{"id":"https://openalex.org/W2096934244","doi":"https://doi.org/10.1093/jopart/mum044","title":"At the Discretion of Rogue Agents: How Automation Improves Women's Outcomes in Unemployment Insurance","display_name":"At the Discretion of Rogue Agents: How Automation Improves Women's Outcomes in Unemployment Insurance","publication_year":2008,"publication_date":"2008-02-25","ids":{"openalex":"https://openalex.org/W2096934244","doi":"https://doi.org/10.1093/jopart/mum044","mag":"2096934244"},"language":"en","primary_location":{"id":"doi:10.1093/jopart/mum044","doi":"https://doi.org/10.1093/jopart/mum044","is_oa":false,"landing_page_url":"https://doi.org/10.1093/jopart/mum044","pdf_url":null,"source":{"id":"https://openalex.org/S169433491","display_name":"Journal of Public Administration Research and Theory","issn_l":"1053-1858","issn":["1053-1858","1477-9803"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-3","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Public Administration Research and Theory","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029299361","display_name":"Jeffrey Brian Wenger","orcid":"https://orcid.org/0000-0002-5352-5519","observed_orcids":["https://orcid.org/0000-0002-5352-5519"]},"institutions":[{"id":"https://openalex.org/I165733156","display_name":"University of Georgia","ror":"https://ror.org/00te3t702","country_code":"US","type":"education","lineage":["https://openalex.org/I165733156"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"J. B. Wenger","raw_affiliation_strings":["University of Georgia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Georgia","institution_ids":["https://openalex.org/I165733156"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048051822","display_name":"Vicky M. Wilkins","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I165733156","display_name":"University of Georgia","ror":"https://ror.org/00te3t702","country_code":"US","type":"education","lineage":["https://openalex.org/I165733156"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"V. M. Wilkins","raw_affiliation_strings":["University of Georgia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Georgia","institution_ids":["https://openalex.org/I165733156"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I165733156"],"apc_list":{"value":4029,"currency":"USD","value_usd":4029},"apc_paid":null,"fwci":4.9718,"has_fulltext":false,"cited_by_count":90,"citation_normalized_percentile":{"value":0.94732312,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"19","issue":"2","first_page":"313","last_page":"333"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.2621999979019165,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.2621999979019165,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.25,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10443","display_name":"Social Policy and Reform Studies","score":0.12489999830722809,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/automation","display_name":"automation","score":0.6620000004768372},{"id":"https://openalex.org/keywords/unemployment-insurance","display_name":"unemployment insurance","score":0.8209999799728394},{"id":"https://openalex.org/keywords/street-level-bureaucracy","display_name":"street-level bureaucracy","score":0.8640000224113464},{"id":"https://openalex.org/keywords/administrative-discretion","display_name":"administrative discretion","score":0.8659999966621399},{"id":"https://openalex.org/keywords/gender-bias","display_name":"gender bias","score":0.7459999918937683},{"id":"https://openalex.org/keywords/women","display_name":"women","score":0.32899999618530273},{"id":"https://openalex.org/keywords/bias-mitigation","display_name":"bias mitigation","score":0.30399999022483826}],"concepts":[{"id":"https://openalex.org/C2777632292","wikidata":"https://www.wikidata.org/wiki/Q315515","display_name":"Discretion","level":2,"score":0.8489211797714233},{"id":"https://openalex.org/C2778126366","wikidata":"https://www.wikidata.org/wiki/Q41171","display_name":"Unemployment","level":2,"score":0.7399657368659973},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.7364822626113892},{"id":"https://openalex.org/C51575053","wikidata":"https://www.wikidata.org/wiki/Q72468","display_name":"Bureaucracy","level":3,"score":0.61812824010849},{"id":"https://openalex.org/C48103436","wikidata":"https://www.wikidata.org/wiki/Q599031","display_name":"State (computer science)","level":2,"score":0.47078460454940796},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.4633951783180237},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4487157166004181},{"id":"https://openalex.org/C162118730","wikidata":"https://www.wikidata.org/wiki/Q1128453","display_name":"Actuarial science","level":1,"score":0.4382953643798828},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.42145463824272156},{"id":"https://openalex.org/C100001284","wikidata":"https://www.wikidata.org/wiki/Q2248246","display_name":"Public