{"id":"https://openalex.org/W2076943032","doi":"https://doi.org/10.1108/08876040810871192","title":"Determinants of the speed of elimination decision making in financial services","display_name":"Determinants of the speed of elimination decision making in financial services","publication_year":2008,"publication_date":"2008-05-23","ids":{"openalex":"https://openalex.org/W2076943032","doi":"https://doi.org/10.1108/08876040810871192","mag":"2076943032"},"language":"en","primary_location":{"id":"doi:10.1108/08876040810871192","doi":"https://doi.org/10.1108/08876040810871192","is_oa":false,"landing_page_url":"https://doi.org/10.1108/08876040810871192","pdf_url":null,"source":{"id":"https://openalex.org/S180851279","display_name":"Journal of Services Marketing","issn_l":"0887-6045","issn":["0887-6045","2054-1651"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Services Marketing","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055944530","display_name":"Paraskevas C. Argouslidis","orcid":"https://orcid.org/0000-0003-3570-1029","observed_orcids":["https://orcid.org/0000-0003-3570-1029"]},"institutions":[{"id":"https://openalex.org/I73142707","display_name":"Athens University of Economics and Business","ror":"https://ror.org/03s262162","country_code":"GR","type":"education","lineage":["https://openalex.org/I73142707"]}],"countries":["GR"],"is_corresponding":true,"raw_author_name":"Paraskevas C. Argouslidis","raw_affiliation_strings":["Department of Marketing and Communication, Athens University of Economics and Business, Athens, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing and Communication, Athens University of Economics and Business, Athens, Greece","institution_ids":["https://openalex.org/I73142707"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5055944530"],"corresponding_institution_ids":["https://openalex.org/I73142707"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.29824561,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"22","issue":"3","first_page":"237","last_page":"254"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13963","display_name":"Organizational Management and Leadership","score":0.6923999786376953,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13963","display_name":"Organizational Management and Leadership","score":0.6923999786376953,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14014","display_name":"Transportation Systems and Infrastructure","score":0.07320000231266022,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10344","display_name":"Management and Organizational Studies","score":0.045499999076128006,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/decision-making-speed","display_name":"decision-making speed","score":0.7639999985694885},{"id":"https://openalex.org/keywords/financial-services","display_name":"financial services","score":0.8159999847412109},{"id":"https://openalex.org/keywords/market-orientation","display_name":"market orientation","score":0.9539999961853027},{"id":"https://openalex.org/keywords/formalization","display_name":"formalization","score":0.9049999713897705},{"id":"https://openalex.org/keywords/technological-change","display_name":"technological change","score":0.9940000176429749},{"id":"https://openalex.org/keywords/banking-products","display_name":"banking products","score":0.5600000023841858},{"id":"https://openalex.org/keywords/insurance-products","display_name":"insurance products","score":0.9909999966621399},{"id":"https://openalex.org/keywords/mortgage-products","display_name":"mortgage products","score":0.9869999885559082},{"id":"https://openalex.org/keywords/delivery-methods","display_name":"delivery methods","score":0.7990000247955322},{"id":"https://openalex.org/keywords/organizational-decision-making","display_name":"organizational decision-making","score":0.453000009059906}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6806767582893372},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.5958623290061951},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4387666583061218},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.43403440713882446}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/08876040810871192","doi":"https://doi.org/10.1108/08876040810871192","is_oa":false,"landing_page_url":"https://doi.org/10.1108/08876040810871192","pdf_url":null,"source":{"id":"https://openalex.org/S180851279","display_name":"Journal of Services Marketing","issn_l":"0887-6045","issn":["0887-6045","2054-1651"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Services