{"id":"https://openalex.org/W2080901704","doi":"https://doi.org/10.1300/j002v28n01_05","title":"The American Attitude Toward Hospitality Service Employment","display_name":"The American Attitude Toward Hospitality Service Employment","publication_year":1998,"publication_date":"1998-10-05","ids":{"openalex":"https://openalex.org/W2080901704","doi":"https://doi.org/10.1300/j002v28n01_05","mag":"2080901704"},"language":"en","primary_location":{"id":"doi:10.1300/j002v28n01_05","doi":"https://doi.org/10.1300/j002v28n01_05","is_oa":false,"landing_page_url":"https://doi.org/10.1300/j002v28n01_05","pdf_url":null,"source":{"id":"https://openalex.org/S192554527","display_name":"Marriage & Family Review","issn_l":"0149-4929","issn":["0149-4929","1540-9635"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Marriage & Family Review","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5067518299","display_name":"Nancy Loman Scanlon","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I86501945","display_name":"University of Delaware","ror":"https://ror.org/01sbq1a82","country_code":"US","type":"education","lineage":["https://openalex.org/I86501945"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Nancy Loman Scanlon","raw_affiliation_strings":["University of Delaware, 460 West Chestnut Hill Road, Newark, DE, 19713, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Delaware, 460 West Chestnut Hill Road, Newark, DE, 19713, USA","institution_ids":["https://openalex.org/I86501945"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5067518299"],"corresponding_institution_ids":["https://openalex.org/I86501945"],"apc_list":null,"apc_paid":null,"fwci":3.256,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.9010989,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":null,"biblio":{"volume":"28","issue":"1-2","first_page":"93","last_page":"107"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.8457000255584717,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.8457000255584717,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.043299999088048935,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12415","display_name":"Employer Branding and e-HRM","score":0.04039999842643738,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/hospitality-employment","display_name":"hospitality work","score":0.7919999957084656},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":0.5130000114440918},{"id":"https://openalex.org/keywords/business-practices","display_name":"organizational practices","score":0.4399999976158142},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.34200000762939453},{"id":"https://openalex.org/keywords/hospitality-industry-workforce","display_name":"hospitality industry workforce","score":0.460999995470047}],"concepts":[{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.8694176077842712},{"id":"https://openalex.org/C2778120531","wikidata":"https://www.wikidata.org/wiki/Q661062","display_name":"Connotation","level":2,"score":0.6886880397796631},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.630850613117218},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.6078061461448669},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5854129791259766},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5202732682228088},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4891281723976135},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.44529348611831665},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.41811397671699524},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4054117202758789},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3524143695831299},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3154568672180176},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.2349628210067749},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.05779999494552612},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1300/j002v28n01_05","doi":"https://doi.org/10.1300/j002v28n01_05","is_oa":false,"landing_page_url":"https://doi.org/10.1300/j002v28n01_05","pdf_url":null,"source":{"id":"https://openalex.org/S192554527","display_name":"Marriage & Family Review","issn_l":"0149-4929","issn":["0149-4929","1540-9635"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Marriage & Family Review","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":1.0,"id":"https://metadata.un.org/sdg/8"}],"sustainable_development_goals_aurora":[{"display_name":"Decent work and economic growth","score":0.7099999785423279,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W570330529","https://openalex.org/W572428139","https://openalex.org/W576079357","https://openalex.org/W1486836556","https://openalex.org/W1493949354","https://openalex.org/W1518795718","https://openalex.org/W1564265903","https://openalex.org/W1564995812","https://openalex.org/W1969472325","https://openalex.org/W1975494228","https://openalex.org/W2025449825","https://openalex.org/W2053300009","https://openalex.org/W2138364263","https://openalex.org/W2318826261","https://openalex.org/W2937196195","https://openalex.org/W4236365747","https://openalex.org/W4399963726"],"related_works":["https://openalex.org/W3212951352","https://openalex.org/W2161291375","https://openalex.org/W2587796924","https://openalex.org/W2969833504","https://openalex.org/W3043670901","https://openalex.org/W3197456801","https://openalex.org/W2076675052","https://openalex.org/W7095248489","https://openalex.org/W3192487390","https://openalex.org/W1977301471"],"abstract_inverted_index":{"SUMMARY":[0],"As":[1],"one":[2],"of":[3,7,24,38,57,71,84],"the":[4,10,29,36,54,58,69,82],"major":[5],"sources":[6],"employment":[8,23,65],"in":[9,16,41,77],"United":[11],"States,":[12],"10.1":[13],"million":[14,27],"employees":[15,86],"1995":[17],"(AHMA":[18],"1997,":[19],"1),":[20],"with":[21],"expected":[22],"over":[25],"14":[26],"by":[28],"year":[30],"2005,":[31],"it":[32],"is":[33],"important":[34],"that":[35,74],"perception":[37],"\u2018being":[39],"employed\u2019":[40],"a":[42,46],"hospitality-related":[43],"job":[44],"conveys":[45],"positive":[47],"connotation.":[48],"This":[49],"article":[50],"seeks":[51],"to":[52,67,87],"identify":[53],"root":[55],"causes":[56],"less-than-positive":[59],"American":[60],"attitude":[61],"toward":[62],"hospitality":[63],"service":[64],"and":[66,90],"present":[68],"results":[70],"recent":[72],"research":[73],"identifies":[75],"ways":[76],"which":[78],"employers":[79],"can":[80],"meet":[81],"needs":[83],"prospective":[85],"provide":[88],"meaningful":[89],"satisfying":[91],"workplaces.":[92]},"counts_by_year":[],"updated_date":"2026-08-15T07:11:24.734988","created_date":"2016-06-24T00:00:00"}