{"id":"https://openalex.org/W2084584418","doi":"https://doi.org/10.1007/bf01158693","title":"Little laws for utility processes and waiting times in queues","display_name":"Little laws for utility processes and waiting times in queues","publication_year":1994,"publication_date":"1994-03-01","ids":{"openalex":"https://openalex.org/W2084584418","doi":"https://doi.org/10.1007/bf01158693","mag":"2084584418"},"language":"en","primary_location":{"id":"doi:10.1007/bf01158693","doi":"https://doi.org/10.1007/bf01158693","is_oa":false,"landing_page_url":"https://doi.org/10.1007/bf01158693","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","0340-4384","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","dongbi-c","jufo-1","norway-1","poland-70","russia-white-list-3","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003761238","display_name":"Richard F. Serfozo","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I130701444","display_name":"Georgia Institute of Technology","ror":"https://ror.org/01zkghx44","country_code":"US","type":"education","lineage":["https://openalex.org/I130701444"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Richard F. Serfozo","raw_affiliation_strings":["Industrial and Systems Engineering, Georgia Institute of Technology, 30332, Atlanta, GA, USA","Industrial and Systems Engineering, Georgia Institute of Technology, Atlanta, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Industrial and Systems Engineering, Georgia Institute of Technology, 30332, Atlanta, GA, USA","institution_ids":["https://openalex.org/I130701444"]},{"raw_affiliation_string":"Industrial and Systems Engineering, Georgia Institute of Technology, Atlanta, USA","institution_ids":["https://openalex.org/I130701444"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5003761238"],"corresponding_institution_ids":["https://openalex.org/I130701444"],"apc_list":{"value":3090,"currency":"USD","value_usd":3090},"apc_paid":null,"fwci":0.8467,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.79846379,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":"17","issue":"1-2","first_page":"137","last_page":"181"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13500","display_name":"Probability and Statistical Research","score":0.0,"subfield":{"id":"https://openalex.org/subfields/2613","display_name":"Statistics and Probability"},"field":{"id":"https://openalex.org/fields/26","display_name":"Mathematics"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13553","display_name":"Age of Information Optimization","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/little-s-law","display_name":"Little's law","score":0.996999979019165},{"id":"https://openalex.org/keywords/waiting-time","display_name":"waiting time","score":0.871999979019165},{"id":"https://openalex.org/keywords/queue-length","display_name":"queue length","score":0.753000020980835},{"id":"https://openalex.org/keywords/arrival-rate","display_name":"arrival rate","score":0.7480000257492065},{"id":"https://openalex.org/keywords/regeneration","display_name":"regeneration","score":0.9229999780654907},{"id":"https://openalex.org/keywords/markovian-queues","display_name":"Markovian queues","score":0.8460000157356262},{"id":"https://openalex.org/keywords/stationary-queues","display_name":"stationary queues","score":0.7630000114440918},{"id":"https://openalex.org/keywords/necessary-and-sufficient-conditions","display_name":"necessary and sufficient conditions","score":0.8579999804496765}],"concepts":[{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.676506757736206},{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.662453830242157},{"id":"https://openalex.org/C188198153","wikidata":"https://www.wikidata.org/wiki/Q1613840","display_name":"Limiting","level":2,"score":0.5132198333740234},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.4976864159107208},{"id":"https://openalex.org/C2986422491","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing system","level":3,"score":0.4468103349208832},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4225141704082489},{"id":"https://openalex.org/C159886148","wikidata":"https://www.wikidata.org/wiki/Q176645","display_name":"Markov process","level":2,"score":0.41769102215766907},{"id":"https://openalex.org/C28826006","wikidata":"https://www.wikidata.org/wiki/Q33521","display_name":"Applied mathematics","level":1,"score":0.40657731890678406},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.4057117700576782},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.13307508826255798},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.07931625843048096},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/bf01158693","doi":"https://doi.org/10.1007/bf01158693","is_oa":false,"landing_page_url":"https://doi.org/10.1007/bf01158693","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","0340-4384","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","dongbi-c","jufo-1","norway-1","poland-70","russia-white-list-3","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":77,"referenced_works":["https://openalex.org/W89566378","https://openalex.org/W1481778483","https://openalex.org/W1488584612","https://openalex.org/W1515687042","https://openalex.org/W1563163667","https://openalex.org/W1566442329","https://openalex.org/W1576140702","https://openalex.org/W1576697293","https://openalex.org/W1846465010","https://openalex.org/W1969206738","https://openalex.org/W1976929364","https://openalex.org/W1983864452","https://openalex.org/W1987750588","https://openalex.org/W1990495495","https://openalex.org/W1990510774","https://openalex.org/W1992566998","https://openalex.org/W2001360225","https://openalex.org/W2004130186","https://openalex.org/W2010863087","https://openalex.org/W2012238637","https://openalex.org/W2015198187","https://openalex.org/W2019171085","https://openalex.org/W2020563277","https://openalex.org/W2023795548","https://openalex.org/W2030164239","https://openalex.org/W2030453194","https://openalex.org/W2031692235","https://openalex.org/W2032237051","https://openalex.org/W2034594561","https://openalex.org/W2037674184","https://openalex.org/W2042075763","https://openalex.org/W2044742293","https://openalex.org/W2048949168","https://openalex.org/W2051782809","https://openalex.org/W2052197092","https://openalex.org/W2054396990","https://openalex.org/W2055991336","https://openalex.org/W2065429580","https://openalex.org/W2070218157","https://openalex.org/W2078373035","https://openalex.org/W2083659451","https://openalex.org/W2103954189","https://openalex.org/W2109341366","https://openalex.org/W2125569171","https://openalex.org/W2137306058","https://openalex.org/W2153919611","https://openalex.org/W2157995737","https://openalex.org/W2177122501","https://openalex.org/W2313858287","https://openalex.org/W2314773413","https://openalex.org/W2316024590","https://openalex.org/W2316227538","https://openalex.org/W2316583287","https://openalex.org/W2316728884","https://openalex.org/W2317052836","https://openalex.org/W2317190446","https://openalex.org/W2317270542","https://openalex.org/W2319456649","https://openalex.org/W2322525137","https://openalex.org/W2325237080","https://openalex.org/W2329278051","https://openalex.org/W2329616260","https://openalex.org/W2334041537","https://openalex.org/W2484680793","https://openalex.org/W2556140264","https://openalex.org/W2799931870","https://openalex.org/W3027768093","https://openalex.org/W4207055091","https://openalex.org/W4214879293","https://openalex.org/W4233064940","https://openalex.org/W4234908614","https://openalex.org/W4253259251","https://openalex.org/W4285719527","https://openalex.org/W4298337547","https://openalex.org/W4300204279","https://openalex.org/W4302375333","https://openalex.org/W4400544856"],"related_works":["https://openalex.org/W4244952157","https://openalex.org/W2195045267","https://openalex.org/W4237692806","https://openalex.org/W1547566848","https://openalex.org/W799796297","https://openalex.org/W4253384529","https://openalex.org/W4236712469","https://openalex.org/W2319456649","https://openalex.org/W2128956070","https://openalex.org/W2164732770"],"abstract_inverted_index":null,"counts_by_year":[{"year":2021,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2016-06-24T00:00:00"}
