{"id":"https://openalex.org/W2095620455","doi":null,"title":"A qualitative study of older people's views of out-of-hours services.","display_name":"A qualitative study of older people's views of out-of-hours services.","publication_year":2001,"publication_date":"2001-09-01","ids":{"openalex":"https://openalex.org/W2095620455","mag":"2095620455","pmid":"https://pubmed.ncbi.nlm.nih.gov/11593832","pmcid":"https://www.ncbi.nlm.nih.gov/pmc/articles/1314099"},"language":"en","primary_location":{"id":"pmh:oai:europepmc.org:258296","doi":null,"is_oa":true,"landing_page_url":"http://europepmc.org/pmc/articles/PMC1314099","pdf_url":null,"source":{"id":"https://openalex.org/S4306400806","display_name":"Europe PMC (PubMed Central)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1303153112","host_organization_name":"European Bioinformatics Institute","host_organization_lineage":["https://openalex.org/I1303153112"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"","raw_type":"Text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["pubmed"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://europepmc.org/pmc/articles/PMC1314099","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111647328","display_name":"J. Foster","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I183935753","display_name":"King's College London","ror":"https://ror.org/0220mzb33","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I183935753"]},{"id":"https://openalex.org/I4210153400","display_name":"King's College Hospital","ror":"https://ror.org/044nptt90","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I4210111135","https://openalex.org/I4210153400"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"J Foster","raw_affiliation_strings":["Guy's, King's and St Thomas' School of Medicine, Division of Primary Care and Public Health Sciences, Department of General Practice and Primary Care, Weston Education Centre, 10 Cutcombe Road, London SE5 9PJ. judy.foster@kcl.ac.uk","Guy's, King's and St Thomas' School of Medicine, Division of Primary Care and Public Health Sciences, Department of General Practice and Primary Care, Weston Education Centre, 10 Cutcombe Road, London SE5 9PJ"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Guy's, King's and St Thomas' School of Medicine, Division of Primary Care and Public Health Sciences, Department of General Practice and Primary Care, Weston Education Centre, 10 Cutcombe Road, London SE5 9PJ. judy.foster@kcl.ac.uk","institution_ids":["https://openalex.org/I183935753"]},{"raw_affiliation_string":"Guy's, King's and St Thomas' School of Medicine, Division of Primary Care and Public Health Sciences, Department of General Practice and Primary Care, Weston Education Centre, 10 Cutcombe Road, London SE5 9PJ","institution_ids":["https://openalex.org/I183935753","https://openalex.org/I4210153400"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015720603","display_name":"Jeremy R. Dale","orcid":"https://orcid.org/0000-0001-9256-3553","observed_orcids":["https://orcid.org/0000-0001-9256-3553"]},"institutions":[{"id":"https://openalex.org/I183935753","display_name":"King's College London","ror":"https://ror.org/0220mzb33","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I183935753"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"J Dale","raw_affiliation_strings":["Guy's, King's and St Thomas' School of Medicine, Division of Primary Care and Public Health Sciences, Department of General Practice and Primary Care, Weston Education Centre, 10 Cutcombe Road, London SE5 9PJ. judy.foster@kcl.ac.uk"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Guy's, King's and St Thomas' School of Medicine, Division of Primary Care and Public Health Sciences, Department of General Practice and Primary Care, Weston Education Centre, 10 Cutcombe Road, London SE5 9PJ. judy.foster@kcl.ac.uk","institution_ids":["https://openalex.org/I183935753"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011875029","display_name":"Lynda Jessopp","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I183935753","display_name":"King's College London","ror":"https://ror.org/0220mzb33","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I183935753"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"L Jessopp","raw_affiliation_strings":["Guy's, King's and St Thomas' School of Medicine, Division of Primary Care and Public Health Sciences, Department of General Practice and Primary Care, Weston Education Centre, 10 Cutcombe Road, London SE5 9PJ. judy.foster@kcl.ac.uk"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Guy's, King's and St Thomas' School of Medicine, Division of Primary Care and Public Health Sciences, Department of General Practice and Primary Care, Weston Education Centre, 10 Cutcombe Road, London SE5 9PJ. judy.foster@kcl.ac.uk","institution_ids":["https://openalex.org/I183935753"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.296,"has_fulltext":false,"cited_by_count":52,"citation_normalized_percentile":{"value":0.88130046,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":98},"biblio":{"volume":"51","issue":"470","first_page":"719","last_page":"23"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11095","display_name":"Emergency