{"id":"https://openalex.org/W2113288374","doi":"https://doi.org/10.1007/s00347-010-2297-2","title":"Erfolgreiche Umsetzung des EFQM-Management-Modells an der Universit\u00e4tsaugenklinik Graz","display_name":"Erfolgreiche Umsetzung des EFQM-Management-Modells an der Universit\u00e4tsaugenklinik Graz","publication_year":2011,"publication_date":"2011-03-12","ids":{"openalex":"https://openalex.org/W2113288374","doi":"https://doi.org/10.1007/s00347-010-2297-2","mag":"2113288374","pmid":"https://pubmed.ncbi.nlm.nih.gov/21424422"},"language":"de","primary_location":{"id":"doi:10.1007/s00347-010-2297-2","doi":"https://doi.org/10.1007/s00347-010-2297-2","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s00347-010-2297-2","pdf_url":null,"source":{"id":"https://openalex.org/S76649502","display_name":"Der Ophthalmologe","issn_l":"0941-293X","issn":["0941-293X","1433-0423"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1","poland-20"],"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Der Ophthalmologe","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036500774","display_name":"G. Langmann","orcid":"https://orcid.org/0000-0003-4928-1344","observed_orcids":["https://orcid.org/0000-0003-4928-1344"]},"institutions":[{"id":"https://openalex.org/I202276237","display_name":"Medical University of Graz","ror":"https://ror.org/02n0bts35","country_code":"AT","type":"education","lineage":["https://openalex.org/I202276237"]}],"countries":["AT"],"is_corresponding":true,"raw_author_name":"G. Langmann","raw_affiliation_strings":["Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz, Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich. gerald.langmann@medunigraz.at","Medizinische Universit\u00e4t Graz  (MUG)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz, Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich. gerald.langmann@medunigraz.at","institution_ids":["https://openalex.org/I202276237"]},{"raw_affiliation_string":"Medizinische Universit\u00e4t Graz  (MUG)","institution_ids":["https://openalex.org/I202276237"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112090418","display_name":"Richard Maier","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I202276237","display_name":"Medical University of Graz","ror":"https://ror.org/02n0bts35","country_code":"AT","type":"education","lineage":["https://openalex.org/I202276237"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"R. Maier","raw_affiliation_strings":["Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz  (MUG), Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich","Medizinische Universit\u00e4t Graz  (MUG)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz  (MUG), Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich","institution_ids":["https://openalex.org/I202276237"]},{"raw_affiliation_string":"Medizinische Universit\u00e4t Graz  (MUG)","institution_ids":["https://openalex.org/I202276237"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111408088","display_name":"A. Theisl","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I202276237","display_name":"Medical University of Graz","ror":"https://ror.org/02n0bts35","country_code":"AT","type":"education","lineage":["https://openalex.org/I202276237"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"A. Theisl","raw_affiliation_strings":["Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz  (MUG), Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich","Medizinische Universit\u00e4t Graz  (MUG)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz  (MUG), Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich","institution_ids":["https://openalex.org/I202276237"]},{"raw_affiliation_string":"Medizinische Universit\u00e4t Graz  (MUG)","institution_ids":["https://openalex.org/I202276237"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109259981","display_name":"Hans Bauer","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210095425","display_name":"Graz University Hospital","ror":"https://ror.org/00pw0pp06","country_code":"AT","type":"healthcare","lineage":["https://openalex.org/I4210095425"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"H. Bauer","raw_affiliation_strings":["Stabsstelle QM-RM, LKH-Univ.Klinikum Graz, Graz, \u00d6sterreich","LKH-Univ.Klinikum Graz"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stabsstelle QM-RM, LKH-Univ.Klinikum Graz, Graz, \u00d6sterreich","institution_ids":["https://openalex.org/I4210095425"]},{"raw_affiliation_string":"LKH-Univ.Klinikum Graz","institution_ids":["https://openalex.org/I4210095425"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053297645","display_name":"Ursula Klug","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210095425","display_name":"Graz University Hospital","ror":"https://ror.org/00pw0pp06","country_code":"AT","type":"healthcare","lineage":["https://openalex.org/I4210095425"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"U. Klug","raw_affiliation_strings":["Stabsstelle QM-RM, LKH-Univ.Klinikum Graz, Graz, \u00d6sterreich","LKH-Univ.Klinikum Graz"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stabsstelle QM-RM, LKH-Univ.Klinikum Graz, Graz, \u00d6sterreich","institution_ids":["https://openalex.org/I4210095425"]},{"raw_affiliation_string":"LKH-Univ.Klinikum Graz","institution_ids":["https://openalex.org/I4210095425"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113975071","display_name":"C. Foussek","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210095425","display_name":"Graz University Hospital","ror":"https://ror.org/00pw0pp06","country_code":"AT","type":"healthcare","lineage":["https://openalex.org/I4210095425"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"C. Foussek","raw_affiliation_strings":["Stabsstelle QM-RM, LKH-Univ.Klinikum Graz, Graz, \u00d6sterreich","LKH-Univ.Klinikum Graz"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stabsstelle QM-RM, LKH-Univ.Klinikum Graz, Graz, \u00d6sterreich","institution_ids":["https://openalex.org/I4210095425"]},{"raw_affiliation_string":"LKH-Univ.Klinikum Graz","institution_ids":["https://openalex.org/I4210095425"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109984723","display_name":"Ronald H\u00f6dl","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I202276237","display_name":"Medical University of Graz","ror":"https://ror.org/02n0bts35","country_code":"AT","type":"education","lineage":["https://openalex.org/I202276237"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"R. H\u00f6dl","raw_affiliation_strings":["Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz  (MUG), Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich","Medizinische Universit\u00e4t Graz  (MUG)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz  (MUG), Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich","institution_ids":["https://openalex.org/I202276237"]},{"raw_affiliation_string":"Medizinische