Marketing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.6499999761581421,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":61,"referenced_works":["https://openalex.org/W37929039","https://openalex.org/W141757049","https://openalex.org/W295369217","https://openalex.org/W645415914","https://openalex.org/W646670760","https://openalex.org/W1493336442","https://openalex.org/W1555998012","https://openalex.org/W1909307314","https://openalex.org/W1966272712","https://openalex.org/W1967968613","https://openalex.org/W1980956348","https://openalex.org/W1983905105","https://openalex.org/W1988744738","https://openalex.org/W1989530844","https://openalex.org/W1991062504","https://openalex.org/W1993453783","https://openalex.org/W1996885107","https://openalex.org/W1997470043","https://openalex.org/W2001579773","https://openalex.org/W2013941272","https://openalex.org/W2018897006","https://openalex.org/W2020929422","https://openalex.org/W2021099416","https://openalex.org/W2027459858","https://openalex.org/W2042421354","https://openalex.org/W2050855721","https://openalex.org/W2056671394","https://openalex.org/W2064808927","https://openalex.org/W2068370738","https://openalex.org/W2068424042","https://openalex.org/W2071983629","https://openalex.org/W2074058606","https://openalex.org/W2079517683","https://openalex.org/W2080542672","https://openalex.org/W2092112884","https://openalex.org/W2100476862","https://openalex.org/W2113690011","https://openalex.org/W2120268201","https://openalex.org/W2123473732","https://openalex.org/W2131143493","https://openalex.org/W2132063760","https://openalex.org/W2141116345","https://openalex.org/W2149416012","https://openalex.org/W2150238850","https://openalex.org/W2157081873","https://openalex.org/W2159629665","https://openalex.org/W2160294795","https://openalex.org/W2164324358","https://openalex.org/W2167635394","https://openalex.org/W2169838530","https://openalex.org/W2313979614","https://openalex.org/W2317869577","https://openalex.org/W2319171649","https://openalex.org/W2325953442","https://openalex.org/W2484212887","https://openalex.org/W2769911796","https://openalex.org/W3015634246","https://openalex.org/W3021910794","https://openalex.org/W3121283965","https://openalex.org/W4239336557","https://openalex.org/W4255200474"],"related_works":["https://openalex.org/W2013431259","https://openalex.org/W1588832598","https://openalex.org/W2035952796","https://openalex.org/W569610935","https://openalex.org/W1966272712","https://openalex.org/W2065159971","https://openalex.org/W6888828008","https://openalex.org/W1986278444","https://openalex.org/W2042421354","https://openalex.org/W1979760148"],"abstract_inverted_index":{"Abstract":[0],"Purpose":[1],"\u2013":[2,67,89,162,217],"Drawing":[3],"upon":[4],"theory":[5],"on":[6,178],"organizational":[7,179,245],"decision":[8,233,238,246],"speed,":[9],"this":[10,181],"study":[11,182,219],"aims":[12],"to":[13,75,165,224,237],"take":[14],"a":[15,72,76,137,193,211,231,241,252],"first":[16,194,222],"step":[17],"toward":[18],"an":[19,38,166],"understanding":[20],"of":[21,25,36,47,54,57,80,96,113,120,168,196,200,213,244],"the":[22,26,34,41,48,55,58,62,94,111,114,118,121,129,154,157,198,221,226],"temporal":[23],"aspect":[24,243],"elimination":[27,59,63,97,122,135,228],"decision\u2010making":[28],"process":[29,35,124,229],"in":[30,45,235],"financial":[31,83],"services":[32],"(i.e.":[33,230,240],"withdrawing":[37],"item":[39,130],"from":[40],"product":[42,102],"line)":[43],"and":[44,51,61,110,148],"particular":[46],"organizational,":[49],"product\u2010specific":[50],"environmental":[52],"determinants":[53],"speed":[56,95,119,239],"decision\u2010reaching":[60,98],"implementation":[64,123],"processes.":[65],"Design/methodology/approach":[66],"Data":[68],"were":[69],"collected":[70],"through":[71],"mail":[73],"survey":[74],"stratified":[77],"random":[78],"sample":[79],"500":[81],"UK":[82],"institutions,":[84],"yielding":[85],"167":[86],"returns.":[87],"Findings":[88],"The":[90,187,218],"paper":[91],"finds":[92],"first,":[93],"is":[99,125,132,136,152],"shaped":[100],"by":[101,127,144,149,175,210],"line":[103,202],"length,":[104],"market":[105],"orientation,":[106],"formalization,":[107],"technological":[108],"change,":[109],"austerity":[112],"regulatory":[115],"context.":[116],"Second,":[117],"influenced":[126],"whether":[128,150],"that":[131],"considered":[133],"for":[134,153],"typical":[138],"bank,":[139],"insurance,":[140],"or":[141,156,208],"mortgage":[142],"product,":[143],"its":[145],"delivery":[146],"method,":[147],"it":[151,250],"retail":[155],"corporate":[158],"market.":[159],"Practical":[160],"implications":[161],"By":[163],"responding":[164],"array":[167],"issues":[169],"highlighted":[170],"as":[171],"important":[172],"research":[173],"directions":[174],"previous":[176],"studies":[177],"decision\u2010speed,":[180],"has":[183],"useful":[184],"theoretical":[185],"implications.":[186],"findings":[188],"also":[189],"provide":[190],"practitioners":[191],"with":[192],"picture":[195],"how":[197],"pace":[199],"their":[201],"rationalization":[203],"plans":[204],"may":[205],"be":[206],"impeded":[207],"accelerated":[209],"set":[212],"contextual":[214],"factors.":[215],"Originality/value":[216],"represents":[220],"attempt":[223],"examine":[225],"service":[227],"marketing":[232],"area)":[234],"relation":[236],"central":[242],"making).":[247],"As":[248],"such,":[249],"makes":[251],"clear":[253],"inter\u2010disciplinary":[254],"contribution.":[255]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2015,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}