{"id":"https://openalex.org/W2072641837","doi":"https://doi.org/10.1080/15531180802446431","title":"Management of \u201cKiller\u201d Indomie Scare and Impact on Consumer Confidence: A Case Study","display_name":"Management of \u201cKiller\u201d Indomie Scare and Impact on Consumer Confidence: A Case Study","publication_year":2008,"publication_date":"2008-10-13","ids":{"openalex":"https://openalex.org/W2072641837","doi":"https://doi.org/10.1080/15531180802446431","mag":"2072641837"},"language":"en","primary_location":{"id":"doi:10.1080/15531180802446431","doi":"https://doi.org/10.1080/15531180802446431","is_oa":false,"landing_page_url":"https://doi.org/10.1080/15531180802446431","pdf_url":null,"source":{"id":"https://openalex.org/S136172864","display_name":"International Journal of Strategic Communication","issn_l":"1553-118X","issn":["1553-118X","1553-1198"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Strategic Communication","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059412126","display_name":"Eno Akpabio","orcid":"https://orcid.org/0000-0002-5569-6194","observed_orcids":["https://orcid.org/0000-0002-5569-6194"]},"institutions":[{"id":"https://openalex.org/I157273133","display_name":"University of Botswana","ror":"https://ror.org/01encsj80","country_code":"BW","type":"education","lineage":["https://openalex.org/I157273133"]}],"countries":["BW"],"is_corresponding":true,"raw_author_name":"Eno Akpabio","raw_affiliation_strings":["University of Botswana, Gaberone, Botswana"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Botswana, Gaberone, Botswana","institution_ids":["https://openalex.org/I157273133"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5059412126"],"corresponding_institution_ids":["https://openalex.org/I157273133"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.38830294,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":96},"biblio":{"volume":"2","issue":"4","first_page":"244","last_page":"252"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.961899995803833,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.961899995803833,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.022700000554323196,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11573","display_name":"Risk Perception and Management","score":0.008200000040233135,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/food-safety-crisis","display_name":"food safety crisis","score":0.7179999947547913},{"id":"https://openalex.org/keywords/consumer-confidence","display_name":"consumer confidence","score":0.7799999713897705},{"id":"https://openalex.org/keywords/fear-appeals","display_name":"fear appeals","score":0.8370000123977661},{"id":"https://openalex.org/keywords/crisis-management","display_name":"crisis management","score":0.7009999752044678},{"id":"https://openalex.org/keywords/consumer-attitudes","display_name":"consumer attitudes","score":0.6470000147819519},{"id":"https://openalex.org/keywords/market-share-recovery","display_name":"market share recovery","score":0.5830000042915344},{"id":"https://openalex.org/keywords/nafdac","display_name":"NAFDAC","score":0.5690000057220459},{"id":"https://openalex.org/keywords/nigeria","display_name":"Nigeria","score":0.5070000290870667}],"concepts":[{"id":"https://openalex.org/C2776811425","wikidata":"https://www.wikidata.org/wiki/Q2839009","display_name":"Allegation","level":2,"score":0.8596173524856567},{"id":"https://openalex.org/C67677051","wikidata":"https://www.wikidata.org/wiki/Q5439364","display_name":"Fear appeal","level":2,"score":0.6788980960845947},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5891368389129639},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5167612433433533},{"id":"https://openalex.org/C2778449503","wikidata":"https://www.wikidata.org/wiki/Q329777","display_name":"Appeal","level":2,"score":0.46726956963539124},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.394885778427124},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.37265950441360474},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.35853511095046997},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.3207932710647583},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.22687259316444397},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.18227055668830872},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.10533031821250916},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/15531180802446431","doi":"https://doi.org/10.1080/15531180802446431","is_oa":false,"landing_page_url":"https://doi.org/10.1080/15531180802446431","pdf_url":null,"source":{"id":"https://openalex.org/S136172864","display_name":"International Journal of Strategic Communication","issn_l":"1553-118X","issn":["1553-118X","1553-1198"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Strategic Communication","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Good health and well-being","score":0.504800021648407,"id":"https://metadata.un.org/sdg/3"},{"display_name":"Zero hunger","score":0.40450000762939453,"id":"https://metadata.un.org/sdg/2"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":3,"referenced_works":["https://openalex.org/W581208901","https://openalex.org/W1485641469","https://openalex.org/W1491649761"],"related_works":["https://openalex.org/W4241125417","https://openalex.org/W4411795524","https://openalex.org/W7204486389","https://openalex.org/W1636009608","https://openalex.org/W2739015976","https://openalex.org/W6929611056","https://openalex.org/W2105519083","https://openalex.org/W2583854834","https://openalex.org/W1526028284","https://openalex.org/W2282923552"],"abstract_inverted_index":{"In":[0],"May":[1],"2004,":[2],"an":[3],"allegation":[4],"that":[5,70,119],"Indomie":[6,37],"noodles":[7,62],"were":[8],"causing":[9],"illness":[10],"and":[11,17,64,102],"death":[12],"started":[13],"making":[14],"the":[15,21,48,56,61,66,73,111],"rounds":[16],"driving":[18],"fear":[19,51],"into":[20],"minds":[22],"of":[23,36,42,50,58],"loyal":[24],"consumers":[25,59,118],"in":[26,79],"Nigeria.":[27],"After":[28],"thorough":[29],"investigations,":[30],"NAFDAC":[31],"gave":[32],"De-United":[33],"Foods,":[34],"makers":[35],"noodles,":[38],"a":[39],"clean":[40],"bill":[41],"health.":[43],"The":[44,94],"study":[45,95],"sought,":[46],"from":[47],"purview":[49],"appeal":[52],"postulation,":[53],"to":[54,60,86,89,117],"determine":[55],"attitude":[57],"during":[63],"after":[65],"crisis.":[67],"Findings":[68],"indicate":[69],"even":[71],"though":[72],"company":[74],"had":[75],"made":[76],"appreciable":[77],"progress":[78],"winning":[80],"back":[81],"consumers'":[82],"confidence":[83],"it":[84],"has":[85],"do":[87],"more":[88],"regain":[90],"lost":[91],"market":[92],"share.":[93],"recommends":[96],"using":[97],"adverts":[98],"featuring":[99],"health":[100],"professionals":[101],"credible":[103],"persons":[104],"who":[105],"would":[106],"be":[107],"depicted":[108],"as":[109,115],"endorsing":[110],"product,":[112],"thus":[113],"serving":[114],"reassurances":[116],"are":[120],"still":[121],"holding":[122],"out.":[123]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}
