{"id":"https://openalex.org/W2065198736","doi":"https://doi.org/10.1108/09600030010340851","title":"Meeting quality and cost imperatives in a global market","display_name":"Meeting quality and cost imperatives in a global market","publication_year":2000,"publication_date":"2000-08-01","ids":{"openalex":"https://openalex.org/W2065198736","doi":"https://doi.org/10.1108/09600030010340851","mag":"2065198736"},"language":"en","primary_location":{"id":"doi:10.1108/09600030010340851","doi":"https://doi.org/10.1108/09600030010340851","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09600030010340851","pdf_url":null,"source":{"id":"https://openalex.org/S41302103","display_name":"International Journal of Physical Distribution & Logistics Management","issn_l":"0960-0035","issn":["0960-0035","1758-664X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Physical Distribution & Logistics Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5024890256","display_name":"Stanley E. Fawcett","orcid":"https://orcid.org/0000-0002-7150-4252","observed_orcids":["https://orcid.org/0000-0002-7150-4252"]},"institutions":[{"id":"https://openalex.org/I100005738","display_name":"Brigham Young University","ror":"https://ror.org/047rhhm47","country_code":"US","type":"education","lineage":["https://openalex.org/I100005738"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Stanley E. Fawcett","raw_affiliation_strings":["Marriott School of Management, Brigham Young University, Provo, Utah, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Marriott School of Management, Brigham Young University, Provo, Utah, USA","institution_ids":["https://openalex.org/I100005738"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021634249","display_name":"Roger J. Calantone","orcid":"https://orcid.org/0000-0002-0444-9038","observed_orcids":["https://orcid.org/0000-0002-0444-9038"]},"institutions":[{"id":"https://openalex.org/I87216513","display_name":"Michigan State University","ror":"https://ror.org/05hs6h993","country_code":"US","type":"education","lineage":["https://openalex.org/I87216513"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Roger J. Calantone","raw_affiliation_strings":["Eli Broad School of Management, Michigan State University, East Lansing, Michigan, USA","Marketing"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Eli Broad School of Management, Michigan State University, East Lansing, Michigan, USA","institution_ids":["https://openalex.org/I87216513"]},{"raw_affiliation_string":"Marketing","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048694392","display_name":"Anthony S. Roath","orcid":"https://orcid.org/0000-0002-2154-6403","observed_orcids":["https://orcid.org/0000-0002-2154-6403"]},"institutions":[{"id":"https://openalex.org/I87216513","display_name":"Michigan State University","ror":"https://ror.org/05hs6h993","country_code":"US","type":"education","lineage":["https://openalex.org/I87216513"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Anthony Roath","raw_affiliation_strings":["Eli Broad School of Management, Michigan State University, East Lansing, Michigan, USA","Michigan State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Eli Broad School of Management, Michigan State University, East Lansing, Michigan, USA","institution_ids":["https://openalex.org/I87216513"]},{"raw_affiliation_string":"Michigan State University","institution_ids":["https://openalex.org/I87216513"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.4286,"has_fulltext":false,"cited_by_count":70,"citation_normalized_percentile":{"value":0.86357589,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"30","issue":"6","first_page":"472","last_page":"499"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.8842999935150146,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.8842999935150146,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.1080000028014183,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10415","display_name":"International Business and FDI","score":0.002199999988079071,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/global-operations","display_name":"global operations","score":0.6930000185966492},{"id":"https://openalex.org/keywords/logistics-costs","display_name":"logistics costs","score":0.828000009059906},{"id":"https://openalex.org/keywords/information-capability","display_name":"information capability","score":0.8870000243186951},{"id":"https://openalex.org/keywords/planning-capability","display_name":"planning capability","score":0.9700000286102295},{"id":"https://openalex.org/keywords/productivity","display_name":"productivity","score":0.4690000116825104},{"id":"https://openalex.org/keywords/firm-performance","display_name":"firm performance","score":0.8230000138282776},{"id":"https://openalex.org/keywords/global-supply-chains","display_name":"global supply chains","score":0.46799999475479126}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7142733335494995},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.6411426663398743},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5753519535064697},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.5442765355110168},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.5357709527015686},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.5174268484115601},{"id":"https://openalex.org/C86920780","wikidata":"https://www.wikidata.org/wiki/Q1514470","display_name":"Quality costs","level":3,"score":0.4757094979286194},{"id":"https://openalex.org/C175291020","wikidata":"https://www.wikidata.org/wiki/Q1156822","display_name":"Offset (computer science)","level":2,"score":0.4282560646533966},{"id":"https://openalex.org/C2776854237","wikidata":"https://www.wikidata.org/wiki/Q6031064","display_name":"Information