{"id":"https://openalex.org/W2064831972","doi":"https://doi.org/10.1016/j.jbusres.2004.10.004","title":"The dynamics of buyers' perceived costs during a relationship development process: an empirical assessment","display_name":"The dynamics of buyers' perceived costs during a relationship development process: an empirical assessment","publication_year":2004,"publication_date":"2004-12-21","ids":{"openalex":"https://openalex.org/W2064831972","doi":"https://doi.org/10.1016/j.jbusres.2004.10.004","mag":"2064831972"},"language":"en","primary_location":{"id":"doi:10.1016/j.jbusres.2004.10.004","doi":"https://doi.org/10.1016/j.jbusres.2004.10.004","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jbusres.2004.10.004","pdf_url":null,"source":{"id":"https://openalex.org/S93284759","display_name":"Journal of Business Research","issn_l":"0148-2963","issn":["0148-2963","1873-7978"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Business Research","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5083492927","display_name":"Cindy Claycomb","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I39587148","display_name":"Wichita State University","ror":"https://ror.org/00c4e7y75","country_code":"US","type":"education","lineage":["https://openalex.org/I39587148"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Cindy Claycomb","raw_affiliation_strings":["W. Frank Barton School of Business, Department of Marketing and Entrepreneurship, Wichita State University, 1845 Fairmount, Wichita, KS 67260-0084, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"W. Frank Barton School of Business, Department of Marketing and Entrepreneurship, Wichita State University, 1845 Fairmount, Wichita, KS 67260-0084, United States","institution_ids":["https://openalex.org/I39587148"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006513959","display_name":"Gary L. Frankwick","orcid":"https://orcid.org/0000-0003-3887-9252","observed_orcids":["https://orcid.org/0000-0003-3887-9252"]},"institutions":[{"id":"https://openalex.org/I115475287","display_name":"Oklahoma State University","ror":"https://ror.org/01g9vbr38","country_code":"US","type":"education","lineage":["https://openalex.org/I115475287"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gary L. Frankwick","raw_affiliation_strings":["College of Business Administration, Oklahoma State University, Stillwater, OK 74078-4011, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Business Administration, Oklahoma State University, Stillwater, OK 74078-4011, United States","institution_ids":["https://openalex.org/I115475287"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5083492927"],"corresponding_institution_ids":["https://openalex.org/I39587148"],"apc_list":{"value":4440,"currency":"USD","value_usd":4440},"apc_paid":null,"fwci":2.4693,"has_fulltext":false,"cited_by_count":27,"citation_normalized_percentile":{"value":0.90671593,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"58","issue":"12","first_page":"1662","last_page":"1671"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.5210000276565552,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.5210000276565552,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.46950000524520874,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.0052999998442828655,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/buyer-supplier-relationships","display_name":"buyer-supplier relationships","score":0.7799999713897705},{"id":"https://openalex.org/keywords/relationship-building","display_name":"relationship building","score":0.8569999933242798},{"id":"https://openalex.org/keywords/perceived-cost","display_name":"perceived cost","score":0.925000011920929},{"id":"https://openalex.org/keywords/industrial-buyers","display_name":"industrial buyers","score":0.8320000171661377},{"id":"https://openalex.org/keywords/procurement-costs","display_name":"procurement costs","score":0.6600000262260437},{"id":"https://openalex.org/keywords/trading-partners","display_name":"trade partners","score":0.6919999718666077},{"id":"https://openalex.org/keywords/relationship-phases","display_name":"relationship phases","score":0.8550000190734863},{"id":"https://openalex.org/keywords/buyer-seller-relationships","display_name":"buyer-seller relationships","score":0.5799999833106995},{"id":"https://openalex.org/keywords/cost-components","display_name":"cost components","score":0.5540000200271606}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7038171291351318},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6116710305213928},{"id":"https://openalex.org/C201650216","wikidata":"https://www.wikidata.org/wiki/Q829492","display_name":"Procurement","level":2,"score":0.5940800905227661},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5524845123291016},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5087981820106506},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.49429917335510254},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.48178383708000183},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.4760301411151886},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4683144986629486},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.4179557263851166},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2269582450389862},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08535069227218628},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.08021166920661926},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.jbusres.2004.10.004","doi":"https://doi.org/10.1016/j.jbusres.2004.10.004","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jbusres.2004.10.004","pdf_url":null,"source":{"id":"https://openalex.org/S93284759","display_name":"Journal of Business Research","issn_l":"0148-2963","issn":["0148-2963","1873-7978"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Business Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:eee:jbrese:v:58:y:2005:i:12:p:1662-1671","doi":null,"is_oa":false,"landing_page_url":"http://www.sciencedirect.com/science/article/pii/S0148-2963(04)00203-6","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W1967614935","https://openalex.org/W1969000756","https://openalex.org/W1977445960","https://openalex.org/W1978008015","https://openalex.org/W1985931376","https://openalex.org/W1991670833","https://openalex.org/W1996505645","https://openalex.org/W1996757241","https://openalex.org/W2004691380","https://openalex.org/W2038817869","https://openalex.org/W2040780635","https://openalex.org/W2042301164","https://openalex.org/W2049949638","https://openalex.org/W2054914420","https://openalex.org/W2057322157","https://openalex.org/W2057909815","https://openalex.org/W2070802202","https://openalex.org/W2072733534","https://openalex.org/W2089433072","https://openalex.org/W2103686707","https://openalex.org/W2115908788","https://openalex.org/W2148581700","https://openalex.org/W2169206874","https://openalex.org/W2170430750","https://openalex.org/W2170791875","https://openalex.org/W2184535128","https://openalex.org/W2329204726","https://openalex.org/W2330593221","https://openalex.org/W2491206219","https://openalex.org/W2769911796","https://openalex.org/W2917388694","https://openalex.org/W3021209477","https://openalex.org/W4233929802","https://openalex.org/W4243667233"],"related_works":["https://openalex.org/W2104161562","https://openalex.org/W2031117013","https://openalex.org/W2123470398","https://openalex.org/W4366991467","https://openalex.org/W2042301164","https://openalex.org/W2091517646","https://openalex.org/W561294828","https://openalex.org/W2074090713","https://openalex.org/W4362672584","https://openalex.org/W2135829230"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}