{"id":"https://openalex.org/W2076329090","doi":"https://doi.org/10.1108/eb055102","title":"Advice \u2014 the Cinderella Service of ACAS?","display_name":"Advice \u2014 the Cinderella Service of ACAS?","publication_year":1987,"publication_date":"1987-04-01","ids":{"openalex":"https://openalex.org/W2076329090","doi":"https://doi.org/10.1108/eb055102","mag":"2076329090"},"language":"en","primary_location":{"id":"doi:10.1108/eb055102","doi":"https://doi.org/10.1108/eb055102","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eb055102","pdf_url":null,"source":{"id":"https://openalex.org/S34542846","display_name":"Employee Relations","issn_l":"0142-5455","issn":["0142-5455","1758-7069"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Employee Relations","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013725151","display_name":"Ian Brough","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Ian Brough","raw_affiliation_strings":["Department of Management Studies, Scottish College of Textiles, Galashiels"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management Studies, Scottish College of Textiles, Galashiels","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5013725151"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.0194,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.89389581,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"9","issue":"4","first_page":"22","last_page":"27"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11421","display_name":"Labor Movements and Unions","score":0.7588000297546387,"subfield":{"id":"https://openalex.org/subfields/1410","display_name":"Industrial relations"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11421","display_name":"Labor Movements and Unions","score":0.7588000297546387,"subfield":{"id":"https://openalex.org/subfields/1410","display_name":"Industrial relations"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13088","display_name":"Legal and Labor Studies","score":0.10610000044107437,"subfield":{"id":"https://openalex.org/subfields/1410","display_name":"Industrial relations"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14003","display_name":"Labor Law and Work Dynamics","score":0.039400000125169754,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/acas","display_name":"ACAS","score":0.949999988079071},{"id":"https://openalex.org/keywords/advisory-services","display_name":"advisory services","score":0.5580000281333923},{"id":"https://openalex.org/keywords/small-business","display_name":"small business","score":0.75},{"id":"https://openalex.org/keywords/rural-industry","display_name":"rural industry","score":0.7730000019073486},{"id":"https://openalex.org/keywords/client-satisfaction","display_name":"client satisfaction","score":0.5559999942779541},{"id":"https://openalex.org/keywords/survey-representativeness","display_name":"survey representativeness","score":0.8169999718666077},{"id":"https://openalex.org/keywords/nonresponse-bias","display_name":"nonresponse bias","score":0.7590000033378601},{"id":"https://openalex.org/keywords/scotland","display_name":"Scotland","score":0.33799999952316284}],"concepts":[{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.691552460193634},{"id":"https://openalex.org/C2779955035","wikidata":"https://www.wikidata.org/wiki/Q4686785","display_name":"Advice (programming)","level":2,"score":0.6643291711807251},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.501215934753418},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.43243107199668884},{"id":"https://openalex.org/C2780129039","wikidata":"https://www.wikidata.org/wiki/Q1931107","display_name":"Section (typography)","level":2,"score":0.4186711609363556},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3620993196964264},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3465186357498169},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.13673031330108643},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10730510950088501},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/eb055102","doi":"https://doi.org/10.1108/eb055102","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eb055102","pdf_url":null,"source":{"id":"https://openalex.org/S34542846","display_name":"Employee Relations","issn_l":"0142-5455","issn":["0142-5455","1758-7069"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Employee Relations","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W603187770","https://openalex.org/W2012178753","https://openalex.org/W2069040824","https://openalex.org/W2329153793"],"related_works":["https://openalex.org/W2069040824","https://openalex.org/W2059505879","https://openalex.org/W4401269244","https://openalex.org/W7098165173","https://openalex.org/W2067201091","https://openalex.org/W4401269273","https://openalex.org/W1910972293","https://openalex.org/W4380050515","https://openalex.org/W604207197","https://openalex.org/W1044983490"],"abstract_inverted_index":{"Two":[0],"recent":[1],"studies":[2],"have":[3],"asked":[4],"clients":[5],"for":[6,22],"their":[7],"views":[8,43],"of":[9,12,16,42,76],"the":[10,13,67],"effectiveness":[11],"advisory":[14],"service":[15],"ACAS.":[17],"Both":[18],"found":[19],"strong":[20],"support":[21],"this":[23,74],"service,":[24],"although":[25],"doubts":[26],"are":[27],"expressed":[28],"as":[29],"to":[30,37,47,52,56,73],"whether":[31],"an":[32],"independent":[33],"national":[34],"survey":[35],"managed":[36],"achieve":[38],"a":[39,60],"representative":[40],"cross\u2010section":[41],"given":[44],"considerable":[45],"non\u2010response":[46],"its":[48],"questionnaire.":[49],"ACAS":[50,72],"proved":[51],"be":[53],"especially":[54],"important":[55],"small":[57],"firms":[58],"in":[59,69],"Scottish":[61],"rural":[62],"area,":[63],"calling":[64],"into":[65],"question":[66],"decline":[68],"help":[70],"by":[71],"area":[75],"industry.":[77]},"counts_by_year":[],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}