sharing","level":2,"score":0.42760002613067627},{"id":"https://openalex.org/C2985847231","wikidata":"https://www.wikidata.org/wiki/Q12154181","display_name":"Production cost","level":2,"score":0.4229786992073059},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.4220705032348633},{"id":"https://openalex.org/C3017581826","wikidata":"https://www.wikidata.org/wiki/Q1077518","display_name":"Cost control","level":2,"score":0.3989407420158386},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3482320308685303},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.31665006279945374},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.20870476961135864},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15556451678276062},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.08610361814498901},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/09600030010340851","doi":"https://doi.org/10.1108/09600030010340851","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09600030010340851","pdf_url":null,"source":{"id":"https://openalex.org/S41302103","display_name":"International Journal of Physical Distribution & Logistics Management","issn_l":"0960-0035","issn":["0960-0035","1758-664X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Physical Distribution & Logistics Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.428600013256073,"id":"https://metadata.un.org/sdg/9"}],"sustainable_development_goals_aurora":[{"display_name":"Industry, innovation and infrastructure","score":0.46000000834465027,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":76,"referenced_works":["https://openalex.org/W36682578","https://openalex.org/W49409394","https://openalex.org/W59511852","https://openalex.org/W82280882","https://openalex.org/W104518047","https://openalex.org/W132649341","https://openalex.org/W135682260","https://openalex.org/W156783367","https://openalex.org/W179279199","https://openalex.org/W196041357","https://openalex.org/W242656106","https://openalex.org/W288850694","https://openalex.org/W637412868","https://openalex.org/W1500954227","https://openalex.org/W1516478790","https://openalex.org/W1519309208","https://openalex.org/W1567388932","https://openalex.org/W1578960547","https://openalex.org/W1592096241","https://openalex.org/W1964802440","https://openalex.org/W1967726235","https://openalex.org/W1972895587","https://openalex.org/W1975965087","https://openalex.org/W1982176847","https://openalex.org/W1996118946","https://openalex.org/W2006993380","https://openalex.org/W2008560812","https://openalex.org/W2011200793","https://openalex.org/W2017668958","https://openalex.org/W2023599982","https://openalex.org/W2024569709","https://openalex.org/W2038183389","https://openalex.org/W2039177008","https://openalex.org/W2042217374","https://openalex.org/W2059334100","https://openalex.org/W2061977616","https://openalex.org/W2064066757","https://openalex.org/W2070147218","https://openalex.org/W2070187257","https://openalex.org/W2070323779","https://openalex.org/W2077101701","https://openalex.org/W2087442202","https://openalex.org/W2088417862","https://openalex.org/W2089186825","https://openalex.org/W2095074067","https://openalex.org/W2100638872","https://openalex.org/W2101946146","https://openalex.org/W2114653189","https://openalex.org/W2114663259","https://openalex.org/W2118373158","https://openalex.org/W2118839174","https://openalex.org/W2120927274","https://openalex.org/W2122633657","https://openalex.org/W2123640034","https://openalex.org/W2125272611","https://openalex.org/W2147158110","https://openalex.org/W2150646165","https://openalex.org/W2158182297","https://openalex.org/W2165672996","https://openalex.org/W2232814000","https://openalex.org/W2295656366","https://openalex.org/W2889332206","https://openalex.org/W2928147529","https://openalex.org/W2973846153","https://openalex.org/W2991733651","https://openalex.org/W3124536214","https://openalex.org/W3136166860","https://openalex.org/W3149395617","https://openalex.org/W3203510509","https://openalex.org/W3215308886","https://openalex.org/W4285719527","https://openalex.org/W4298091299","https://openalex.org/W6605396117","https://openalex.org/W6609278932","https://openalex.org/W6634666184","https://openalex.org/W6803694393"],"related_works":["https://openalex.org/W3159446772","https://openalex.org/W2001729034","https://openalex.org/W2169895580","https://openalex.org/W2611078277","https://openalex.org/W4405216856","https://openalex.org/W3138956344","https://openalex.org/W2363593585","https://openalex.org/W4243087788","https://openalex.org/W2948463059","https://openalex.org/W2135215621"],"abstract_inverted_index":{"The":[0,76],"complexity,":[1],"uncertainty,":[2],"and":[3,50,65,73],"diminished":[4],"control":[5],"found":[6,62],"in":[7,53],"global":[8],"operations":[9],"hinder":[10],"the":[11,45,60,87],"development":[12,47],"of":[13,48,78,89],"world\u2010class":[14],"competencies.":[15,75],"For":[16],"example,":[17],"as":[18],"a":[19,27,81],"firm":[20],"rationalizes":[21],"manufacturing,":[22],"logistical":[23],"challenges":[24],"increase.":[25],"As":[26],"result,":[28],"cost":[29,51,72,79],"advantages":[30],"achieved":[31],"through":[32,93],"production":[33,56],"sharing":[34,57],"are":[35,68],"often":[36],"offset":[37],"by":[38],"higher":[39],"logistics":[40],"costs.":[41],"This":[42],"multi\u2010method":[43],"explores":[44],"cross\u2010functional":[46],"quality":[49,74,90],"competencies":[52],"an":[54],"international":[55],"setting.":[58],"Overall,":[59],"study":[61],"that":[63],"information":[64],"planning":[66],"capabilities":[67],"vital":[69],"antecedants":[70],"to":[71],"impact":[77,88],"on":[80],"firm\u2019s":[82],"performance":[83],"is":[84,91],"direct,":[85],"while":[86],"indirect,":[92],"productivity":[94],"enhancements.":[95]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":7}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}