{"id":"https://openalex.org/W20967271","doi":"https://doi.org/10.5167/uzh-89260","title":"Success measurement of enterprise social networks","display_name":"Success measurement of enterprise social networks","publication_year":2013,"publication_date":"2013-02-28","ids":{"openalex":"https://openalex.org/W20967271","doi":"https://doi.org/10.5167/uzh-89260","mag":"20967271"},"language":"en","primary_location":{"id":"pmh:oai:epub.uni-regensburg.de:28705","doi":null,"is_oa":false,"landing_page_url":"https://epub.uni-regensburg.de/28705/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401229","display_name":"University of Regensburg Publication Server (University of Regensburg)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I60668342","host_organization_name":"University of Regensburg","host_organization_lineage":["https://openalex.org/I60668342"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/conferenceObject"},"volume":null,"type":"conference-paper","indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1019&context=wi2013","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061717541","display_name":"Alexander Richter","orcid":"https://orcid.org/0000-0002-3699-6466","observed_orcids":["https://orcid.org/0000-0002-3699-6466"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Richter, Alexander","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5012298771","display_name":"Julia Heidemann","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Heidemann, Julia","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047419169","display_name":"Mathias Klier","orcid":"https://orcid.org/0000-0001-7109-0339","observed_orcids":["https://orcid.org/0000-0001-7109-0339"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Klier, Mathias","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5053111482","display_name":"Sebastian Behrendt","orcid":"https://orcid.org/0000-0002-1334-6989","observed_orcids":["https://orcid.org/0000-0002-1334-6989"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Behrendt, Sebastian","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":17.6084,"has_fulltext":true,"cited_by_count":39,"citation_normalized_percentile":{"value":0.98752228,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"20","last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.951200008392334,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.951200008392334,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.00930000003427267,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.005200000014156103,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-social-networks","display_name":"enterprise social networks","score":0.996999979019165},{"id":"https://openalex.org/keywords/success-indicators","display_name":"success indicators","score":0.859000027179718},{"id":"https://openalex.org/keywords/usage-metrics","display_name":"usage metrics","score":0.5509999990463257},{"id":"https://openalex.org/keywords/business-value","display_name":"business value","score":0.9649999737739563},{"id":"https://openalex.org/keywords/knowledge-intensive-services","display_name":"knowledge-intensive services","score":0.6389999985694885},{"id":"https://openalex.org/keywords/virtual-teams","display_name":"virtual teams","score":0.9869999885559082},{"id":"https://openalex.org/keywords/employee-cooperation","display_name":"employee cooperation","score":0.8820000290870667},{"id":"https://openalex.org/keywords/information-sharing","display_name":"information sharing","score":0.7110000252723694},{"id":"https://openalex.org/keywords/financial-services","display_name":"financial services","score":0.6330000162124634},{"id":"https://openalex.org/keywords/stakeholder-decision-support","display_name":"stakeholder decision support","score":0.8579999804496765}],"concepts":[{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.6529125571250916},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6001878976821899},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5936999320983887},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4953821897506714},{"id":"https://openalex.org/C2780009758","wikidata":"https://www.wikidata.org/wiki/Q6804172","display_name":"Measure (data warehouse)","level":2,"score":0.4804767668247223},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.4370042383670807},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.41573718190193176},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.4108271598815918},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3988986611366272},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.34071674942970276},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.18392303586006165},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.13535192608833313},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.12220820784568787},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.11322072148323059},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":6,"locations":[{"id":"pmh:oai:epub.uni-regensburg.de:28705","doi":null,"is_oa":false,"landing_page_url":"https://epub.uni-regensburg.de/28705/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401229","display_name":"University of Regensburg Publication Server (University of Regensburg)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I60668342","host_organization_name":"University of Regensburg","host_organization_lineage":["https://openalex.org/I60668342"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:aisel.aisnet.org:wi2013-1019","doi":null,"is_oa":true,"landing_page_url":"http://aisel.aisnet.org/wi2013/20","pdf_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1019&context=wi2013","source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Wirtschaftsinformatik Proceedings 2013","raw_type":"text"},{"id":"pmh:oai:www.zora.uzh.ch:89260","doi":null,"is_oa":true,"landing_page_url":"https://www.zora.uzh.ch/id/eprint/89260/1/Richter%20et%20al%202013_WI2013_Success_Measurement_of_ESN.pdf","pdf_url":"https://www.zora.uzh.ch/id/eprint/89260/1/Richter%20et%20al%202013_WI2013_Success_Measurement_of_ESN.pdf","source":{"id":"https://openalex.org/S4306401281","display_name":"Zurich