{"id":"https://openalex.org/W2066480309","doi":"https://doi.org/10.1108/02652320110383167","title":"Erratum","display_name":"Erratum","publication_year":2001,"publication_date":"2001-04-01","ids":{"openalex":"https://openalex.org/W2066480309","doi":"https://doi.org/10.1108/02652320110383167","mag":"2066480309"},"language":"en","primary_location":{"id":"doi:10.1108/02652320110383167","doi":"https://doi.org/10.1108/02652320110383167","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02652320110383167","pdf_url":null,"source":{"id":"https://openalex.org/S170810187","display_name":"International Journal of Bank Marketing","issn_l":"0265-2323","issn":["0265-2323","1758-5937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Bank Marketing","raw_type":"journal-article"},"volume":null,"type":"erratum","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":"19","issue":"2","first_page":"68","last_page":"88"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13355","display_name":"Marketing and Advertising Strategies","score":0.5067999958992004,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13355","display_name":"Marketing and Advertising Strategies","score":0.5067999958992004,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.11760000139474869,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.06949999928474426,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/communication-flows","display_name":"communication flows","score":0.878000020980835},{"id":"https://openalex.org/keywords/financial-service-innovation","display_name":"financial service innovation","score":0.9459999799728394},{"id":"https://openalex.org/keywords/bank-marketing","display_name":"bank marketing","score":0.6729999780654907}],"concepts":[{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4698471128940582},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4412410259246826},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4006623327732086}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02652320110383167","doi":"https://doi.org/10.1108/02652320110383167","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02652320110383167","pdf_url":null,"source":{"id":"https://openalex.org/S170810187","display_name":"International Journal of Bank Marketing","issn_l":"0265-2323","issn":["0265-2323","1758-5937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Bank Marketing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":130,"referenced_works":["https://openalex.org/W17805075","https://openalex.org/W42305532","https://openalex.org/W52169070","https://openalex.org/W61260827","https://openalex.org/W288850694","https://openalex.org/W332341003","https://openalex.org/W569301215","https://openalex.org/W606429286","https://openalex.org/W619455991","https://openalex.org/W1480544864","https://openalex.org/W1481565978","https://openalex.org/W1484020476","https://openalex.org/W1484864026","https://openalex.org/W1498488428","https://openalex.org/W1501012082","https://openalex.org/W1540798360","https://openalex.org/W1594087188","https://openalex.org/W1964218847","https://openalex.org/W1964589798","https://openalex.org/W1965507955","https://openalex.org/W1966783909","https://openalex.org/W1968629566","https://openalex.org/W1972047171","https://openalex.org/W1977192927","https://openalex.org/W1977984424","https://openalex.org/W1978385236","https://openalex.org/W1981057110","https://openalex.org/W1982671368","https://openalex.org/W1983990142","https://openalex.org/W1984338173","https://openalex.org/W1985176426","https://openalex.org/W1985889338","https://openalex.org/W1988051618","https://openalex.org/W1990220935","https://openalex.org/W1991623719","https://openalex.org/W1997470043","https://openalex.org/W2001020716","https://openalex.org/W2001930966","https://openalex.org/W2004135211","https://openalex.org/W2005459481","https://openalex.org/W2006248291","https://openalex.org/W2007296261","https://openalex.org/W2009345435","https://openalex.org/W2010928115","https://openalex.org/W2011003917","https://openalex.org/W2011888272","https://openalex.org/W2013186838","https://openalex.org/W2014670024","https://openalex.org/W2015181430","https://openalex.org/W2015789329","https://openalex.org/W2016414811","https://openalex.org/W2016856701","https://openalex.org/W2018056245","https://openalex.org/W2018162694","https://openalex.org/W2019563607","https://openalex.org/W2020250012","https://openalex.org/W2021770668","https://openalex.org/W2023671042","https://openalex.org/W2024558927","https://openalex.org/W2024906020","https://openalex.org/W2025143640","https://openalex.org/W2027074303","https://openalex.org/W2030656983","https://openalex.org/W2031573241","https://openalex.org/W2032698586","https://openalex.org/W2035546400","https://openalex.org/W2037738393","https://openalex.org/W2038362341","https://openalex.org/W2041002216","https://openalex.org/W2041599420","https://openalex.org/W2045148212","https://openalex.org/W2046752514","https://openalex.org/W2049349362","https://openalex.org/W2050825106","https://openalex.org/W2053647052","https://openalex.org/W2057117799","https://openalex.org/W2058473965","https://openalex.org/W2059353727","https://openalex.org/W2060885190","https://openalex.org/W2061169896","https://openalex.org/W2067290353","https://openalex.org/W2071284243","https://openalex.org/W2071741262","https://openalex.org/W2072288680","https://openalex.org/W2073733140","https://openalex.org/W2074585959","https://openalex.org/W2075781639","https://openalex.org/W2076910414","https://openalex.org/W2077617176","https://openalex.org/W2078046106","https://openalex.org/W2079849311","https://openalex.org/W2080066865","https://openalex.org/W2084307831","https://openalex.org/W2084486980","https://openalex.org/W2086674778","https://openalex.org/W2086790141","https://openalex.org/W2092174133","https://openalex.org/W2093689187","https://openalex.org/W2093871535","https://openalex.org/W2094167108","https://openalex.org/W2094914926","https://openalex.org/W2095404431","https://openalex.org/W2096719623","https://openalex.org/W2096741258","https://openalex.org/W2098201245","https://openalex.org/W2102586032","https://openalex.org/W2108752510","https://openalex.org/W2110445589","https://openalex.org/W2112725002","https://openalex.org/W2113198229","https://openalex.org/W2124023387","https://openalex.org/W2124735989","https://openalex.org/W2125124250","https://openalex.org/W2139324549","https://openalex.org/W2139331649","https://openalex.org/W2140256961","https://openalex.org/W2141105593","https://openalex.org/W2145962555","https://openalex.org/W2152830697","https://openalex.org/W2158747611","https://openalex.org/W2162609310","https://openalex.org/W2172063053","https://openalex.org/W2312886580","https://openalex.org/W2314094493","https://openalex.org/W2317072538","https://openalex.org/W2331536893","https://openalex.org/W2332977338","https://openalex.org/W2606925002","https://openalex.org/W4249964797","https://openalex.org/W4285719527"],"related_works":[],"abstract_inverted_index":{"This":[0],"article":[1,15],"has":[2],"been":[3],"withdrawn":[4],"as":[5],"it":[6],"was":[7],"published":[8],"elsewhere":[9],"and":[10],"accidentally":[11],"duplicated.":[12],"The":[13],"original":[14],"can":[16],"be":[17],"seen":[18],"here:":[19],"10.1108/03090560010342485.":[20],"When":[21],"citing":[22],"the":[23],"article,":[24],"please":[25],"cite:":[26],"A.":[27],"Lievens,":[28],"R.K.":[29],"Moenaert,":[30],"(2000),":[31],"\u201cCommunication":[32],"flows":[33],"during":[34],"financial":[35],"service":[36],"innovation\u201d,":[37],"European":[38],"Journal":[39],"of":[40],"Marketing":[41],",":[42],"Vol.":[43],"34":[44],"Iss:":[45],"9/10,":[46],"pp.":[47],"1078":[48],"-":[49],"1110.":[50]},"counts_by_year":[{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}