{"id":"https://openalex.org/W2104769710","doi":"https://doi.org/10.4335/199","title":"Balanced Scorecard and IPA Enables Public Service in Township Management: Local Government Performance","display_name":"Balanced Scorecard and IPA Enables Public Service in Township Management: Local Government Performance","publication_year":2013,"publication_date":"2013-01-17","ids":{"openalex":"https://openalex.org/W2104769710","doi":"https://doi.org/10.4335/199","mag":"2104769710"},"language":"en","primary_location":{"id":"doi:10.4335/199","doi":"https://doi.org/10.4335/199","is_oa":false,"landing_page_url":"https://doi.org/10.4335/199","pdf_url":null,"source":{"id":"https://openalex.org/S4210189277","display_name":"Lex localis - Journal of Local Self-Government","issn_l":"1581-5374","issn":["1581-5374","1855-363X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","erih-plus","jufo-1","norway-1","poland-100","russia-white-list-3","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lex localis - Journal of Local Self-Government","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5026455919","display_name":"Wen\u2010Cheng Lin","orcid":"https://orcid.org/0000-0002-9120-5655","observed_orcids":["https://orcid.org/0000-0002-9120-5655"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Wen-Cheng Lin","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5026455919"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.4285,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.85971413,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"11","issue":"1","first_page":"21","last_page":"32"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.5112000107765198,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.5112000107765198,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.4219000041484833,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11461","display_name":"Local Government Finance and Decentralization","score":0.025299999862909317,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"balanced scorecard","score":0.9940000176429749},{"id":"https://openalex.org/keywords/importance-performance-analysis","display_name":"importance-performance analysis","score":0.996999979019165},{"id":"https://openalex.org/keywords/local-government-performance","display_name":"local government performance","score":0.9879999756813049},{"id":"https://openalex.org/keywords/public-service-quality","display_name":"public service quality","score":0.8159999847412109},{"id":"https://openalex.org/keywords/electronic-toll-collection","display_name":"electronic toll collection","score":0.9290000200271606},{"id":"https://openalex.org/keywords/resident-satisfaction","display_name":"resident satisfaction","score":0.656000018119812},{"id":"https://openalex.org/keywords/performance-appraisal-system","display_name":"performance evaluation system","score":0.8830000162124634},{"id":"https://openalex.org/keywords/taiwan","display_name":"Taiwan","score":0.35100001096725464}],"concepts":[{"id":"https://openalex.org/C199004533","wikidata":"https://www.wikidata.org/wiki/Q210127","display_name":"Balanced scorecard","level":2,"score":0.9109598398208618},{"id":"https://openalex.org/C2778719706","wikidata":"https://www.wikidata.org/wiki/Q6501447","display_name":"Local government","level":2,"score":0.7309901118278503},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6926379203796387},{"id":"https://openalex.org/C522513456","wikidata":"https://www.wikidata.org/wiki/Q1191337","display_name":"Electronic toll collection","level":3,"score":0.5594745874404907},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5099836587905884},{"id":"https://openalex.org/C12532035","wikidata":"https://www.wikidata.org/wiki/Q1399956","display_name":"Performance management","level":2,"score":0.4989461898803711},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.45206886529922485},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4287906289100647},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.4153570830821991},{"id":"https://openalex.org/C2992586968","wikidata":"https://www.wikidata.org/wiki/Q163740","display_name":"Non profit","level":2,"score":0.4145127534866333},{"id":"https://openalex.org/C2778025104","wikidata":"https://www.wikidata.org/wiki/Q408004","display_name":"Toll","level":2,"score":0.3332902193069458},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3134310841560364},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.3040229082107544},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.1516345739364624},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.15087488293647766},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.14494457840919495},{"id":"https://openalex.org/C54355233","wikidata":"https://www.wikidata.org/wiki/Q7162","display_name":"Genetics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4335/199","doi":"https://doi.org/10.4335/199","is_oa":false,"landing_page_url":"https://doi.org/10.4335/199","pdf_url":null,"source":{"id":"https://openalex.org/S4210189277","display_name":"Lex localis - Journal of Local Self-Government","issn_l":"1581-5374","issn":["1581-5374","1855-363X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","erih-plus","jufo-1","norway-1","poland-100","russia-white-list-3","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lex localis - Journal of Local Self-Government","raw_type":"journal-article"},{"id":"pmh:oai:lex-localis.org:article/199","doi":null,"is_oa":false,"landing_page_url":"https://lex-localis.org/index.php/LexLocalis/article/view/10.4335%2F11.1.21-32%282013%29","pdf_url":null,"source":{"id":"https://openalex.org/S4210189277","display_name":"Lex localis - Journal of Local Self-Government","issn_l":"1581-5374","issn":["1581-5374","1855-363X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","erih-plus","jufo-1","norway-1","poland-100","russia-white-list-3","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"1581-5374","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Sustainable cities and communities","id":"https://metadata.un.org/sdg/11","score":0.5142999887466431}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2357958898","https://openalex.org/W2806821107","https://openalex.org/W2795466608","https://openalex.org/W1983129156","https://openalex.org/W2791470247","https://openalex.org/W7005073898","https://openalex.org/W7215530293","https://openalex.org/W1981801286","https://openalex.org/W6979995538","https://openalex.org/W1542767345"],"abstract_inverted_index":{"Quality":[0],"of":[1,28,49,58,70,94,99],"township":[2,59],"management":[3,75],"is":[4,32,77],"highly":[5],"related":[6],"to":[7,52,90],"society,":[8],"and":[9,24,40,56,85],"it":[10],"reflects":[11],"the":[12,21,37,47,54,71,92],"local":[13,41,95],"government":[14,42],"situation.":[15],"However,":[16],"past":[17],"research":[18],"seldom":[19],"discusses":[20],"balanced":[22,50],"scorecard":[23],"Importance-performance":[25],"analysis":[26,55],"concepts":[27,48],"townships":[29,100],"management,":[30],"which":[31],"a":[33],"driving":[34],"factor":[35],"in":[36,83,97,104],"enhancement":[38],"enterprises":[39,87],"performance.":[43],"This":[44],"paper":[45],"proposes":[46],"scored":[51],"combine":[53],"integration":[57],"resident":[60],"surveys":[61],"for":[62],"Electronic":[63],"Toll":[64],"Collection":[65],"(ETC)":[66],"implementation.":[67],"The":[68],"implication":[69],"existing":[72],"perspective":[73],"on":[74],"concept":[76],"that":[78,101],"performance":[79],"evaluation":[80],"systems":[81],"emerging":[82],"profit":[84],"non-profit":[86],"are":[88],"going":[89],"meet":[91],"needs":[93],"governments":[96],"terms":[98],"citizens\u2019":[102],"satisfaction":[103],"Taiwan.":[105]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-10-03T13:16:28.481748","created_date":"2016-06-24T00:00:00"}
