{"id":"https://openalex.org/W2113124665","doi":null,"title":"Investigation of Interaction, Online Support, Course Structure and Flexibility as the Contributing Factors to Students' Satisfaction in an Online Certificate Program.","display_name":"Investigation of Interaction, Online Support, Course Structure and Flexibility as the Contributing Factors to Students' Satisfaction in an Online Certificate Program.","publication_year":2008,"publication_date":"2008-10-01","ids":{"openalex":"https://openalex.org/W2113124665","mag":"2113124665"},"language":"en","primary_location":{"id":"pmh:oai:https://open.metu.edu.tr:11511/55834","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/11511/55834","pdf_url":null,"source":{"id":"https://openalex.org/S4306402495","display_name":"OpenMETU (Middle East Technical University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I201799495","host_organization_name":"Middle East Technical University","host_organization_lineage":["https://openalex.org/I201799495"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://hdl.handle.net/11511/55834","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5056383264","display_name":"Erman Y\u00fckselt\u00fcrk","orcid":"https://orcid.org/0000-0003-0690-0010","observed_orcids":["https://orcid.org/0000-0003-0690-0010"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Erman Y\u00fckselt\u00fcrk","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-0690-0010","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5042556393","display_name":"Zahide Y\u0131ld\u0131r\u0131m","orcid":"https://orcid.org/0000-0001-9095-2977","observed_orcids":["https://orcid.org/0000-0001-9095-2977"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Zahide Y\u0131ld\u0131r\u0131m","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-9095-2977","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":14.4788,"has_fulltext":false,"cited_by_count":160,"citation_normalized_percentile":{"value":0.9835049,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"11","issue":"4","first_page":"51","last_page":"65"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14182","display_name":"Technology-Enhanced Education Studies","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13929","display_name":"Educational Outcomes and Influences","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-learning-satisfaction","display_name":"online learning satisfaction","score":0.5529999732971191},{"id":"https://openalex.org/keywords/online-certificate-program","display_name":"online certificate program","score":0.6859999895095825},{"id":"https://openalex.org/keywords/student-student-interaction","display_name":"student-student interaction","score":0.8450000286102295},{"id":"https://openalex.org/keywords/learner-instructor-interaction","display_name":"learner-instructor interaction","score":0.9829999804496765},{"id":"https://openalex.org/keywords/course-structure","display_name":"course structure","score":0.8920000195503235},{"id":"https://openalex.org/keywords/institutional-support","display_name":"institutional support","score":0.5189999938011169},{"id":"https://openalex.org/keywords/flexibility","display_name":"flexibility","score":0.38100001215934753},{"id":"https://openalex.org/keywords/synchronous-and-asynchronous-communication","display_name":"synchronous and asynchronous communication","score":0.7680000066757202}],"concepts":[{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.6736021041870117},{"id":"https://openalex.org/C96865113","wikidata":"https://www.wikidata.org/wiki/Q2946816","display_name":"Certificate","level":2,"score":0.6459465026855469},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5505698323249817},{"id":"https://openalex.org/C151319957","wikidata":"https://www.wikidata.org/wiki/Q752739","display_name":"Asynchronous communication","level":2,"score":0.5375634431838989},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.5096855163574219},{"id":"https://openalex.org/C503872463","wikidata":"https://www.wikidata.org/wiki/Q159595","display_name":"Distance education","level":2,"score":0.4867815673351288},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.4340789318084717},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.4338001608848572},{"id":"https://openalex.org/C109778625","wikidata":"https://www.wikidata.org/wiki/Q796573","display_name":"Computer-mediated communication","level":3,"score":0.4231206774711609},{"id":"https://openalex.org/C87156501","wikidata":"https://www.wikidata.org/wiki/Q7268708","display_name":"Qualitative property","level":2,"score":0.4213699698448181},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.34803271293640137},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.2923727035522461},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.14022111892700195},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.13682076334953308},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:https://open.metu.edu.tr:11511/55834","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/11511/55834","pdf_url":null,"source":{"id":"https://openalex.org/S4306402495","display_name":"OpenMETU (Middle East Technical University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I201799495","host_organization_name":"Middle East Technical University","host_organization_lineage":["https://openalex.org/I201799495"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"},{"id":"mag:2113124665","doi":null,"is_oa":true,"landing_page_url":"http://www.ifets.info/journals/11_4/5.