Open Repository and Archive (University of Zurich)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I202697423","host_organization_name":"University of Zurich","host_organization_lineage":["https://openalex.org/I202697423"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Richter, Alexander; Heidemann, Julia; Klier, Mathias; Behrendt, Sebastian (2013). Success measurement of enterprise social networks. In: 11th International Conference on Wirtschaftsinformatik, Leipzig, 26 February 2013 - 28 February 2013, WI2013.","raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:www.zora.uzh.ch:20.500.14742/99701","doi":null,"is_oa":true,"landing_page_url":"https://www.zora.uzh.ch/handle/20.500.14742/99701","pdf_url":null,"source":{"id":"https://openalex.org/S4306401281","display_name":"Zurich Open Repository and Archive (University of Zurich)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I202697423","host_organization_name":"University of Zurich","host_organization_lineage":["https://openalex.org/I202697423"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Richter, A., Heidemann, J., Klier, M., & Behrendt, S. (2013, February 28). Success measurement of enterprise social networks. 11th International Conference on Wirtschaftsinformatik, Leipzig.","raw_type":"Conference or Workshop Item"},{"id":"doi:10.5167/uzh-89260","doi":"https://doi.org/10.5167/uzh-89260","is_oa":true,"landing_page_url":"https://doi.org/10.5167/uzh-89260","pdf_url":null,"source":{"id":"https://openalex.org/S4306401281","display_name":"Zurich Open Repository and Archive (University of Zurich)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I202697423","host_organization_name":"University of Zurich","host_organization_lineage":["https://openalex.org/I202697423"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"ConferencePaper"},{"id":"mag:20967271","doi":null,"is_oa":false,"landing_page_url":"https://www.zora.uzh.ch/id/eprint/89260/1/Richter%20et%20al%202013_WI2013_Success_Measurement_of_ESN.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S12943752","display_name":"WIRTSCHAFTSINFORMATIK","issn_l":"0937-6429","issn":["0937-6429","1861-8936"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-70"],"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"WIRTSCHAFTSINFORMATIK","raw_type":null}],"best_oa_location":{"id":"pmh:oai:aisel.aisnet.org:wi2013-1019","doi":null,"is_oa":true,"landing_page_url":"http://aisel.aisnet.org/wi2013/20","pdf_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1019&context=wi2013","source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Wirtschaftsinformatik Proceedings 2013","raw_type":"text"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.5,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W20967271.pdf","grobid_xml":"https://content.openalex.org/works/W20967271.grobid-xml"},"referenced_works_count":27,"referenced_works":["https://openalex.org/W48849476","https://openalex.org/W83905050","https://openalex.org/W111519871","https://openalex.org/W179686929","https://openalex.org/W1493200535","https://openalex.org/W1557168211","https://openalex.org/W1557992034","https://openalex.org/W1560866450","https://openalex.org/W1573851683","https://openalex.org/W1721421031","https://openalex.org/W1972938095","https://openalex.org/W1986617074","https://openalex.org/W2023407407","https://openalex.org/W2025206154","https://openalex.org/W2035649396","https://openalex.org/W2057012437","https://openalex.org/W2076658628","https://openalex.org/W2090103677","https://openalex.org/W2102086564","https://openalex.org/W2107856900","https://openalex.org/W2131375168","https://openalex.org/W2136722082","https://openalex.org/W2156167140","https://openalex.org/W2158809862","https://openalex.org/W2165114409","https://openalex.org/W2167756992","https://openalex.org/W2216508291"],"related_works":["https://openalex.org/W2103834355","https://openalex.org/W2883696968","https://openalex.org/W2745646138","https://openalex.org/W2621233053","https://openalex.org/W2511959690","https://openalex.org/W1509977998","https://openalex.org/W2906287583","https://openalex.org/W3084546538","https://openalex.org/W7099767142","https://openalex.org/W1153690012"],"abstract_inverted_index":{"Especially":[0],"in":[1,39],"the":[2,31,60,77,84,90,100,110],"knowledge":[3],"intensive":[4],"service":[5,101],"industry":[6],"and":[7,20,49,80,87,115,129],"times":[8],"of":[9,34,47,62,89],"virtual":[10],"teams,":[11],"there":[12,42],"is":[13,43],"a":[14,45,69,105],"high":[15],"need":[16],"to":[17,52,58,72,117],"support":[18,121],"collaboration":[19],"information":[21],"exchange":[22],"between":[23],"employees":[24],"with":[25,104],"IT.Whereas":[26],"many":[27],"organizations":[28],"have":[29],"recognized":[30],"great":[32],"potential":[33,55],"Enterprise":[35],"Social":[36],"Networks":[37],"(ESN)":[38],"this":[40,54,65],"context,":[41],"still":[44],"lack":[46],"well-founded":[48],"applicable":[50],"approaches":[51],"make":[53],"visible":[56],"i.e.":[57],"measure":[59,73],"success":[61,75],"ESN.To":[63],"alleviate":[64],"drawback":[66],"we":[67,93],"propose":[68],"novel":[70,91],"approach":[71,111],"ESN":[74],"covering":[76],"dimensions":[78],"usage":[79],"business":[81],"value.To":[82],"illustrate":[83],"practical":[85],"benefit":[86],"applicability":[88],"approach,":[92],"provide":[94],"an":[95,118],"extensive":[96],"real-world":[97],"example":[98],"from":[99],"industry.In":[102],"cooperation":[103],"large":[106],"financial":[107],"services":[108],"provider,":[109],"was":[112],"successfully":[113],"applied":[114],"led":[116],"improved":[119],"decision":[120],"for":[122],"different":[123],"stakeholder":[124],"groups":[125],"including":[126],"system":[127],"administrators":[128],"executive":[130],"management.":[131]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":11},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":6},{"year":2013,"cited_by_count":2}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}