{"id":"https://openalex.org/W2075394355","doi":"https://doi.org/10.1108/09526861111139188","title":"Performance evaluation of knowledge management among hospital employees","display_name":"Performance evaluation of knowledge management among hospital employees","publication_year":2011,"publication_date":"2011-06-14","ids":{"openalex":"https://openalex.org/W2075394355","doi":"https://doi.org/10.1108/09526861111139188","mag":"2075394355","pmid":"https://pubmed.ncbi.nlm.nih.gov/21916089"},"language":"en","primary_location":{"id":"doi:10.1108/09526861111139188","doi":"https://doi.org/10.1108/09526861111139188","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09526861111139188","pdf_url":null,"source":{"id":"https://openalex.org/S12726761","display_name":"International Journal of Health Care Quality Assurance","issn_l":"0952-6862","issn":["0952-6862","1758-6542"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","dongbi-c","erih-plus","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Health Care Quality Assurance","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5109188061","display_name":"Ying\u2010Ying Chang","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I25251306","display_name":"Yuanpei University","ror":"https://ror.org/02jb3jv25","country_code":"TW","type":"education","lineage":["https://openalex.org/I25251306"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Ying\u2010Ying Chang","raw_affiliation_strings":["Department of Business Administrition, Yuanpei University, Hsinchu, Taiwan. lynnchang@mail.ypu.edu.tw","Department of Business Administrition, Yuanpei University, Hsinchu, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administrition, Yuanpei University, Hsinchu, Taiwan. lynnchang@mail.ypu.edu.tw","institution_ids":["https://openalex.org/I25251306"]},{"raw_affiliation_string":"Department of Business Administrition, Yuanpei University, Hsinchu, Taiwan","institution_ids":["https://openalex.org/I25251306"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013095387","display_name":"Pi\u2010Fang Hsu","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I68348662","display_name":"Shih Hsin University","ror":"https://ror.org/03ynprv96","country_code":"TW","type":"education","lineage":["https://openalex.org/I68348662"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Pi\u2010Fang Hsu","raw_affiliation_strings":["Department of Communications Management, Shih Hsin University, Taipei, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Communications Management, Shih Hsin University, Taipei, Taiwan","institution_ids":["https://openalex.org/I68348662"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Min\u2010Hua Li","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210155547","display_name":"Cardinal Tien Hospital","ror":"https://ror.org/04ksqpz49","country_code":"TW","type":"healthcare","lineage":["https://openalex.org/I4210155547"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Min\u2010Hua Li","raw_affiliation_strings":["Cardinal Tien Hospital, Hsin Chu Mercy Branch, Hsinchu, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cardinal Tien Hospital, Hsin Chu Mercy Branch, Hsinchu, Taiwan","institution_ids":["https://openalex.org/I4210155547"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043606287","display_name":"Chingching Chang","orcid":"https://orcid.org/0000-0003-0551-3190","observed_orcids":["https://orcid.org/0000-0003-0551-3190"]},"institutions":[{"id":"https://openalex.org/I191969501","display_name":"National Taipei University of Nursing and Health Science","ror":"https://ror.org/019z71f50","country_code":"TW","type":"education","lineage":["https://openalex.org/I191969501"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Ching\u2010Ching Chang","raw_affiliation_strings":["National Taipei College of Nursing, Taipei, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Taipei College of Nursing, Taipei, Taiwan","institution_ids":["https://openalex.org/I191969501"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.1132,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.9160401,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"24","issue":"5","first_page":"348","last_page":"365"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.33230000734329224,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.33230000734329224,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12815","display_name":"Management and Organizational Practices","score":0.19449999928474426,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.08219999819993973,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":0.9980000257492065},{"id":"https://openalex.org/keywords/hospital-staff","display_name":"hospital staff","score":0.9810000061988831},{"id":"https://openalex.org/keywords/knowledge-management-enablers","display_name":"knowledge management enablers","score":0.8550000190734863},{"id":"https://openalex.org/keywords/employee-cognition","display_name":"employee cognition","score":0.4099999964237213},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.7310000061988831},{"id":"https://openalex.org/keywords/hospital-management","display_name":"hospital management","score":0.5490000247955322},{"id":"https://openalex.org/keywords/regional-hospital","display_name":"regional hospital","score":0.6140000224113464},{"id":"https://openalex.org/keywords/learning-and-growth","display_name":"learning and growth","score":0.5889999866485596},{"id":"https://openalex.org/keywords/internal-processes","display_name":"internal processes","score":0.8450000286102295},{"id":"https://openalex.org/keywords/knowledge-management-policy","display_name":"knowledge management policy","score":0.5270000100135803}],"concepts":[{"id":"https://openalex.org/C22607594","wikidata":"https://www.wikidata.org/wiki/Q5375150","display_name":"Enabling","level":2,"score":0.7115880846977234},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.627673327922821},{"id":"https://openalex.org/C76178495","wikidata":"https://www.wikidata.org/wiki/Q4808784","display_name":"Asset (computer