economics","level":1,"score":0.35285288095474243},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.25652337074279785},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1864214539527893},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.1558908224105835},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1492268443107605},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.1269398331642151},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0790819525718689},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1093/jopart/mum044","doi":"https://doi.org/10.1093/jopart/mum044","is_oa":false,"landing_page_url":"https://doi.org/10.1093/jopart/mum044","pdf_url":null,"source":{"id":"https://openalex.org/S169433491","display_name":"Journal of Public Administration Research and Theory","issn_l":"1053-1858","issn":["1053-1858","1477-9803"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-3","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Public Administration Research and Theory","raw_type":"journal-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.993.1286","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.993.1286","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://jpart.oxfordjournals.org/content/19/2/313.full.pdf","raw_type":"text"},{"id":"pmh:oai:open-archive.highwire.org:jpart:19/2/313","doi":null,"is_oa":false,"landing_page_url":"http://jpart.oxfordjournals.org/cgi/content/short/19/2/313","pdf_url":null,"source":{"id":"https://openalex.org/S4406923041","display_name":"HighWire Press Open Archive","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"TEXT"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Reduced inequalities","score":0.7578999996185303,"id":"https://metadata.un.org/sdg/10"},{"display_name":"Peace, justice, and strong institutions","score":0.7297000288963318,"id":"https://metadata.un.org/sdg/16"},{"display_name":"Decent work and economic growth","score":0.7257999777793884,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W33400836","https://openalex.org/W592187983","https://openalex.org/W1547430151","https://openalex.org/W1550405527","https://openalex.org/W1972654654","https://openalex.org/W2002826359","https://openalex.org/W2027785757","https://openalex.org/W2056514185","https://openalex.org/W2091512279","https://openalex.org/W2136795803","https://openalex.org/W2144377633","https://openalex.org/W2148979333","https://openalex.org/W2162282433","https://openalex.org/W2302220492","https://openalex.org/W2319836432","https://openalex.org/W2320795946","https://openalex.org/W3144102920","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W7154595717","https://openalex.org/W4293205923","https://openalex.org/W7099869077","https://openalex.org/W3095787031","https://openalex.org/W2211263927","https://openalex.org/W7097448105","https://openalex.org/W2040082622","https://openalex.org/W6917437853","https://openalex.org/W2337347343","https://openalex.org/W4384078838"],"abstract_inverted_index":{"Automation":[0],"curtails":[1],"the":[2,15,29,52,57,69,73,91,122,126,146,167,170],"discretion":[3,111],"of":[4,17,46,54,72,93,121,128,148,169],"street-level":[5,104],"bureaucrats":[6,10,105],"in":[7,76,101,106],"several":[8],"ways:":[9],"have":[11],"little":[12],"control":[13],"over":[14],"input":[16],"data":[18,84],"by":[19,67],"claimants,":[20],"management":[21],"has":[22],"increased":[23],"opportunities":[24],"for":[25,136],"monitoring,":[26],"and":[27,114],"given":[28],"possibility":[30],"that":[31,141,161],"clients":[32,45,116],"will":[33],"deal":[34],"with":[35],"multiple":[36],"bureaucrats,":[37],"coworkers":[38],"can":[39],"now":[40],"identify":[41],"\u201crogue\u201d":[42],"agents.":[43],"Some":[44],"a":[47,95,178],"bureaucracy":[48],"may":[49],"benefit":[50],"from":[51,85],"introduction":[53,71,127],"automation":[55,129],"when":[56,175],"agency":[58,108],"is":[59,164],"biased":[60],"against":[61],"them.":[62],"We":[63,159],"test":[64],"this":[65,107,162],"claim":[66,96],"examining":[68],"recent":[70],"telephone":[74,98,142],"claims":[75,143],"state":[77],"Unemployment":[78],"Insurance":[79],"offices.":[80],"Using":[81],"state-level":[82],"panel":[83],"1992":[86],"to":[87,112,166],"2005,":[88],"we":[89,139],"estimate":[90],"effect":[92,156],"filing":[94,144],"via":[97],"rather":[99],"than":[100],"person.":[102],"If":[103],"used":[109],"their":[110],"disentitle":[113],"punish":[115],"who":[117],"they":[118,176],"deem":[119],"\u201cundeserving\u201d":[120],"policy":[123],"benefits,":[124],"then":[125],"could":[130],"increase":[131],"unemployment":[132],"insurance":[133],"(UI)":[134],"payments":[135],"clients.":[137],"Indeed,":[138],"find":[140],"increases":[145],"number":[147],"women":[149,172],"receiving":[150],"UI":[151,179],"benefits":[152],"while":[153],"having":[154],"no":[155],"on":[157],"men.":[158],"posit":[160],"finding":[163],"due":[165],"elimination":[168],"bias":[171],"previously":[173],"faced":[174],"entered":[177],"office.":[180]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":10},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":7},{"year":2018,"cited_by_count":7},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":4},{"year":2012,"cited_by_count":5}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}