{"id":"https://openalex.org/W2084935582","doi":"https://doi.org/10.1016/j.mar.2007.02.001","title":"Strategy, performance measurement techniques and information technology of the firm and their links to organizational performance","display_name":"Strategy, performance measurement techniques and information technology of the firm and their links to organizational performance","publication_year":2007,"publication_date":"2007-03-27","ids":{"openalex":"https://openalex.org/W2084935582","doi":"https://doi.org/10.1016/j.mar.2007.02.001","mag":"2084935582"},"language":"en","primary_location":{"id":"doi:10.1016/j.mar.2007.02.001","doi":"https://doi.org/10.1016/j.mar.2007.02.001","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.mar.2007.02.001","pdf_url":null,"source":{"id":"https://openalex.org/S114140714","display_name":"Management Accounting Research","issn_l":"1044-5005","issn":["1044-5005","1096-1224"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Accounting Research","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030905565","display_name":"Johanna Hyv\u00f6nen","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I98381234","display_name":"University of Oulu","ror":"https://ror.org/03yj89h83","country_code":"FI","type":"education","lineage":["https://openalex.org/I98381234"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Johanna Hyv\u00f6nen","raw_affiliation_strings":["Department of Accounting and Finance, University of Oulu, P.O. Box 4600, FIN-90014 University of Oulu, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Accounting and Finance, University of Oulu, P.O. Box 4600, FIN-90014 University of Oulu, Finland","institution_ids":["https://openalex.org/I98381234"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5030905565"],"corresponding_institution_ids":["https://openalex.org/I98381234"],"apc_list":{"value":3690,"currency":"USD","value_usd":3690},"apc_paid":null,"fwci":13.542,"has_fulltext":false,"cited_by_count":165,"citation_normalized_percentile":{"value":0.98432743,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"18","issue":"3","first_page":"343","last_page":"366"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.011800000444054604,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.00419999985024333,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-orientation","display_name":"customer orientation","score":0.8740000128746033},{"id":"https://openalex.org/keywords/performance-measurement","display_name":"performance measurement","score":0.8889999985694885},{"id":"https://openalex.org/keywords/information-technology","display_name":"information technology","score":0.7450000047683716},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.9350000023841858},{"id":"https://openalex.org/keywords/customer-performance","display_name":"customer performance","score":0.7250000238418579},{"id":"https://openalex.org/keywords/financial-performance-measures","display_name":"financial performance measures","score":0.8019999861717224},{"id":"https://openalex.org/keywords/management-accounting-systems","display_name":"management accounting systems","score":0.9150000214576721}],"concepts":[{"id":"https://openalex.org/C141571065","wikidata":"https://www.wikidata.org/wiki/Q1771949","display_name":"Performance measurement","level":2,"score":0.6053152084350586},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.579063355922699},{"id":"https://openalex.org/C57660159","wikidata":"https://www.wikidata.org/wiki/Q5196460","display_name":"Customer intelligence","level":5,"score":0.5753151774406433},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5515925884246826},{"id":"https://openalex.org/C31367271","wikidata":"https://www.wikidata.org/wiki/Q5196444","display_name":"Customer advocacy","level":4,"score":0.5514999032020569},{"id":"https://openalex.org/C165672731","wikidata":"https://www.wikidata.org/wiki/Q25047583","display_name":"Organizational performance","level":2,"score":0.5083369612693787},{"id":"https://openalex.org/C98825075","wikidata":"https://www.wikidata.org/wiki/Q485643","display_name":"Customer relationship management","level":2,"score":0.4486525058746338},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.446372389793396},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.43998679518699646},{"id":"https://openalex.org/C43595421","wikidata":"https://www.wikidata.org/wiki/Q7939596","display_name":"Voice of the customer","level":5,"score":0.4377366602420807},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3886839747428894},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3307257294654846},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3065834045410156},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.1602475643157959},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.06429576873779297},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.mar.2007.02.001","doi":"https://doi.org/10.1016/j.mar.2007.02.001","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.mar.2007.02.001","pdf_url":null,"source":{"id":"https://openalex.org/S114140714","display_name":"Management Accounting Research","issn_l":"1044-5005","issn":["1044-5005","1096-1224"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Accounting Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":69,"referenced_works":["https://openalex.org/W508667","https://openalex.org/W29283245","https://openalex.org/W66593852","https://openalex.org/W66701225","https://openalex.org/W74363291","https://openalex.org/W96126854","https://openalex.org/W348087358","https://openalex.org/W951586229","https://openalex.org/W1487557448","https://openalex.org/W1582726798","https://openalex.org/W1587089898","https://openalex.org/W1596432671","https://openalex.org/W1603504818","https://openalex.org/W1811595755","https://openalex.org/W1955934323","https://openalex.org/W1966816881","https://openalex.org/W1968725802","https://openalex.org/W1969721912","https://openalex.org/W1972749319","https://openalex.org/W1976575597","https://openalex.org/W1983392240","https://openalex.org/W1983453730","https://openalex.org/W1985644924","https://openalex.org/W1990126808","https://openalex.org/W1999602567","https://openalex.org/W2002186646","https://openalex.org/W2006397719","https://openalex.org/W2006760876","https://openalex.org/W2008314976","https://openalex.org/W2010967894","https://openalex.org/W2011847416","https://openalex.org/W2014314145","https://openalex.org/W2016208422","https://openalex.org/W2019027618","https://openalex.org/W2019475354","https://openalex.org/W2024151941","https://openalex.org/W2025926893","https://openalex.org/W2037894668","https://openalex.org/W2046587412","https://openalex.org/W2048368617","https://openalex.org/W2050187944","https://openalex.org/W2057942117","https://openalex.org/W2059442208","https://openalex.org/W2064737271","https://openalex.org/W2067429977","https://openalex.org/W2072612324","https://openalex.org/W2076057132","https://openalex.org/W2078049569","https://openalex.org/W2082238712","https://openalex.org/W2083247102","https://openalex.org/W2083651510","https://openalex.org/W2094497375","https://openalex.org/W2106375545","https://openalex.org/W2135871035","https://openalex.org/W2144677477","https://openalex.org/W2150369887","https://openalex.org/W2289556589","https://openalex.org/W2344503457","https://openalex.org/W2396060597","https://openalex.org/W2811485533","https://openalex.org/W2942002327","https://openalex.org/W3022479487","https://openalex.org/W3123446661","https://openalex.org/W3123883118","https://openalex.org/W3151727758","https://openalex.org/W4230254158","https://openalex.org/W4249611917","https://openalex.org/W6602696266","https://openalex.org/W6634685381"],"related_works":["https://openalex.org/W3118480015","https://openalex.org/W2016208422","https://openalex.org/W2033141485","https://openalex.org/W3122164822","https://openalex.org/W6982549576","https://openalex.org/W4375834711","https://openalex.org/W2319393959","https://openalex.org/W2290006305","https://openalex.org/W4232156089","https://openalex.org/W2736912225"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":11},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":8},{"year":2018,"cited_by_count":13},{"year":2017,"cited_by_count":14},{"year":2016,"cited_by_count":8},{"year":2015,"cited_by_count":11},{"year":2014,"cited_by_count":11},{"year":2013,"cited_by_count":11},{"year":2012,"cited_by_count":14}],"updated_date":"2026-10-31T12:09:11.096373","created_date":"2016-06-24T00:00:00"}