security)","level":2,"score":0.5139269828796387},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.48158907890319824},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.4778323173522949},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.475460946559906},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4433697760105133},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4278808534145355},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.370724081993103},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.34561824798583984},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.15849360823631287},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D003071","descriptor_name":"Cognition","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D004650","descriptor_name":"Employee Performance Appraisal","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D006739","descriptor_name":"Hospital Administration","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007588","descriptor_name":"Job Satisfaction","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007722","descriptor_name":"Health Knowledge, Attitudes, Practice","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007857","descriptor_name":"Leadership","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D010564","descriptor_name":"Personnel, Hospital","qualifier_ui":"Q000523","qualifier_name":"psychology","is_major_topic":true},{"descriptor_ui":"D016134","descriptor_name":"Organizational Policy","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D033183","descriptor_name":"Interdisciplinary Communication","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D058436","descriptor_name":"Knowledge Management","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true}],"locations_count":2,"locations":[{"id":"doi:10.1108/09526861111139188","doi":"https://doi.org/10.1108/09526861111139188","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09526861111139188","pdf_url":null,"source":{"id":"https://openalex.org/S12726761","display_name":"International Journal of Health Care Quality Assurance","issn_l":"0952-6862","issn":["0952-6862","1758-6542"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","dongbi-c","erih-plus","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Health Care Quality Assurance","raw_type":"journal-article"},{"id":"pmid:21916089","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/21916089","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International journal of health care quality assurance","raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","score":0.5683000087738037,"display_name":"Good health and well-being"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":21,"referenced_works":["https://openalex.org/W1487897302","https://openalex.org/W1558046248","https://openalex.org/W1571827357","https://openalex.org/W1585409249","https://openalex.org/W1586291495","https://openalex.org/W1600296154","https://openalex.org/W2065730915","https://openalex.org/W2087291575","https://openalex.org/W2096059703","https://openalex.org/W2098118776","https://openalex.org/W2102430547","https://openalex.org/W2108234571","https://openalex.org/W2108795964","https://openalex.org/W2132791323","https://openalex.org/W2144983726","https://openalex.org/W2397354435","https://openalex.org/W2442488156","https://openalex.org/W2502916116","https://openalex.org/W2543890346","https://openalex.org/W3214833809","https://openalex.org/W6718164490"],"related_works":["https://openalex.org/W3088528685","https://openalex.org/W7217945498","https://openalex.org/W7220330969","https://openalex.org/W2347046181","https://openalex.org/W124722721","https://openalex.org/W2542881860","https://openalex.org/W7133307084","https://openalex.org/W2370093265","https://openalex.org/W2802650065","https://openalex.org/W3014124542"],"abstract_inverted_index":{"PURPOSE:":[0],"The":[1,53,65,89,111,153,165,199],"purpose":[2],"of":[3,11,60,78,109,186,196],"this":[4,51,92,156,208],"study":[5,177,235],"is":[6,104,134],"to":[7,106,119,161,170,220],"investigate":[8],"the":[9,19,24,75,96,107,117,182,194,205,213],"cognition":[10,97],"knowledge":[12],"management":[13,231],"(KM)":[14],"among":[15],"hospital":[16,39,73,118,130,190],"employees":[17],"and":[18,23,34,45,98,127,139,184,193,201,223],"relationship":[20],"between":[21],"KM":[22,25,101,133,144,192,197,227,237],"enabler":[26],"activities":[27,195],"(financial,":[28],"customer,":[29],"internal":[30],"business":[31],"processes,":[32],"learning":[33],"growth)":[35],"in":[36,40,50,74,91,102,116,122,148,155,188,204,207],"a":[37,71,81,137,171,189,229],"regional":[38,72,163],"Taiwan.":[41],"DESIGN/METHODOLOGY/APPROACH:":[42],"Both":[43],"qualitative":[44],"quantitative":[46,66,214],"research":[47,215],"were":[48,68],"used":[49],"study.":[52],"instrument":[54],"was":[55],"conducted":[56],"using":[57],"in-depth":[58],"interviews":[59,206],"three":[61],"policy-makers":[62,112,240],"as":[63,136,210,212,228],"participants.":[64],"data":[67],"collected":[69],"from":[70],"Northern":[76],"part":[77],"Taiwan":[79],"with":[80,129],"77":[82],"percent":[83],"effective":[84],"response":[85],"rate":[86],"(n=154).":[87],"FINDINGS:":[88],"findings":[90,154,166],"paper":[93,157],"indicate":[94],"that":[95],"demand":[99],"for":[100,239],"subordinates":[103,114],"close":[105],"expectations":[108],"policy-makers.":[110],"expect":[113],"working":[115],"be":[120,159,168,218],"brave":[121],"taking":[123],"on":[124],"new":[125,230],"responsibilities":[126],"complying":[128],"operation":[131],"norms.":[132],"emphasized":[135],"powerful":[138],"positive":[140],"asset.":[141],"Moreover,":[142],"understanding":[143],"predicts":[145],"good":[146],"performance":[147],"an":[149],"organization.":[150],"RESEARCH":[151],"LIMITATIONS/IMPLICATIONS:":[152],"can":[158,178],"generalized":[160],"other":[162,221],"hospitals.":[164],"may":[167],"applied":[169],"wider":[172],"population.":[173],"PRACTICAL":[174],"IMPLICATIONS:":[175],"This":[176,234],"provide":[179],"insights":[180],"into":[181],"perceptions":[183,202],"cognitions":[185],"workers":[187],"about":[191],"enablers.":[198],"responses":[200],"observed":[203],"study,":[209],"well":[211],"results":[216],"could":[217],"useful":[219],"hospitals":[222],"individuals":[224],"who":[225,241],"engage":[226],"trend.":[232],"ORIGINALITY/VALUE:":[233],"suggested":[236],"guidelines":[238],"are":[242],"experienced":[243],"managers.":[244]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-10-31T12:09:11.096373","created_date":"2016-06-24T00:00:00"}