{"id":"https://openalex.org/W2087510663","doi":"https://doi.org/10.1108/03055720610703533","title":"Deriving a 12\u2010step process to create and implement a comprehensive knowledge management system","display_name":"Deriving a 12\u2010step process to create and implement a comprehensive knowledge management system","publication_year":2006,"publication_date":"2006-07-01","ids":{"openalex":"https://openalex.org/W2087510663","doi":"https://doi.org/10.1108/03055720610703533","mag":"2087510663"},"language":"en","primary_location":{"id":"doi:10.1108/03055720610703533","doi":"https://doi.org/10.1108/03055720610703533","is_oa":false,"landing_page_url":"https://doi.org/10.1108/03055720610703533","pdf_url":null,"source":{"id":"https://openalex.org/S3261118","display_name":"VINE","issn_l":"0305-5728","issn":["0305-5728","1474-1032"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","fnege-4","poland-40"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"VINE","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079060680","display_name":"Francesco A. Calabrese","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Francesco A. Calabrese","raw_affiliation_strings":["Enterprise Excellence Management Group, Inc., Vienna, Virginia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Enterprise Excellence Management Group, Inc., Vienna, Virginia, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5009160351","display_name":"Carol Y. Orlando","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1287521167","display_name":"Lockheed Martin (United States)","ror":"https://ror.org/026er9r08","country_code":"US","type":"company","lineage":["https://openalex.org/I1287521167"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Carol Y. Orlando","raw_affiliation_strings":["Lockheed Martin Corporation, Reston, Virginia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Lockheed Martin Corporation, Reston, Virginia, USA","institution_ids":["https://openalex.org/I1287521167"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.5332,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.76178086,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"36","issue":"3","first_page":"238","last_page":"254"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.7860999703407288,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.7860999703407288,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14222","display_name":"Knowledge Management and Technology","score":0.06769999861717224,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.03909999877214432,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management-systems","display_name":"knowledge management systems","score":0.9940000176429749},{"id":"https://openalex.org/keywords/knowledge-management-implementation","display_name":"knowledge management implementation","score":0.8050000071525574},{"id":"https://openalex.org/keywords/actionable-information","display_name":"actionable information","score":0.7710000276565552},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"knowledge sharing","score":0.9079999923706055},{"id":"https://openalex.org/keywords/collaborative-culture","display_name":"collaborative culture","score":0.7739999890327454},{"id":"https://openalex.org/keywords/configuration-management","display_name":"configuration management","score":0.5889999866485596}],"concepts":[{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6624730825424194},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.635482907295227},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6269346475601196},{"id":"https://openalex.org/C199521495","wikidata":"https://www.wikidata.org/wiki/Q181487","display_name":"Audit","level":2,"score":0.5341761112213135},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5176551938056946},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4871225357055664},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.4522581100463867},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.43780165910720825},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2050725519657135},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1394442915916443},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/03055720610703533","doi":"https://doi.org/10.1108/03055720610703533","is_oa":false,"landing_page_url":"https://doi.org/10.1108/03055720610703533","pdf_url":null,"source":{"id":"https://openalex.org/S3261118","display_name":"VINE","issn_l":"0305-5728","issn":["0305-5728","1474-1032"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","fnege-4","poland-40"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"VINE","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":2,"referenced_works":["https://openalex.org/W1485425216","https://openalex.org/W2127066328"],"related_works":["https://openalex.org/W86720124","https://openalex.org/W615830039","https://openalex.org/W1902784025","https://openalex.org/W4238521613","https://openalex.org/W2165768595","https://openalex.org/W2111109335","https://openalex.org/W2363055870","https://openalex.org/W2386613008","https://openalex.org/W2250117513","https://openalex.org/W2112538436"],"abstract_inverted_index":{"Purpose":[0],"Enterprises":[1],"are":[2,99,152],"supportive":[3],"of":[4,56,72,144,172,190,217,238],"knowledge":[5,46,192],"management":[6,47,211],"(KM)":[7],"activities":[8],"if":[9],"they":[10],"result":[11],"in":[12,165],"\u201cactionable":[13,53],"information\u201d":[14,54],"that":[15,50],"relates":[16],"to":[17,35,41,77,94,132,186,213,235,248,251],"achieving":[18],"strategic":[19],"and":[20,23,28,44,89,104,116,167,194,228,241,255],"operational":[21],"goals":[22],"improved":[24],"performance.":[25],"KM":[26],"individuals":[27],"corporate":[29],"practitioners":[30],"have":[31,181],"evolved":[32],"multiple":[33],"approaches":[34,93],"creating":[36],"the":[37,52,70,141,145,149,157,169,184,215,218,225,236],"discrete":[38],"steps":[39,151,230],"required":[40],"design,":[42],"implement":[43],"measure":[45],"systems":[48],"(KMS)":[49],"meet":[51],"expectation":[55],"organizations.":[57],"However,":[58],"there":[59],"is":[60,76,200,257],"no":[61],"universally":[62],"acclaimed":[63],"standard":[64],"or":[65],"best":[66,142],"practice":[67],"readily":[68],"embraced,":[69],"purpose":[71],"this":[73],"article,":[74],"therefore,":[75],"investigate":[78],"a":[79,82,134,204],"process":[80,199,219,229],"for":[81,119,220,259],"comprehensive":[83],"KMS.":[84,262],"Design/methodology/approach":[85],"This":[86],"article":[87],"describes":[88],"analyzes":[90],"five":[91,112,146],"such":[92],"an":[95,208,239,260],"effective":[96,191,261],"KMS;":[97],"two":[98],"derived":[100],"from":[101,106],"academic":[102],"sources":[103],"three":[105],"name":[107],"recognizable":[108],"practitioner":[109],"corporations.":[110],"The":[111,123,197],"use":[113],"eight\u2010,":[114],"nine\u2010":[115],"ten\u2010step":[117],"constructs":[118],"their":[120],"KMSs.":[121],"Findings":[122],"study":[124],"found":[125],"many":[126],"similarities":[127],"but":[128],"were":[129],"also":[130,232],"able":[131],"project":[133],"12\u2010step":[135,198],"hybrid":[136],"approach":[137],"which":[138,180,244],"combines":[139],"all":[140,188],"features":[143],"analyzed.":[147],"Furthermore,":[148],"12":[150],"then":[153,201],"logically":[154],"distributed":[155],"among":[156],"George":[158],"Washington":[159],"University":[160],"\u201cFour":[161],"Pillar":[162],"Framework\u201d":[163],"promulgated":[164],"2000":[166],"reflecting":[168],"four":[170],"domains":[171],"leadership":[173],"\u2013":[174,176,178],"organization":[175],"technology":[177],"learning":[179],"consistently":[182],"shown":[183],"capability":[185],"encompass":[187],"aspects":[189],"sharing":[193],"collaborative":[195],"cultures.":[196],"put":[202],"through":[203],"sensitivity/realism":[205],"assessment":[206],"using":[207],"actual":[209],"configuration":[210],"application":[212],"demonstrate":[214],"utility":[216],"future":[221],"uses.":[222],"Originality/value":[223],"Ultimately,":[224],"various":[226],"groupings":[227],"described":[231],"lend":[233],"themselves":[234],"creation":[237],"analysis":[240],"auditing":[242],"instrument":[243],"can":[245],"be":[246],"applied":[247],"organizational":[249],"environments":[250],"ascertain":[252],"what":[253,256],"exists":[254],"lacking":[258]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