and Acute Care Studies","score":0.5088000297546387,"subfield":{"id":"https://openalex.org/subfields/2711","display_name":"Emergency Medicine"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11095","display_name":"Emergency and Acute Care Studies","score":0.5088000297546387,"subfield":{"id":"https://openalex.org/subfields/2711","display_name":"Emergency Medicine"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11590","display_name":"Primary Care and Health Outcomes","score":0.1898999959230423,"subfield":{"id":"https://openalex.org/subfields/2714","display_name":"Family Practice"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T13896","display_name":"Health Services Management and Policy","score":0.06459999829530716,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/older-adults","display_name":"older adults","score":0.8379999995231628},{"id":"https://openalex.org/keywords/out-of-hours-primary-care","display_name":"out-of-hours primary care","score":0.878000020980835},{"id":"https://openalex.org/keywords/nhs-direct","display_name":"NHS Direct","score":0.9980000257492065},{"id":"https://openalex.org/keywords/telephone-counseling","display_name":"telephone counseling","score":0.9190000295639038},{"id":"https://openalex.org/keywords/trust-in-healthcare-providers","display_name":"trust in healthcare providers","score":0.7369999885559082}],"concepts":[{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.8104737997055054},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.648087739944458},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.5959665775299072},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.5030333399772644},{"id":"https://openalex.org/C3019887659","wikidata":"https://www.wikidata.org/wiki/Q191089","display_name":"Older people","level":2,"score":0.497682124376297},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.476229727268219},{"id":"https://openalex.org/C2779182362","wikidata":"https://www.wikidata.org/wiki/Q17126187","display_name":"Session (web analytics)","level":2,"score":0.4725748598575592},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.435982882976532},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.3250337243080139},{"id":"https://openalex.org/C74909509","wikidata":"https://www.wikidata.org/wiki/Q10387","display_name":"Gerontology","level":1,"score":0.2846272587776184},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.22974511981010437},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.09765064716339111},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[{"descriptor_ui":"D000368","descriptor_name":"Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000369","descriptor_name":"Aged, 80 and over","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D001294","descriptor_name":"Attitude to Health","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D004632","descriptor_name":"Emergency Medical Services","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D004632","descriptor_name":"Emergency Medical Services","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D004632","descriptor_name":"Emergency Medical Services","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D005194","descriptor_name":"Family Practice","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D005194","descriptor_name":"Family Practice","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D005260","descriptor_name":"Female","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006297","descriptor_name":"Health Services Accessibility","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D006297","descriptor_name":"Health Services Accessibility","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D006299","descriptor_name":"Health Services for the Aged","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D006299","descriptor_name":"Health Services for the Aged","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D006299","descriptor_name":"Health Services for the Aged","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008131","descriptor_name":"London","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D009551","descriptor_name":"Night Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D011787","descriptor_name":"Quality of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017060","descriptor_name":"Patient Satisfaction","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":4,"locations":[{"id":"pmh:oai:europepmc.org:258296","doi":null,"is_oa":true,"landing_page_url":"http://europepmc.org/pmc/articles/PMC1314099","pdf_url":null,"source":{"id":"https://openalex.org/S4306400806","display_name":"Europe PMC (PubMed Central)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1303153112","host_organization_name":"European Bioinformatics Institute","host_organization_lineage":["https://openalex.org/I1303153112"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"","raw_type":"Text"},{"id":"pmh:oai:pubmedcentral.nih.gov:1314099","doi":null,"is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/1314099","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Br