{"id":"https://openalex.org/W2087906392","doi":"https://doi.org/10.1016/0969-6989(95)00086-0","title":"The effects of alternative information availability on consumer decision strategies for professional services","display_name":"The effects of alternative information availability on consumer decision strategies for professional services","publication_year":1997,"publication_date":"1997-01-01","ids":{"openalex":"https://openalex.org/W2087906392","doi":"https://doi.org/10.1016/0969-6989(95)00086-0","mag":"2087906392"},"language":"en","primary_location":{"id":"doi:10.1016/0969-6989(95)00086-0","doi":"https://doi.org/10.1016/0969-6989(95)00086-0","is_oa":false,"landing_page_url":"https://doi.org/10.1016/0969-6989(95)00086-0","pdf_url":null,"source":{"id":"https://openalex.org/S25235501","display_name":"Journal of Retailing and Consumer Services","issn_l":"0969-6989","issn":["0969-6989","1873-1384"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Retailing and Consumer Services","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009388010","display_name":"Maryon F. King","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I110378019","display_name":"Southern Illinois University Carbondale","ror":"https://ror.org/049kefs16","country_code":"US","type":"education","lineage":["https://openalex.org/I110378019","https://openalex.org/I2801502357"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Maryon F. King","raw_affiliation_strings":["Department of Marketing, Southern Illinois University, Carbondale, IL 62901, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing, Southern Illinois University, Carbondale, IL 62901, USA","institution_ids":["https://openalex.org/I110378019"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110277953","display_name":"Donna J. Hill","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I24648388","display_name":"Bradley University","ror":"https://ror.org/04kmeaw70","country_code":"US","type":"education","lineage":["https://openalex.org/I24648388"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Donna J. Hill","raw_affiliation_strings":["Department of Marketing, Bradley University, Peoria, IL 61625, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing, Bradley University, Peoria, IL 61625, USA","institution_ids":["https://openalex.org/I24648388"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":4510,"currency":"USD","value_usd":4510},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.44164092,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"4","issue":"1","first_page":"1","last_page":"11"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.5234000086784363,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.5234000086784363,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.4336000084877014,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.008700000122189522,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/professional-services","display_name":"professional services","score":0.7570000290870667},{"id":"https://openalex.org/keywords/purchase-decision","display_name":"purchase decision","score":0.6869999766349792},{"id":"https://openalex.org/keywords/alternative-information","display_name":"alternative information","score":0.5669999718666077},{"id":"https://openalex.org/keywords/pre-purchase-evaluation","display_name":"pre-purchase evaluation","score":0.8209999799728394},{"id":"https://openalex.org/keywords/decision-confidence","display_name":"decision confidence","score":0.8069999814033508},{"id":"https://openalex.org/keywords/service-provider-selection","display_name":"service provider selection","score":0.8410000205039978},{"id":"https://openalex.org/keywords/cross-cultural-comparison","display_name":"cross-cultural comparison","score":0.9399999976158142},{"id":"https://openalex.org/keywords/information-availability","display_name":"information availability","score":0.6819999814033508}],"concepts":[{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6110467910766602},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5971624255180359},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4927521049976349},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.4596104621887207},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3914984166622162},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18721520900726318}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/0969-6989(95)00086-0","doi":"https://doi.org/10.1016/0969-6989(95)00086-0","is_oa":false,"landing_page_url":"https://doi.org/10.1016/0969-6989(95)00086-0","pdf_url":null,"source":{"id":"https://openalex.org/S25235501","display_name":"Journal of Retailing and Consumer Services","issn_l":"0969-6989","issn":["0969-6989","1873-1384"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Retailing and Consumer Services","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W56460934","https://openalex.org/W108057454","https://openalex.org/W384673067","https://openalex.org/W585869366","https://openalex.org/W597706813","https://openalex.org/W1524190196","https://openalex.org/W1552178786","https://openalex.org/W1568384071","https://openalex.org/W1968264630","https://openalex.org/W1972231583","https://openalex.org/W1976579292","https://openalex.org/W1977324794","https://openalex.org/W1980332117","https://openalex.org/W1987356147","https://openalex.org/W1995561053","https://openalex.org/W1997153047","https://openalex.org/W2001758375","https://openalex.org/W2006443345","https://openalex.org/W2010154239","https://openalex.org/W2014954487","https://openalex.org/W2018973635","https://openalex.org/W2043360536","https://openalex.org/W2046279784","https://openalex.org/W2051003090","https://openalex.org/W2058481008","https://openalex.org/W2059179344","https://openalex.org/W2060645997","https://openalex.org/W2060710730","https://openalex.org/W2064062304","https://openalex.org/W2065549341","https://openalex.org/W2074200489","https://openalex.org/W2074243332","https://openalex.org/W2074259704","https://openalex.org/W2075706106","https://openalex.org/W2077617176","https://openalex.org/W2079560265","https://openalex.org/W2084486980","https://openalex.org/W2086888884","https://openalex.org/W2090266480","https://openalex.org/W2090642761","https://openalex.org/W2091585149","https://openalex.org/W2093512167","https://openalex.org/W2093661923","https://openalex.org/W2098265928","https://openalex.org/W2108860923","https://openalex.org/W2120585007","https://openalex.org/W2123336645","https://openalex.org/W2129783119","https://openalex.org/W2170220070","https://openalex.org/W2312507558","https://openalex.org/W2314831271","https://openalex.org/W2322101617","https://openalex.org/W2322649378","https://openalex.org/W2322876157","https://openalex.org/W2334510606","https://openalex.org/W2417407474","https://openalex.org/W2969956712","https://openalex.org/W3121227600","https://openalex.org/W4245070653","https://openalex.org/W4247526002","https://openalex.org/W4252745402","https://openalex.org/W4285719527","https://openalex.org/W4412452003","https://openalex.org/W6775336304"],"related_works":["https://openalex.org/W2886588419","https://openalex.org/W2043360536","https://openalex.org/W2418956303","https://openalex.org/W2606265408","https://openalex.org/W6999841323","https://openalex.org/W2066510783","https://openalex.org/W2093031428","https://openalex.org/W2029118551","https://openalex.org/W1965164844","https://openalex.org/W2059179344"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}