121,133,162,219],"encounter":[45],"between":[46],"customer":[48,79,152],"provider":[52],"performed":[54],"through":[55],"system":[60],"(IS).This":[61],"implies":[62,212],"automatic":[69],"or":[70],"interactive":[71],"use":[72],"situations":[73],"from":[74],"view":[76],"and/or":[80],"provider.This":[83],"also":[84,160],"means":[85],"less":[90],"situated":[91,118],"(to":[92],"place":[93],"time)":[95],"compared":[96],"to":[97,200,221],"which":[99,144],"are":[100,159],"not":[101],"IS.In":[104],"theory":[106],"it":[107],"claimed":[109],"cannot":[112],"be":[113,131,146,188,222],"stored":[114,132],"because":[115,210],"their":[117],"character.However,":[120],"context":[123,204],"communication":[126],"actions":[127],"can":[130,145],"databases,":[134],"as":[136],"programmed":[137],"instructions":[138],"an":[141,217],"action":[142],"logic,":[143],"used":[147],"for":[148],"whenever":[150],"need":[153],"service.In":[155],"paper,":[157],"described":[161],"composed":[166],"concept,":[170],"resources":[172,195,198],"processes.The":[175],"processes":[177],"describe,":[178],"type":[181],"level,":[182],"how":[183],"concept":[186,209],"should":[187],"delivered":[189],"produced,":[191],"show":[196],"needed":[199],"do":[201],"that.In":[202],"this":[203],"infrastructure":[205,218],"core":[208],"strong":[214],"dependency":[215],"order":[220],"developed":[223],"delivered.":[225]},"counts_by_year":[{"year":2020,"cited_by_count":1}],"updated_date":"2026-11-06T12:05:46.655746","created_date":"2016-06-24T00:00:00"}