{"id":"https://openalex.org/W2090771295","doi":"https://doi.org/10.1016/j.jbusres.2009.02.028","title":"Web Site spill over to email campaigns: The role of privacy, trust and shoppers' attitudes","display_name":"Web Site spill over to email campaigns: The role of privacy, trust and shoppers' attitudes","publication_year":2009,"publication_date":"2009-09-20","ids":{"openalex":"https://openalex.org/W2090771295","doi":"https://doi.org/10.1016/j.jbusres.2009.02.028","mag":"2090771295"},"language":"en","primary_location":{"id":"doi:10.1016/j.jbusres.2009.02.028","doi":"https://doi.org/10.1016/j.jbusres.2009.02.028","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jbusres.2009.02.028","pdf_url":null,"source":{"id":"https://openalex.org/S93284759","display_name":"Journal of Business Research","issn_l":"0148-2963","issn":["0148-2963","1873-7978"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Business Research","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037127778","display_name":"Anne-Sophie Cases","orcid":"https://orcid.org/0009-0003-6458-8974","observed_orcids":["https://orcid.org/0009-0003-6458-8974"]},"institutions":[{"id":"https://openalex.org/I4387154756","display_name":"Universit\u00e9 Montpellier 2","ror":"https://ror.org/00wh4bp03","country_code":"FR","type":"education","lineage":["https://openalex.org/I19894307","https://openalex.org/I4387154756"]}],"countries":["FR"],"is_corresponding":true,"raw_author_name":"Anne-Sophie Cases","raw_affiliation_strings":["CR2M - Montpellier 2 University, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CR2M - Montpellier 2 University, France","institution_ids":["https://openalex.org/I4387154756"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024366442","display_name":"Christophe Fournier","orcid":"https://orcid.org/0009-0007-3751-483X","observed_orcids":["https://orcid.org/0009-0007-3751-483X"]},"institutions":[{"id":"https://openalex.org/I19894307","display_name":"Universit\u00e9 de Montpellier","ror":"https://ror.org/051escj72","country_code":"FR","type":"education","lineage":["https://openalex.org/I19894307"]},{"id":"https://openalex.org/I4210131537","display_name":"MBS School of Business","ror":"https://ror.org/037tw3m02","country_code":"FR","type":"education","lineage":["https://openalex.org/I4210131537"]},{"id":"https://openalex.org/I4387153574","display_name":"Universit\u00e9 Montpellier 1","ror":"https://ror.org/0227fbx80","country_code":"FR","type":"education","lineage":["https://openalex.org/I19894307","https://openalex.org/I4387153574"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Christophe Fournier","raw_affiliation_strings":["CR2M - Montpellier 1 University, Montpellier Business School, France","Institut des Sciences de l'Entreprise et du Management, Espace Richter - Rue Vend\u00e9miaire - B\u00e2t B, CS 19519, 34960 Montpellier cedex 2, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CR2M - Montpellier 1 University, Montpellier Business School, France","institution_ids":["https://openalex.org/I4210131537","https://openalex.org/I4387153574"]},{"raw_affiliation_string":"Institut des Sciences de l'Entreprise et du Management, Espace Richter - Rue Vend\u00e9miaire - B\u00e2t B, CS 19519, 34960 Montpellier cedex 2, France","institution_ids":["https://openalex.org/I19894307"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021248900","display_name":"Pierre-Louis Dubois","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I117841876","display_name":"Universit\u00e9 Paris-Panth\u00e9on-Assas","ror":"https://ror.org/04qb2qm38","country_code":"FR","type":"education","lineage":["https://openalex.org/I117841876"]},{"id":"https://openalex.org/I4405255968","display_name":"Laboratoire de recherche en sciences de gestion Panth\u00e9on-Assas","ror":"https://ror.org/03mbfdc31","country_code":"FR","type":"facility","lineage":["https://openalex.org/I117841876","https://openalex.org/I4405255968"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Pierre-Louis Dubois","raw_affiliation_strings":["LARGEPA Panth\u00e9on Assas University, ESCP Europe, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"LARGEPA Panth\u00e9on Assas University, ESCP Europe, France","institution_ids":["https://openalex.org/I117841876","https://openalex.org/I4405255968"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5076859392","display_name":"John F. Tanner","orcid":"https://orcid.org/0000-0003-1539-0614","observed_orcids":["https://orcid.org/0000-0003-1539-0614"]},"institutions":[{"id":"https://openalex.org/I157394403","display_name":"Baylor University","ror":"https://ror.org/005781934","country_code":"US","type":"education","lineage":["https://openalex.org/I157394403"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"John F. Tanner","raw_affiliation_strings":["Baylor University, Hankamer School of Business, Department of Marketing, One Bear Place, #98007, Waco, Texas 76798, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Baylor University, Hankamer School of Business, Department of Marketing, One