{"id":"https://openalex.org/W207245482","doi":null,"title":"Adoption and Use of Internet Banking in Zimbabwe: An Exploratory Study","display_name":"Adoption and Use of Internet Banking in Zimbabwe: An Exploratory Study","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W207245482","mag":"207245482"},"language":"en","primary_location":{"id":"mag:207245482","doi":null,"is_oa":false,"landing_page_url":"https://www.icommercecentral.com/open-access/adoption-and-use-of-internet-banking-in-zimbabwe-an-exploratory-study.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S2765053841","display_name":"The Journal of Internet Banking and Commerce","issn_l":"1204-5357","issn":["1204-5357"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310320466","host_organization_name":"OMICS Publishing Group","host_organization_lineage":["https://openalex.org/P4310320466"],"host_organization_lineage_names":["OMICS Publishing Group"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"The Journal of Internet Banking and Commerce","raw_type":null},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5109230029","display_name":"Dube Thulani","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Dube Thulani","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036956939","display_name":"T. Chitura","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Chitura Tofara","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5058617236","display_name":"Runyowa Langton","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Runyowa Langton","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":13.0592,"has_fulltext":false,"cited_by_count":117,"citation_normalized_percentile":{"value":0.98186686,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"14","issue":"1","first_page":"1","last_page":"13"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.0017000000225380063,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-banking","display_name":"internet banking","score":0.9760000109672546},{"id":"https://openalex.org/keywords/technology-adoption","display_name":"technology adoption","score":0.9800000190734863},{"id":"https://openalex.org/keywords/commercial-banks","display_name":"commercial banks","score":0.828000009059906},{"id":"https://openalex.org/keywords/zimbabwe","display_name":"Zimbabwe","score":0.6349999904632568},{"id":"https://openalex.org/keywords/implementation-costs","display_name":"implementation costs","score":0.890999972820282},{"id":"https://openalex.org/keywords/security-concerns","display_name":"security concerns","score":0.8989999890327454},{"id":"https://openalex.org/keywords/barriers-to-adoption","display_name":"barriers to adoption","score":0.5339999794960022},{"id":"https://openalex.org/keywords/banking-infrastructure","display_name":"banking infrastructure","score":0.5709999799728394}],"concepts":[{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.7130274176597595},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.6870206594467163},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6846592426300049},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5402836799621582},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.47932446002960205},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.3341712951660156},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1209949254989624},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.07011598348617554},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:207245482","doi":null,"is_oa":false,"landing_page_url":"https://www.icommercecentral.com/open-access/adoption-and-use-of-internet-banking-in-zimbabwe-an-exploratory-study.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S2765053841","display_name":"The Journal of Internet Banking and Commerce","issn_l":"1204-5357","issn":["1204-5357"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310320466","host_organization_name":"OMICS Publishing Group","host_organization_lineage":["https://openalex.org/P4310320466"],"host_organization_lineage_names":["OMICS Publishing Group"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"The Journal of Internet Banking and Commerce","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8970999717712402,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W1569659943","https://openalex.org/W1596025787","https://openalex.org/W1979410816","https://openalex.org/W1980333358","https://openalex.org/W1990656640","https://openalex.org/W2009064919","https://openalex.org/W2095464024","https://openalex.org/W2161015122","https://openalex.org/W2396843519"],"related_works":["https://openalex.org/W4320526045","https://openalex.org/W2962116741","https://openalex.org/W2188986948","https://openalex.org/W55178477","https://openalex.org/W2143257514","https://openalex.org/W175918260","https://openalex.org/W2343979594","https://openalex.org/W95657638","https://openalex.org/W2625336186","https://openalex.org/W1849398811"],"abstract_inverted_index":{"This":[0],"paper":[1],"sought":[2],"to":[3,39,145,151],"explore":[4],"the":[5,23,28,41,45,48,53,56,81,87,107,117,128,131,153],"extent":[6],"of":[7,11,30,44,55,89,97,106,119,134],"adoption":[8,29,88],"and":[9,99,130,148],"usage":[10,64,118],"internet":[12,62],"banking":[13],"by":[14,84],"commercial":[15],"banks":[16,57,85,111,147],"in":[17,27,58,78,86,112],"Zimbabwe":[18,59,113,135],"as":[19,21,70,127,144],"well":[20],"investigate":[22],"challenges":[24,82],"they":[25],"face":[26],"this":[31,76],"technology.":[32],"An":[33],"exploratory":[34],"research":[35],"design":[36],"was":[37],"used":[38],"achieve":[40],"envisaged":[42],"aims":[43],"study.":[46],"Overall,":[47],"results":[49],"showed":[50],"that":[51,110],"while":[52,123],"majority":[54],"have":[60,66],"adopted":[61],"banking,":[63],"levels":[65],"remained":[67],"relatively":[68],"low,":[69],"not":[71],"many":[72],"customers":[73,122],"are":[74,109],"using":[75],"innovation":[77],"Zimbabwe.":[79],"Regarding":[80],"faced":[83],"IB,":[90],"compatibility":[91],"with":[92],"existing":[93],"legacy":[94],"systems,":[95],"cost":[96],"implementation":[98],"security":[100],"concerns":[101],"ranked":[102],"high.":[103],"The":[104],"implications":[105],"study":[108],"should":[114,136],"vigorously":[115],"promote":[116],"IB":[120],"among":[121],"policy":[124],"makers":[125],"such":[126],"Government":[129],"Reserve":[132],"Bank":[133],"increase":[137],"investments":[138],"targeted":[139],"at":[140],"infrastructure":[141],"development":[142],"so":[143],"encourage":[146],"individuals":[149],"alike":[150],"adopt":[152],"innovation.":[154]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":8},{"year":2018,"cited_by_count":9},{"year":2017,"cited_by_count":12},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":16},{"year":2013,"cited_by_count":15},{"year":2012,"cited_by_count":9}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}