{"id":"https://openalex.org/W2080415263","doi":"https://doi.org/10.1016/j.eswa.2004.12.039","title":"A fuzzy logic-based system for assessing the level of business-to-consumer (B2C) trust in electronic commerce","display_name":"A fuzzy logic-based system for assessing the level of business-to-consumer (B2C) trust in electronic commerce","publication_year":2005,"publication_date":"2005-01-13","ids":{"openalex":"https://openalex.org/W2080415263","doi":"https://doi.org/10.1016/j.eswa.2004.12.039","mag":"2080415263"},"language":"en","primary_location":{"id":"doi:10.1016/j.eswa.2004.12.039","doi":"https://doi.org/10.1016/j.eswa.2004.12.039","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.eswa.2004.12.039","pdf_url":null,"source":{"id":"https://openalex.org/S13144211","display_name":"Expert Systems with Applications","issn_l":"0957-4174","issn":["0957-4174","1873-6793"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","ccf-c","cwts-core","dongbi-c","doyens","fnege-3","jufo-2","ki-jl-2","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Expert Systems with Applications","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5067648424","display_name":"Fahim Akhter","orcid":"https://orcid.org/0000-0003-3748-3475","observed_orcids":["https://orcid.org/0000-0003-3748-3475"]},"institutions":[{"id":"https://openalex.org/I91044093","display_name":"Zayed University","ror":"https://ror.org/03snqfa66","country_code":"AE","type":"education","lineage":["https://openalex.org/I91044093"]}],"countries":["AE"],"is_corresponding":true,"raw_author_name":"F AKHTER","raw_affiliation_strings":["College of Information Systems, Zayed University, Box 19282, Dubai, UAE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Information Systems, Zayed University, Box 19282, Dubai, UAE","institution_ids":["https://openalex.org/I91044093"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082158620","display_name":"David Hobbs","orcid":"https://orcid.org/0000-0003-1164-3899","observed_orcids":["https://orcid.org/0000-0003-1164-3899"]},"institutions":[{"id":"https://openalex.org/I139894009","display_name":"University of Bradford","ror":"https://ror.org/00vs8d940","country_code":"GB","type":"education","lineage":["https://openalex.org/I139894009"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"D HOBBS","raw_affiliation_strings":["University of Bradford, Bradford, West, Yorkshire, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Bradford, Bradford, West, Yorkshire, UK","institution_ids":["https://openalex.org/I139894009"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027966392","display_name":"Zakaria Maamar","orcid":"https://orcid.org/0000-0003-4462-8337","observed_orcids":["https://orcid.org/0000-0003-4462-8337"]},"institutions":[{"id":"https://openalex.org/I91044093","display_name":"Zayed University","ror":"https://ror.org/03snqfa66","country_code":"AE","type":"education","lineage":["https://openalex.org/I91044093"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Z MAAMAR","raw_affiliation_strings":["Zayed University, Dubai, UAE","Zayed University, Dubai, Uae#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Zayed University, Dubai, UAE","institution_ids":["https://openalex.org/I91044093"]},{"raw_affiliation_string":"Zayed University, Dubai, Uae#TAB#","institution_ids":["https://openalex.org/I91044093"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5067648424"],"corresponding_institution_ids":["https://openalex.org/I91044093"],"apc_list":{"value":3500,"currency":"USD","value_usd":3500},"apc_paid":null,"fwci":2.1048,"has_fulltext":false,"cited_by_count":43,"citation_normalized_percentile":{"value":0.88460259,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"28","issue":"4","first_page":"623","last_page":"628"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9434000253677368,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9434000253677368,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.013500000350177288,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.004900000058114529,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-commerce","display_name":"e-commerce","score":0.8040000200271606},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"fuzzy logic","score":0.9039999842643738},{"id":"https://openalex.org/keywords/trust-evaluation","display_name":"trust evaluation","score":0.7170000076293945},{"id":"https://openalex.org/keywords/internet-security","display_name":"internet security","score":0.5389999747276306},{"id":"https://openalex.org/keywords/user-familiarity","display_name":"user familiarity","score":0.6050000190734863},{"id":"https://openalex.org/keywords/web-design","display_name":"web design","score":0.902999997138977},{"id":"https://openalex.org/keywords/competitiveness","display_name":"competitiveness","score":0.8529999852180481},{"id":"https://openalex.org/keywords/purchase-decision","display_name":"purchase decision","score":0.6010000109672546}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7358850836753845},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.6208263635635376},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.5964404940605164},{"id":"https://openalex.org/C148220186","wikidata":"https://www.wikidata.org/wiki/Q7111912","display_name":"Outcome (game theory)","level":2,"score":0.5238064527511597},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.5110205411911011},{"id":"https://openalex.org/C137308460","wikidata":"https://www.wikidata.org/wiki/Q1752161","display_name":"Consumer-to-business","level":3,"score":0.5039557814598083},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4712422490119934},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3088250160217285},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.2172841727733612},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.20162078738212585},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C144237770","wikidata":"https://www.wikidata.org/wiki/Q747534","display_name":"Mathematical economics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.eswa.2004.12.039","doi":"https://doi.org/10.1016/j.eswa.2004.12.039","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.eswa.2004.12.039","pdf_url":null,"source":{"id":"https://openalex.org/S13144211","display_name":"Expert Systems with Applications","issn_l":"0957-4174","issn":["0957-4174","1873-6793"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","ccf-c","cwts-core","dongbi-c","doyens","fnege-3","jufo-2","ki-jl-2","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Expert Systems with Applications","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W1543820402","https://openalex.org/W1607789910","https://openalex.org/W2003074513","https://openalex.org/W2081021840"],"related_works":["https://openalex.org/W4230968953","https://openalex.org/W181810953","https://openalex.org/W4236669961","https://openalex.org/W4232691105","https://openalex.org/W50715252","https://openalex.org/W1974441909","https://openalex.org/W2296209046","https://openalex.org/W2181779931","https://openalex.org/W2058200715","https://openalex.org/W2097867328"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":3},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":2}],"updated_date":"2026-11-06T12:05:46.655746","created_date":"2016-06-24T00:00:00"}