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S187377680","display_name":"Educational Technology & Society","issn_l":"1176-3647","issn":["1176-3647","1436-4522"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","erih-plus","jufo-2","norway-1","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320439","host_organization_name":"IEEE Computer Society","host_organization_lineage":["https://openalex.org/P4310320439","https://openalex.org/P4310319808"],"host_organization_lineage_names":["IEEE Computer Society","Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Educational Technology & Society","raw_type":null}],"best_oa_location":{"id":"pmh:oai:https://open.metu.edu.tr:11511/55834","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/11511/55834","pdf_url":null,"source":{"id":"https://openalex.org/S4306402495","display_name":"OpenMETU (Middle East Technical University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I201799495","host_organization_name":"Middle East Technical University","host_organization_lineage":["https://openalex.org/I201799495"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.9235000014305115}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.7300000190734863}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W73150080","https://openalex.org/W1241503153","https://openalex.org/W1494967359","https://openalex.org/W1506150625","https://openalex.org/W1527311855","https://openalex.org/W1534917048","https://openalex.org/W1577785489","https://openalex.org/W1587528099","https://openalex.org/W1587919301","https://openalex.org/W1590154464","https://openalex.org/W1598673497","https://openalex.org/W1604080575","https://openalex.org/W1648115137","https://openalex.org/W1972520087","https://openalex.org/W1973872885","https://openalex.org/W1978124853","https://openalex.org/W1994324487","https://openalex.org/W1996452841","https://openalex.org/W2001156279","https://openalex.org/W2043976122","https://openalex.org/W2051162681","https://openalex.org/W2077336829","https://openalex.org/W2080811341","https://openalex.org/W2090624860","https://openalex.org/W2117766479","https://openalex.org/W2142975616","https://openalex.org/W2147734374","https://openalex.org/W2167764435","https://openalex.org/W2171226963","https://openalex.org/W2232790183","https://openalex.org/W2332688202","https://openalex.org/W3041037505"],"related_works":["https://openalex.org/W7112579088","https://openalex.org/W7097281547","https://openalex.org/W2507424012","https://openalex.org/W2547053011","https://openalex.org/W6960222689","https://openalex.org/W3045267353","https://openalex.org/W2147734374","https://openalex.org/W4386987787","https://openalex.org/W1517017866","https://openalex.org/W317973288"],"abstract_inverted_index":{"The":[0,26,35,58,164,190],"purpose":[1],"of":[2,9,16,38,166,187,194,223,232],"the":[3,10,44,51,80,88,91,95,102,114,121,146,149,167,173,184,188,195,221,224,233],"study":[4,168],"is":[5],"to":[6,14,43,73,93,99,112,126,144],"investigate":[7],"some":[8,193],"factors":[11,96],"that":[12,97,170,235],"contribute":[13,98],"satisfaction":[15,78,100,123,151,176],"participants":[17,40,89],"in":[18,53,56,101,124,148,220,228,241],"an":[19],"online":[20,69,154,243],"Information":[21],"Technologies":[22],"Certificate":[23],"Program":[24],"(ITCP).":[25],"program":[27,45,55,155],"includes":[28],"eight":[29],"courses":[30,52],"and":[31,46,65,90,104,106,135,162,207,217,226,230],"lasts":[32],"four":[33],"semesters.":[34],"sample":[36],"consisted":[37],"30":[39],"who":[41,49],"enrolled":[42],"8":[47],"instructors":[48,92],"gave":[50],"this":[54,153],"2004-2005.":[57],"data":[59,75],"was":[60,71,142,177],"collected":[61],"through":[62,203],"both":[63,87],"qualitative":[64],"quantitative":[66],"methods.":[67],"An":[68],"questionnaire":[70],"used":[72],"gather":[74],"on":[76,157],"participants'":[77,122,150,174],"about":[79],"program,":[81,103,225],"semi-structured":[82],"interviews":[83],"were":[84,110,118],"conducted":[85],"with":[86],"analyze":[94],"asynchronous":[105],"synchronous":[107],"communication":[108],"transcripts":[109],"examined":[111],"support":[113],"findings.":[115],"Descriptive":[116],"statistics":[117],"reported":[119],"upon":[120],"regard":[125],"learner-learner":[127],"interaction,":[128,130,204],"learner-instructor":[129],"course":[131],"structure,":[132],"institutional":[133],"support,":[134],"flexibility.":[136],"A":[137],"repeated":[138],"measure":[139],"analysis":[140],"test":[141],"utilized":[143],"see":[145],"changes":[147],"throughout":[152],"based":[156],"semester":[158],"one,":[159],"two,":[160],"three,":[161],"four.":[163],"results":[165],"showed":[169],"even":[171],"though":[172],"overall":[175],"generally":[178],"positive,":[179],"it":[180],"decreased":[181],"significantly":[182],"toward":[183],"final":[185],"semesters":[186],"program.":[189],"findings":[191],"highlighted":[192],"critical":[196],"issues":[197],"such":[198],"as":[199],"\"learning":[200],"community":[201],"formation":[202],"well":[205],"structured":[206],"guided":[208],"project":[209],"or":[210],"problem-based":[211],"group":[212],"activities,":[213],"considering":[214],"instructional":[215],"design":[216,222],"cognitive":[218],"principles":[219],"flexibility":[227],"time":[229],"selection":[231],"courses\"":[234],"should":[236],"be":[237],"taken":[238],"into":[239],"account":[240],"designing":[242],"programs.":[244]},"counts_by_year":[{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":11},{"year":2023,"cited_by_count":11},{"year":2022,"cited_by_count":20},{"year":2021,"cited_by_count":29},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":14},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":12},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":12},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2016-06-24T00:00:00"}