J Gen Pract","raw_type":"Text"},{"id":"pmid:11593832","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/11593832","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The British journal of general practice : the journal of the Royal College of General Practitioners","raw_type":"Journal Article"},{"id":"mag:2095620455","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/11593832","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"PubMed","raw_type":null}],"best_oa_location":{"id":"pmh:oai:europepmc.org:258296","doi":null,"is_oa":true,"landing_page_url":"http://europepmc.org/pmc/articles/PMC1314099","pdf_url":null,"source":{"id":"https://openalex.org/S4306400806","display_name":"Europe PMC (PubMed Central)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1303153112","host_organization_name":"European Bioinformatics Institute","host_organization_lineage":["https://openalex.org/I1303153112"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"","raw_type":"Text"},"sustainable_development_goals":[{"display_name":"Good health and well-being","score":0.8560000061988831,"id":"https://metadata.un.org/sdg/3"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W126774542","https://openalex.org/W1575867849","https://openalex.org/W1588965071","https://openalex.org/W1971286223","https://openalex.org/W2000117884","https://openalex.org/W2011827698","https://openalex.org/W2047004301","https://openalex.org/W2076464224","https://openalex.org/W2104971230","https://openalex.org/W2141304289","https://openalex.org/W2187137660","https://openalex.org/W2411883710"],"related_works":["https://openalex.org/W2163007521","https://openalex.org/W7097610184","https://openalex.org/W3127187270","https://openalex.org/W4411046215","https://openalex.org/W2123606814","https://openalex.org/W2755338003","https://openalex.org/W4229816785","https://openalex.org/W2010328170","https://openalex.org/W2055013501","https://openalex.org/W2136801714"],"abstract_inverted_index":{"BACKGROUND:":[0],"Out-of-hours":[1],"primary":[2],"care":[3,181,235],"services":[4,153,225],"continues":[5],"to":[6,30,141,148,155,169,186,220,254,257,261],"change":[7],"with":[8,70,106,122,146,202],"the":[9,17,123,126,149,156,159,177,183,190,193,230,249],"growth":[10],"of":[11,21,44,56,59,125,151,158,179,192,209,223,229,245,275],"general":[12,60],"practitioner":[13],"(GP)":[14],"co-operatives":[15],"and":[16,54,87,109,119,143,166,182,195,206,226,264],"more":[18,28],"recent":[19],"development":[20],"NHS":[22],"Direct.":[23],"While":[24],"older":[25,51,246],"people":[26,83,217,247],"are":[27,41,227],"likely":[29],"have":[31],"increased":[32],"needs":[33],"for":[34],"such":[35],"services,":[36,267],"evidence":[37],"suggests":[38],"that":[39],"they":[40],"reluctant":[42,219],"users":[43],"GP":[45],"out-of-hours":[46,62,180,224,234,263],"services.":[47,63,175],"AIM:":[48],"To":[49],"explore":[50],"people's":[52],"experiences":[53],"perceptions":[55],"different":[57],"models":[58,274],"practice":[61],"DESIGN":[64],"OF":[65],"STUDY:":[66],"Focus":[67],"group":[68,114],"methodology,":[69],"qualitative":[71],"data":[72],"analysis":[73],"undertaken":[74],"using":[75],"a":[76,161,203,239],"grounded":[77],"theory":[78],"(Framework)":[79],"approach.":[80],"SETTING:":[81],"Thirty":[82],"aged":[84],"between":[85,107],"65":[86],"81":[88],"years":[89],"old":[90],"from":[91,213,233],"community":[92],"groups":[93,102],"based":[94,270],"in":[95,248],"south":[96],"east":[97],"London.":[98],"METHOD:":[99],"Four":[100],"focus":[101,113],"were":[103,130,137,207],"held,":[104],"each":[105],"five":[108],"12":[110],"participants.":[111,127],"Each":[112],"session":[115],"lasted":[116],"90":[117],"minutes":[118],"was":[120],"audiotape-recorded":[121],"permission":[124],"The":[128],"tapes":[129],"transcribed":[131],"verbatim.":[132],"RESULTS:":[133],"Two":[134],"related":[135],"themes":[136],"identified.":[138],"First,":[139],"attitudes":[140],"health":[142,152,174],"healthcare":[144],"professionals":[145],"reference":[147],"use":[150,191,222,262],"prior":[154],"establishment":[157],"NHS,":[160],"stoical":[162],"attitude":[163],"towards":[164],"health,":[165],"not":[167],"wanting":[168],"make":[170,221],"excessive":[171],"demands":[172],"on":[173],"Second,":[176],"experience":[178],"perceived":[184],"barriers":[185],"its":[187],"use,":[188],"including":[189],"telephone":[194,210,265],"travelling":[196],"at":[197],"night.":[198],"Participants":[199],"preferred":[200],"contact":[201],"familiar":[204,240],"doctor":[205],"distrustful":[208],"advice,":[211],"particularly":[212,268],"nurses.":[214],"CONCLUSIONS:":[215],"Older":[216],"appear":[218],"critical":[228],"trend":[231],"away":[232],"being":[236],"delivered":[237],"by":[238],"GP.":[241],"With":[242],"increasing":[243],"numbers":[244],"population":[250],"it":[251],"is":[252],"important":[253],"consider":[255],"steps":[256],"address":[258],"their":[259],"reluctance":[260],"advice":[266],"those":[269],"around":[271],"less":[272],"personal":[273],"care.":[276]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":3}],"updated_date":"2026-10-31T12:09:11.096373","created_date":"2016-06-24T00:00:00"}