Universit\u00e4t Graz  (MUG)","institution_ids":["https://openalex.org/I202276237"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090807814","display_name":"Andreas Wedrich","orcid":"https://orcid.org/0000-0003-2533-7067","observed_orcids":["https://orcid.org/0000-0003-2533-7067"]},"institutions":[{"id":"https://openalex.org/I202276237","display_name":"Medical University of Graz","ror":"https://ror.org/02n0bts35","country_code":"AT","type":"education","lineage":["https://openalex.org/I202276237"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"A. Wedrich","raw_affiliation_strings":["Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz  (MUG), Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich","Medizinische Universit\u00e4t Graz  (MUG)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universit\u00e4ts Augenklinik, Medizinische Universit\u00e4t Graz  (MUG), Auenbruggerplatz 4, 8036, Graz, \u00d6sterreich","institution_ids":["https://openalex.org/I202276237"]},{"raw_affiliation_string":"Medizinische Universit\u00e4t Graz  (MUG)","institution_ids":["https://openalex.org/I202276237"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086853968","display_name":"Wolfgang Gliebe","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"W. Gliebe","raw_affiliation_strings":["Externer EFQM Coach & Assessor, Graz, \u00d6sterreich","Externer EFQM Coach & Assessor"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Externer EFQM Coach & Assessor, Graz, \u00d6sterreich","institution_ids":[]},{"raw_affiliation_string":"Externer EFQM Coach & Assessor","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5036500774"],"corresponding_institution_ids":["https://openalex.org/I202276237"],"apc_list":{"value":3090,"currency":"USD","value_usd":3090},"apc_paid":null,"fwci":1.2793,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.81912532,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"108","issue":"4","first_page":"351","last_page":"363"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.00800000037997961,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/efqm-excellence-model","display_name":"EFQM excellence model","score":0.8740000128746033},{"id":"https://openalex.org/keywords/quality-management","display_name":"quality management","score":0.7490000128746033},{"id":"https://openalex.org/keywords/ophthalmology-department","display_name":"ophthalmology department","score":0.906000018119812},{"id":"https://openalex.org/keywords/hospital-quality-improvement","display_name":"hospital quality improvement","score":0.6370000243186951},{"id":"https://openalex.org/keywords/interprofessional-communication","display_name":"interprofessional communication","score":0.8379999995231628},{"id":"https://openalex.org/keywords/organizational-strategy","display_name":"organizational strategy","score":0.4429999887943268}],"concepts":[{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.554189145565033},{"id":"https://openalex.org/C118487528","wikidata":"https://www.wikidata.org/wiki/Q161437","display_name":"Ophthalmology","level":1,"score":0.40527358651161194}],"mesh":[{"descriptor_ui":"D001317","descriptor_name":"Austria","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D001363","descriptor_name":"Awards and Prizes","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D002387","descriptor_name":"Cataract Extraction","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003299","descriptor_name":"Cooperative Behavior","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D004282","descriptor_name":"Documentation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006748","descriptor_name":"Hospital Departments","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D006760","descriptor_name":"Hospitalization","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006785","descriptor_name":"Hospitals, University","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D009885","descriptor_name":"Ophthalmology","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D009937","descriptor_name":"Organizational Objectives","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D010044","descriptor_name":"Outpatient Clinics, Hospital","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D013996","descriptor_name":"Time and Motion Studies","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017060","descriptor_name":"Patient Satisfaction","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017598","descriptor_name":"Efficiency, Organizational","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017749","descriptor_name":"Total Quality Management","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D019984","descriptor_name":"Quality Indicators, Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D033183","descriptor_name":"Interdisciplinary Communication","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D058996","descriptor_name":"Quality Improvement","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false}],"locations_count":2,"locations":[{"id":"doi:10.1007/s00347-010-2297-2","doi":"https://doi.org/10.1007/s00347-010-2297-2","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s00347-010-2297-2","pdf_url":null,"source":{"id":"https://openalex.org/S76649502","display_name":"Der Ophthalmologe","issn_l":"0941-293X","issn":["0941-293X","1433-0423"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1","poland-20"],"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Der Ophthalmologe","raw_type":"journal-article"},{"id":"pmid:21424422","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/21424422","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Der Ophthalmologe : Zeitschrift der Deutschen Ophthalmologischen Gesellschaft","raw_type":"English Abstract"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8048999905586243,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W381806137","https://openalex.org/W1506713131","https://openalex.org/W1990327370","https://openalex.org/W2004722177","https://openalex.org/W2006825706","https://openalex.org/W2012145384","https://openalex.org/W2029833461","https://openalex.org/W2044252422","https://openalex.org/W2078738950","https://openalex.org/W2087721770","https://openalex.org/W2144675080","https://openalex.org/W2431297178","https://openalex.org/W2493443774","https://openalex.org/W2914581626","https://openalex.org/W4213093717"],"related_works":["https://openalex.org/W252456185","https://openalex.org/W2810752805","https://openalex.org/W6991699534","https://openalex.org/W2969520194","https://openalex.org/W6927686539","https://openalex.org/W3093924321","https://openalex.org/W2151822376","https://openalex.org/W7045303270","https://openalex.org/W50637029","https://openalex.org/W2101735061"],"abstract_inverted_index":null,"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
