{"id":"https://openalex.org/W2116464352","doi":"https://doi.org/10.1109/icmit.2000.916759","title":"The implementation of enterprise resource planning systems in small-medium manufacturing enterprises in South-East Queensland: a case study approach","display_name":"The implementation of enterprise resource planning systems in small-medium manufacturing enterprises in South-East Queensland: a case study approach","publication_year":2002,"publication_date":"2002-11-11","ids":{"openalex":"https://openalex.org/W2116464352","doi":"https://doi.org/10.1109/icmit.2000.916759","mag":"2116464352"},"language":"en","primary_location":{"id":"doi:10.1109/icmit.2000.916759","doi":"https://doi.org/10.1109/icmit.2000.916759","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icmit.2000.916759","pdf_url":null,"source":{"id":"https://openalex.org/S7407087726","display_name":"IEEE International Conference on Management of Innovation and Technology (ICMIT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2000 IEEE International Conference on Management of Innovation and Technology. ICMIT 2000. 'Management in the 21st Century' (Cat. No.00EX457)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"A. Marsh","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I165143802","display_name":"The University of Queensland","ror":"https://ror.org/00rqy9422","country_code":"AU","type":"education","lineage":["https://openalex.org/I165143802"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"A. Marsh","raw_affiliation_strings":["Technology and Innovation Management Centre, University of Queensland, Lucia, QLD, Australia","Technol. & Innovation Manage. Centre, Queensland Univ., St. Lucia, Qld., Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technology and Innovation Management Centre, University of Queensland, Lucia, QLD, Australia","institution_ids":["https://openalex.org/I165143802"]},{"raw_affiliation_string":"Technol. & Innovation Manage. Centre, Queensland Univ., St. Lucia, Qld., Australia","institution_ids":["https://openalex.org/I165143802"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I165143802"],"apc_list":null,"apc_paid":null,"fwci":1.6393,"has_fulltext":false,"cited_by_count":38,"citation_normalized_percentile":{"value":0.83996024,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"2","issue":null,"first_page":"592","last_page":"597"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"enterprise resource planning","score":0.9890000224113464},{"id":"https://openalex.org/keywords/erp-implementation","display_name":"ERP implementation","score":0.9890000224113464},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.9760000109672546},{"id":"https://openalex.org/keywords/manufacturing-firms","display_name":"manufacturing companies","score":0.8730000257492065},{"id":"https://openalex.org/keywords/implementation-success-factors","display_name":"implementation success factors","score":0.8019999861717224},{"id":"https://openalex.org/keywords/implementation-failure-factors","display_name":"implementation failure factors","score":0.9850000143051147},{"id":"https://openalex.org/keywords/cross-functional-teams","display_name":"cross-functional teams","score":0.953000009059906},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.7760000228881836},{"id":"https://openalex.org/keywords/information-technology-strategy","display_name":"IT strategy","score":0.5329999923706055},{"id":"https://openalex.org/keywords/south-east-queensland","display_name":"South East Queensland","score":0.8529999852180481}],"concepts":[{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.9678589105606079},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.8170849680900574},{"id":"https://openalex.org/C27548731","wikidata":"https://www.wikidata.org/wiki/Q88272","display_name":"Investment (military)","level":3,"score":0.5531066656112671},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.5530180931091309},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4867298901081085},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4853495657444},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.48213598132133484},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.4368845820426941},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.43627607822418213},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4235965609550476},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39260491728782654},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3863227069377899},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3293866515159607},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.23691511154174805},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.17459836602210999},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.13879042863845825},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.08437076210975647},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icmit.2000.916759","doi":"https://doi.org/10.1109/icmit.2000.916759","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icmit.2000.916759","pdf_url":null,"source":{"id":"https://openalex.org/S7407087726","display_name":"IEEE International Conference on Management of Innovation and Technology (ICMIT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2000 IEEE International Conference on Management of Innovation and Technology. ICMIT 2000. 'Management in the 21st Century' (Cat. No.00EX457)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.7207000255584717,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":5,"referenced_works":["https://openalex.org/W8345667","https://openalex.org/W86293895","https://openalex.org/W1969607455","https://openalex.org/W2069048459","https://openalex.org/W2080401291"],"related_works":["https://openalex.org/W2153157376","https://openalex.org/W2953137777","https://openalex.org/W2943433588","https://openalex.org/W2909961197","https://openalex.org/W2116993657","https://openalex.org/W1613389982","https://openalex.org/W2257023543","https://openalex.org/W2130280799","https://openalex.org/W7100977062","https://openalex.org/W7221481054"],"abstract_inverted_index":{"This":[0],"paper":[1],"examines":[2],"the":[3,29,53,76,88,91],"implementation":[4],"of":[5,41,52,90],"ERP":[6,58,77],"systems":[7],"in":[8,11,28],"small/medium-sized":[9],"enterprises":[10],"South":[12],"East":[13],"Queensland,":[14],"Australia.":[15],"Nine":[16],"case":[17],"studies":[18],"were":[19],"conducted":[20],"to":[21,57,85],"determine":[22],"factors":[23,33,61],"for":[24],"success":[25,32],"or":[26,45,65,73],"failure":[27],"implementations,":[30,68,72],"Key":[31],"identified":[34,62],"included":[35,63],"cross-functional":[36],"team":[37],"approaches,":[38],"organisational":[39,46],"experience":[40],"similar":[42],"scale":[43],"IT":[44,69],"change":[47],"projects,":[48],"and":[49],"'deep'":[50],"understanding":[51],"key":[54],"issues":[55],"relating":[56],"implementations.":[59],"Failure":[60],"top-down":[64],"consultant":[66],"driven":[67,71],"department":[70],"implementations":[74],"where":[75],"is":[78],"seen":[79],"as":[80,95],"a":[81,96],"quick":[82],"technological":[83],"fix":[84],"problems":[86],"within":[87],"operation":[89],"firm,":[92],"rather":[93],"than":[94],"strategic":[97],"investment.":[98]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":3}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}