Bear Place, #98007, Waco, Texas 76798, United States","institution_ids":["https://openalex.org/I157394403"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5037127778"],"corresponding_institution_ids":["https://openalex.org/I4387154756"],"apc_list":{"value":4440,"currency":"USD","value_usd":4440},"apc_paid":null,"fwci":10.2336,"has_fulltext":false,"cited_by_count":109,"citation_normalized_percentile":{"value":0.97459068,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":100},"biblio":{"volume":"63","issue":"9-10","first_page":"993","last_page":"999"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.8877000212669373,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.8877000212669373,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.04410000145435333,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.01979999989271164,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/email-marketing","display_name":"email marketing","score":0.843999981880188},{"id":"https://openalex.org/keywords/online-privacy-concerns","display_name":"online privacy concerns","score":0.5730000138282776},{"id":"https://openalex.org/keywords/consumer-trust","display_name":"consumer trust","score":0.8270000219345093},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.7699999809265137},{"id":"https://openalex.org/keywords/consumer-attitudes","display_name":"consumer attitudes","score":0.4580000042915344}],"concepts":[{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.6653205156326294},{"id":"https://openalex.org/C2984519610","wikidata":"https://www.wikidata.org/wiki/Q35127","display_name":"Web site","level":3,"score":0.6104944944381714},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5932772159576416},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.552790105342865},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5393372178077698},{"id":"https://openalex.org/C118643609","wikidata":"https://www.wikidata.org/wiki/Q189210","display_name":"Web application","level":2,"score":0.43042343854904175},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.37037014961242676},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3658469021320343},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3225480914115906},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.31443649530410767},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28595149517059326}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.jbusres.2009.02.028","doi":"https://doi.org/10.1016/j.jbusres.2009.02.028","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jbusres.2009.02.028","pdf_url":null,"source":{"id":"https://openalex.org/S93284759","display_name":"Journal of Business Research","issn_l":"0148-2963","issn":["0148-2963","1873-7978"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Business Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:eee:jbrese:v:63:y::i:9-10:p:993-999","doi":null,"is_oa":false,"landing_page_url":"http://www.sciencedirect.com/science/article/pii/S0148-2963(09)00220-3","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W401890652","https://openalex.org/W1587389437","https://openalex.org/W1708393801","https://openalex.org/W1970951430","https://openalex.org/W1980981674","https://openalex.org/W1996074959","https://openalex.org/W2005948313","https://openalex.org/W2007634774","https://openalex.org/W2015210388","https://openalex.org/W2016368325","https://openalex.org/W2016603457","https://openalex.org/W2020701722","https://openalex.org/W2021932472","https://openalex.org/W2025398397","https://openalex.org/W2028130944","https://openalex.org/W2057172983","https://openalex.org/W2058599614","https://openalex.org/W2063265149","https://openalex.org/W2083671134","https://openalex.org/W2087989688","https://openalex.org/W2089459821","https://openalex.org/W2092108867","https://openalex.org/W2093854040","https://openalex.org/W2108118456","https://openalex.org/W2111617027","https://openalex.org/W2122912498","https://openalex.org/W2123534889","https://openalex.org/W2134884007","https://openalex.org/W2138123110","https://openalex.org/W2144501061","https://openalex.org/W2157180068","https://openalex.org/W2157653651","https://openalex.org/W2167536445","https://openalex.org/W2290380759","https://openalex.org/W2342187983","https://openalex.org/W2398352249","https://openalex.org/W2908604349","https://openalex.org/W4235678817"],"related_works":["https://openalex.org/W2087989688","https://openalex.org/W1562502623","https://openalex.org/W7097082074","https://openalex.org/W2519646969","https://openalex.org/W2288648142","https://openalex.org/W2915128099","https://openalex.org/W3163874468","https://openalex.org/W2022312870","https://openalex.org/W2012990730","https://openalex.org/W2309574330"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":17},{"year":2018,"cited_by_count":9},{"year":2017,"cited_by_count":11},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":9},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":8}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}
